Whenever we travel we choose to rent homes vs stay in a hotel so that we can enjoy the comforts of home and save money by preparing our own meals. This property looked beautiful in the pictures. Given the high reviews, in addition to all the rules outlined in the description/contract, my expectations were high. Having spent a week in the property I offer the following pros and cons.
Pros: very clean, starter items included. Mattresses were very comfortable. Televisions, clocks and mirrors in each bedroom. Check-in process was easy. Plenty of hangers in the closets. Cons: Kitchen lacked essentials needed to adequately prepare meals. No hot mitts, baking pans, mixing bowls, or measuring cups. Microwave above the stove was broken, so there was no light above the stove. There was a much smaller microwave on the counter. Many knives had broken pieces. There were only about 3-4 teaspoons in total. Not enough glassware/mugs for 11 people. One of the beds lacked a mattress pad and there was a queen-size top sheet on a king-size bed. There were extra pillows but no pillowcases. One of the TVs did not work consistently. Not all bathrooms had a wastebasket or bathmat. The one towel bar in each bathroom was not sufficient to hold two bath towels and two hand towels. There was a hole in the wall where one of the towel bars had been repositioned. The bathrooms are in desperate need of hooks. If you are a traveler who likes to work-out in the morning, please be aware that the gym does not open until 9:00am. There is no guidebook at the property that quickly and easily provides important information about the property. (Ex. how to use the TV remotes, hours of operation of the club house, etc. More specific information regarding gate entry and access would be helpful as there are multiple gates to enter the resort. The beach towels shown in the photo of the laundry room are not the beach towels provided: towels are small, thin bath towels.The property sleeps 11 but dining/living spaces do not accommodate 11 at one time. While looking good at first glance, the property showed some wear and tear: some blinds in the dining room were broken, doors on some of the closets were off the track, a handle was missing from one of the nightstand doors, top rack of the dishwasher is loose and hard to keep on the track. Lastly, renters BEWARE, 3.75% will be deducted from your security deposit refund to cover the credit card fees!!!!