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10 minutes to the theme parks! 4-bedroom pool home with Games Room. Sleeps 8

Galerie de photos de l’hébergement 10 minutes to the theme parks! 4-bedroom pool home with Games Room. Sleeps 8

Une grande piscine extérieure, dotée de chaises longues et bordée de palmiers, est entourée de bâtiments surmontés d’une sorte de kiosque.
Un hall d’entrée spacieux avec deux canapés, une table basse centrale et de grandes fenêtres.
Un bâtiment à deux étages doté d’un patio couvert et d’une petite tour.
Une enseigne pour « Windsor Palms », avec un motif représentant un palmier, entourée d’une végétation luxuriante.
Un espace bar avec un comptoir, des sièges et une vue sur la piscine.

Avis

8,8 sur 10 – 
Excellent

Points forts

  • Du plaisir en famille
    Bien noté pour les familles
  • Ping-pong sur place
    Défiez vos amis et votre famille à des matchs à l’infini, une caractéristique rare.
  • Découvrez des points d’intérêt à proximité
    Non loin : Mystic Dunes Golf Club
4 chambres2 salles de bain8 personnes

Commodités populaires

  • Piscine privée
  • Baignoire à remous sur place
  • Stationnement intérieur disponible
  • Cuisine
  • Laveuse et sécheuse
  • Climatisation

Explorez la région

Afficher sur la carte
Kissimmee, FL
  • Place, Mystic Dunes Golf Club
    ‪16 min à pied‬
  • Place, Complexe de loisirs Walt Disney World® Resort
    ‪7 min en voiture‬
  • Place, Parc Magic Kingdom®
    ‪16 min en voiture‬
  • Airport, Orlando, Floride (MCO-Aéroport international d'Orlando)
    ‪34 min en voiture‬

Chambres et lits

4 chambres (8 personnes)

Chambre 1

1 lit double

Chambre 2

2 lits 1 place

Chambre 3

1 très grand lit

Chambre 4

1 grand lit

2 salles de bain

Salle de bain 1

Baignoire ou douche · Toilettes

Salle de bain 2

Baignoire ou douche · Toilettes

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Jardin
Salle à manger

À propos de cet hébergement

Spacieux 4 chambres piscine maison avec salle de jeux à Windsor Palms Resort, pour 10 personnes

Cette spacieuse location de vacances à Orlando est une résidence familiale pour les familles située dans le Windsor Palms Resort, qui vous permettra de garder des souvenirs magiques de votre visite aux parcs d'attractions voisins et de vos journées de détente dans et autour de la piscine transparente étincelante sous le soleil de la Floride.

Cet hôtel au bon rapport qualité-prix, loin de chez vous, offre une qualité fabuleuse à un prix abordable pour toutes les familles, à seulement 6 km du complexe Walt Disney World® à Orlando, en Floride.

Résumé de la propriété
> Piscine privée et isolée avec terrasse
> Ameublement et décor familiaux
> Parquet
> Cuisine complète avec tous les appareils
> Buanderie avec laveuse et sécheuse
> Salle de jeux familiale avec table de billard et jeu de fléchettes
> Jeu de table de ping-pong et de hockey sur air
> Internet haut débit WIFI GRATUIT
> Appels locaux et interurbains GRATUITS
> Système de saisie / verrouillage numérique avec code privé unique

Résumé de la communauté
Pendant votre séjour, prenez le temps de visiter le pavillon du Windsor Palms Resort: rencontrez des amis, profitez de la piscine communautaire, des bains à remous, jouez dans la salle de jeux, regardez un film familial dans le théâtre sur place, utilisez le centre de fitness , magasinez dans le magasin de bricolage ou utilisez l'un des autres équipements inclus dans votre location.

> Clubhouse avec piscine
> Terrain de jeux pour enfants
> Pique-nique / barbecue du complexe
> Terrain de volleyball
> Courts de tennis
> Spa et bain à remous
> Pergolas ombragées au bord de la piscine
> Bar Tiki au bord de la piscine
> Arcade vidéo Clubhouse
> Salle de jeux clubhouse
> Cinéma Clubhouse de 50 places
> Centre de remise en forme Clubhouse
> Boutique de clubhouse
> Clubhouse WiFi
> Entrée avec station fermée

VillaDirect
Offre la plus grande sélection de maisons de vacances de la plus haute qualité à Orlando. Nous sommes accrédités par Walt Disney World® Resort et pouvons vous garantir que votre propriété de vacances sera à proximité de tous les parcs et attractions. Réservez votre escapade familiale parfaite en Floride dès aujourd'hui.

> Inspecté et approuvé par Walt Disney World® Resort
> Fait partie du programme Home Rental Home Connection
> Géré, inspecté et nettoyé par des professionnels par VillaDirect Vacation Homes
> VillaDirect est noté par le Bureau d'éthique commerciale
> Équipe locale de service à la clientèle disponible 24 heures sur 24, 7 jours sur 7, 365 jours par an
> Centre de vente de billets à prix réduits Disney et Universal Studios

Que vous voyagiez pour le plaisir ou pour le travail, votre hébergement est stratégiquement situé pour vous permettre d'accéder facilement aux principales attractions d'Orlando. Vous pouvez profiter des destinations de parcs thématiques à proximité telles que Magic Kingdom, Epcot, Studios Hollywood, Animal Kingdom, Universal Studios, Îles de l'aventure, Sea World, Legoland, Aquatica, Discovery Cove, Typhoon Lagoon et Blizzard Beach.

Étant au cœur de la première destination de voyage en famille, vous pourrez toujours profiter de divertissements de classe mondiale, de centres commerciaux, de parcours de golf de compétition, de grands musées et de restaurants réputés dans le monde entier, tels que City Walk, Disney Springs, International Drive ou le Orange County Convention Center.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Aire de séjour
Paradise Palms | Private Pool | 2 King Beds | BBQ Grill | 5 Min to Disney
Kissimmee
  • Piscine
  • Cuisine
  • Laveuse
  • Sécheuse
9.4 sur 10, Exceptionnel, (76 avis)
Paradise Palms | Private Pool | 2 King Beds | BBQ Grill | 5 Min to Disney

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux de compagnie

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Fumeurs autorisés : dans certaines zones déterminées

Instructions relatives au départ

L'hôte vous demande d'effectuer les tâches suivantes avant le départ :
Enlever les articles personnels, enlever les restes de nourriture et de boisson et sortir les poubelles
Éteindre les lumières et verrouiller les portes
Le non-respect de ces règles peut entraîner un avis négatif de la part de l’hôte.

Renseignements importants

À savoir

Nº de l’hébergement : 7597052
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement n'était équipé d'aucun détecteur de monoxyde de carbone ni d'aucun appareil à gaz
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Kissimmee

L'hébergement cette maison de vacances vous attend pour un séjour exceptionnel à Kissimmee, plus précisément près de parcs de loisirs, près d'un parc aquatique. Les célèbres Mystic Dunes Golf Club et Parcours de golf Reunion Resort valent le détour si un minimum d'action est à l'ordre du jour. Vous préférez partir en mission shopping ? Les non moins emblématiques Flamingo Crossings Town Center et Vieille ville attendent votre visite ! Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Complexe de loisirs Walt Disney World® Resort et Disney's Hollywood Studios®. Les points d'eau des environs sont le décor idéal pour vous adonner à de nouvelles activités telles que le jet-ski et le ski nautique tandis que les amoureux d'aventures en plein air pourront plutôt opter pour les balades en vélo et les promenades à cheval.
Afficher plus de maisons de vacances à OrlandoS’ouvre dans une nouvelle fenêtre
Carte
Kissimmee, FL

À proximité

  • Mystic Dunes Golf Club - 16 min à pied - 1.4 km
  • Complexe de loisirs Walt Disney World® Resort - 7 min en voiture - 6.8 km
  • Parc à thème Disney's Animal Kingdom® - 12 min en voiture - 9.8 km
  • Disney Springs® - 15 min en voiture - 17.6 km
  • Parc Magic Kingdom® - 16 min en voiture - 18.3 km

Transport

  • Gare de Kissimmee - 25 min en voiture
  • Aéroport de Kissimmee Gateway (ISM) - 34 min en voiture

Restaurants

  • ‪Starbucks - ‬5 min en voiture
  • ‪Taco Bell - ‬5 min en voiture
  • ‪Studio Movie Grill Sunset Walk - ‬8 min en voiture
  • ‪Del Taco - ‬6 min en voiture
  • ‪Osaka Bay Buffet - ‬6 min en voiture

Foire aux questions

10 minutes to the theme parks! 4-bedroom pool home with Games Room. Sleeps 8 possède-t-il une piscine?

Oui, cet établissement propose une piscine.

10 minutes to the theme parks! 4-bedroom pool home with Games Room. Sleeps 8 accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à 10 minutes to the theme parks! 4-bedroom pool home with Games Room. Sleeps 8?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à 10 minutes to the theme parks! 4-bedroom pool home with Games Room. Sleeps 8?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à 10 minutes to the theme parks! 4-bedroom pool home with Games Room. Sleeps 8?

Le départ est à 10 h.

Où se situe 10 minutes to the theme parks! 4-bedroom pool home with Games Room. Sleeps 8?

Propriété de vacances de type familial de Kissimmee se trouve à moins de 5 km des sites suivants : Mystic Dunes Golf Club, Island H2O Live! et Mini-golf Bonanza Golf & Gifts. Les points d'intérêt suivants sont également à moins de 10 km : Complexe de loisirs Walt Disney World® Resort et Parcours de minigolf Disney's Winter Summerland.

Avis

8,8

Excellent

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 11 avis sur 17.
Note de 8 – Bien, d’après 2 avis sur 17.
Note de 6 – Acceptable, d’après 3 avis sur 17.
Note de 4 – Médiocre, d’après 1 avis sur 17.
Note de 2 – Terrible, d’après 0 avis sur 17.

9,0/10

Propreté

9,8/10

Arrivée

8,4/10

Communication

9,6/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Sonya M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The house was very clean The location is great easy access to all kinds of places Would stay again
Séjour de 4 nuits en juin 2026
Avis vérifié

8/10 – Bien

Gary R.

Points forts : Propreté, arrivée, communication et emplacement.
Was good for a last minute trip. The property is listed for sale so I would recommend unplugging the home phone if there is one there. Trash pickup everyday is great if you have a chance to cook a lot. I would recommend for last minute stays. Location is convenient to the Disney Parks, Sea World and all of the local activities.
Séjour de 5 nuits en mars 2026
Avis vérifié

6/10 – Acceptable

f

Points forts : Arrivée, emplacement et exactitude de l’annonce.
Points faibles : Propreté, communication
The villa is nice and generally comfortable. However, the blankets need to be changed, the towels are very old, there was only one tank provided, there was not enough toilet paper in the bathroom, and the swimming pool was not heated. Aside from these issues, everything else in the villa was fine.
Séjour de 5 nuits en janvier 2026
Avis vérifié

10/10 – Excellent

Charmaine G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Everything was awesome . Paid for the pool but the weather was a bit chilly so they got 1 good day in it But the game room made up for it. We had a great time and will book again
Séjour de 4 nuits en novembre 2025
Avis vérifié

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Vacation homes

Great place and convenient location
Séjour de 5 nuits en mars 2022
VrboOwner a répondu le 11 avr. 2022
Hi Koster Thanks for leaving a review. We're glad that you enjoyed your stay. We hope that you'll come back and stay with us again soon.
Avis vérifié

10/10 – Excellent

Helen W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

IDEAL BASE

Lovely, roomy villa with pool. Almost perfect -jyst needs mirrors in ALL the bedrooms. Great location for all the attractions.
Séjour de 11 nuits en février 2023
VrboOwner a répondu le 26 févr. 2023
Hi Helen - thanks for leaving a review - we appreciate it! Thanks for the feedback on needing mirrors in each bedroom - we will talk to the owner about that suggestion. We hope that you'll come back and stay with us again.
Avis vérifié

10/10 – Excellent

Chrystal D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great home and quick services

We had a great stay at this property. There was an issue with the air conditioning, but it was resolved promptly. The quick response was greatly appreciated. We enjoyed the game room as well. We hope to stay again in the future.
Séjour de 7 nuits en août 2024
VrboOwner a répondu le 23 août 2024
Hi Chrystal - Thanks for taking the time to leave us a review - we really appreciate it! We hope to welcome you back again soon!
Avis vérifié

10/10 – Excellent

David A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Excellent villa

Villa was in a great location., only 15mins to Disney. Walmart 5mins away. Loads of restaurants only 5mins away. Property manager answered any queries we had quickly.
Séjour de 14 nuits en mai 2022
VrboOwner a répondu le 7 juin 2022
Hi David Thanks for leaving us a review - we truly appreciate your time. We're delighted that you had such a good time and found the home to be in such a good location for your needs. We hope that you'll come back and stay with us again soon.
Avis vérifié

10/10 – Excellent

Akeisha R.

Points forts : Propreté, arrivée et emplacement.

Decent

This location was great for myself and 7 other family members. We felt right at home. Only issue was the extra charge to heat the pool we never got to use because o the cold weather so that was a waste of money
Séjour de 5 nuits en décembre 2022
VrboOwner a répondu le 15 janv. 2023
Hi Akeisha We're glad that you had such a great stay and that the home was good for your family. We are sorry that the temperatures dropped so low during your stay that you weren't able to use the pool. We will try to reach out to you to offer a refund for the pool heating. We hope that you will book and stay with us again.
Avis vérifié

10/10 – Excellent

Terry W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Relaxing

The house was clean and very comfortable. Nice entertainment options set up in the garage (pool table, etc.). Swimming area was nicely maintained. While there were shrubs around the pool area for some privacy, because the houses are pretty close together, there were audible neighborhood noises, as others were enjoying their pools as well.
Séjour de 4 nuits en avril 2022
VrboOwner a répondu le 25 mai 2022
Hi Terry Thank you for leaving a review - we appreciate your time. We're glad that you enjoyed your stay and found the house to be very comfortable. Unfortunately, most of the homes in the area are very close together and there's not much that we're able to do other than plant screen bushes to reduce the view/noise. We hope that you'll come back and stay with us again soon.
Avis vérifié

10/10 – Excellent

Chris J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Loved it

Everything was great. The only thing was some of the screen around the pool was tore so mosquitoes were getting into the pool area. But other than that everything was fabulous
Séjour de 4 nuits en avril 2022
VrboOwner a répondu le 19 mai 2022
Hi Chris Thanks for writing a review it's truly appreciated. We're delighted that you had a great time. Thanks also for bringing the pool screen enclosure tear to our attention - they get blown out during storms sometimes - so we will get someone to repair it. We hope that you'll come and stay with us again soon.
Avis vérifié

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Fantastic property in a prime spot for theme parks!

We had a great time here doing a Florida/Disney vacation. My wife, son, mother, and in-laws stayed for a week, and really enjoyed ourselves. It's a 15 minute drive to most of the Disney parks, and really easy to get there in the mornings, however the traffic is brutal in the evenings. Not much you can do about that though. There's a Walmart, Publix, and multiple pharmacies within a 5 minute drive, and plenty of restaurants to choose from in the area. Property was well maintained, clean, pool was serviced twice in the week we were there, and the gated community was really well kept. We didn't use the community centre much, but it looked like it had just about everything you need! Couple of pro-tips: - Be sure to get the pool heated. We didn't regret it at all, and had lots of time on days and evenings we weren't at the parks spent in the pool. - Get a SunPass or EZPass to make getting around a lot easier. A lot of the highways around Disney/Universal and in the area of this property are toll highways, and this makes things easier as you can drive through the tollbooth instead of scrambling for change. All in all a wonderful vacation, and a great place to stay!
Séjour de 7 nuits en avril 2022
VrboOwner a répondu le 29 mai 2022
Hi Sean Thanks for taking the time to provide feedback following your stay - we appreciate it! We're glad that you had such a great time and we hope to see you again real soon.
Avis vérifié

6/10 – Acceptable

Cecilia P.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

Not sure if I would stay again

So the home itself was exactly as pictured and a close to stores and Disney! We very much disliked that we had no control of the AC unit!! They set it up where you can’t lower the temp under 73 degrees so we had to go purchase fans to sleep because we are not used to sleeping that way (not all rooms have fans)! Also they didn’t give us any of the HOA RULES/regulations therefore woke up one day to both of our vehicles GONE!! The packets say they accommodate for a parking of 5 cars and there’s no way that’s possible! (We only had 2) We missed part of our Disney schedule and dealing with retrieving our cars that were parked in the driveway!! I purchased the heated pool feature as in the VRBO add you assume it automatically comes with it but after I booked I realized it was an extra fee well we would get home from Disney late and wondered why the pool would be freezing … apparently the heated pool turns off after certain hours (wasn’t informed of that when I added the heated pool to our stay) Over all just some things for the next guest to keep in mind! We would have had a way better experience if we would have been given better information beforehand
Séjour de 6 nuits en décembre 2022
VrboOwner a répondu le 20 janv. 2023
Hi Cecilia Thanks for your review. We are sorry that you feel that more information could have been provided to you prior to your stay and have taken that feedback on-board. We are a little confused by a couple of your comments? One - there is no "limitation" on the AC thermostat at the house. We do have a sign that advises guests not to turn the AC below 72 degrees to avoid possible AC freezing in Summer. During your stay, the day temperatures were 75-degrees F, with the nighttime temperatures dropping to as low as 47-degrees, so we were surprised to read that you were trying to get the temperature lower? Two - In our documentation, and per the HOA rules, we do advise that guests should REGISTER up to 5 vehicles prior to arrival - so that they can enter through the manned/guarded gatehouse at the resort. However, if you do register more vehicles, then we give additional directions as to where to park the additional vehicles. You registered 2 vehicles. You only reported to our office that ONE VEHICLE was towed (a Nissan Armada SUV) - so we were surprised to read your comments. The reason that your Armada was towed by the HOA, was because you broke Florida statute by parking your vehicle across the sidewalk. When you got your vehicle back, we noted - and have a photograph - that you were able to park it (correctly) on the driveway, which meant that you did not get towed again. Three - The pool pump (that runs through the heater) will only work from 8:00AM through till 10:00PM each day to comply with noise ordinance. We will add that information to the home pack for future guests - so thanks for the feedback. We are sorry that you had the problem with the towed vehicle, the AC and the pool heat. We hope that the next time you visit Orlando and Disney, that you have the vacation that you expect and that things go more smoothly.
Avis vérifié

4/10 – Médiocre

pauline c.

Points forts : Arrivée, emplacement
Points faibles : Communication, exactitude de l’annonce

I was shocked

Well I don’t know where to begin. The bathroom for guest well the toilet didn’t flush very well also when taking a shower you stood in water so my husband had to check the drain out and pulled out all kinds of hair it was gross I have a picture if you to see it. The furniture on the deck is cheap. We switch.ed the front door rug with the back door rug cause it was slick and I almost fell so putting the rug at the back door helped. The appliances is out dated and old. As well as the couch. The two bedrooms the bed frame in both of the rooms if you moved in the bed at all and if you did the head board would clang really bad. The tv in the master bedroom as I was watching it the channel would just go off and on. The other bedrooms the tvs didn’t even work. The garbage disposal doesn’t work either there are little tiny bugs that were on the kitchen table don’t know why we never left food out just for that reason. The pool deck was dirty the pool guy even said so and he scrubbed it with a water hose and a broom trying to get it cleaned for us my husband helped him with that. The master bedroom shower floor is stained really bad. Everyone else around us had a electrical grill we had a little gas grill that wasn’t big enough for nothing especially having 9 that you are cooking for. The garage is very very hot. The pool table is broke in half, the ping pong table we had to go out and buy ping pong balls and we left those there as well as 4 surf boards. I have a video that I took on everything that was wrong if anyone would like to see it and also the picture of the hair that was cleaning out of the shower that my husband did and my husband probably saved the company $100..00 or more for fixing the drain. The house could be a really nice house if someone would take more pride in it. We will no be coming back to stay at that house. I will say the club house is awesome the pool, activities and the food was awesome we had a great time hanging out there and my boys loved the basketball court and game room.
Séjour de 9 nuits en mars 2023
VrboOwner a répondu le 17 avr. 2023
Hi Pauline Thanks for providing your feedback. Our CEO has written to you by email to try to find out what occurred as we don't seem to have any records of the issues that you raised in your review. We would not expect a guest to arrive to such problems and, if such issues were found and brought to our attention - we'd usually be quick and respond to resolve them. We are sorry that you had to experience these issues and will be looking into the matter more closely when you reply to the email from our CEO.
Avis vérifié

8/10 – Bien

Arlecia T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Enjoyed Stay

I had a wonderful time. The house was perfect for the family
Séjour de 4 nuits en décembre 2021
VrboOwner a répondu le 13 janv. 2022
Hi Arlecia Thanks for taking the time to leave a review following your stay over the holidays. We're very happy that you had such a great visit and that the home was perfect for your needs. We hope that you'll book with us again the next time you come to Orlando.
Avis vérifié

10/10 – Excellent

Delon P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great place to stay

Very comfortable place. Property management was responded quickly.
Séjour de 4 nuits en mars 2021
VrboOwner a répondu le 3 juill. 2021
Hi Delon Thanks for your review of "Rhapsody Palms" - a vacation home by VillaDirect. We're pleased to read that you found the home comfortable and we were pleased to help you during your stay. We hope that you'll come back to visit again soon! Please remember that you can receive a returning guest discount and save money the next time you book and stay in any vacation home from VillaDirect.
Avis vérifié

6/10 – Acceptable

Kristy B.

Points forts : Exactitude de l’annonce
Points faibles : Propreté, communication

Communication sucks

We checked in on Sunday 12/27 as soon as we arrived we noticed the pool heater wasn’t on. I called to see if they could turn it on. (Phone # on the pamphlet in the house doesn’t work.) they were closed when I called but figured they would call back Monday or turn it on. Returned Monday evening and it wasn’t on called again left another message as no one was there once again. No return call Tuesday. Called against Tuesday night left a message and sent an email as by this point the pool wasn’t working, a tv wasn’t working, and the garage lights weren’t working. Finally 11:30 Wednesday I got a call back (this is already 1/2 way through our stay) was informed that they couldn’t turn the heat on the pool On because it takes 2 days to heat up (well would have been great if they would have turned it on Sunday when I called) they sent a technician to fix the tv and lights. Tv was fixed lights never were fixed. Master bathroom wasn’t very clean, window didn’t lock, kids found trash in the one bedroom. The cleanliness of the house during a pandemic was horrible. They have plenty of towels but 4 wash clothes and no dish rags.
Séjour de 6 nuits en décembre 2020
VrboOwner a répondu le 3 févr. 2021
Hi Kristy We are sorry that you didn't have a good response to your problems when you stayed in late December. We have no excuses, we failed!

À propos de l’hôte

Hôte : VillaDirect Vacation Homes Orlando

Image de profil de l’hôte
VillaDirect provides families with the very best 'home away from home' vacation experience and value in Orlando. With world-class hospitality from a dedicated guest service team, a variety of 2-9 bedroom luxury vacation villas, townhomes, and condominiums located near the Disney theme parks, and prices to fit every budget, VillaDirect has become a leader in the Orlando vacation home industry. We help make family travel simple with our guest-centric approach, innovative rental concepts, reliable service, and commitment to providing our customers the very best value for their budget.

Langue(s) :

Anglais, Espagnol
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