The Lilly House: Historic Glen Rose Home w/ Porch!

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you enjoyed the antique style of the home and that it was the perfect setting for your girls’ weekend getaway. We’re also glad you had the chance to explore the shops and restaurants around the Glen Rose square. It was a pleasure hosting you, and we hope to welcome you back for another relaxing stay in the future!

We’re glad to hear you enjoyed the home’s old-world charm, comfortable furnishings, quiet location, and walkability to downtown shops and restaurants. We’ve followed up with the homeowner, who wanted to share the following: -We’re sorry to hear about the communication concern during your stay. While the homeowner was not aware of the fuse issue at the time, we appreciate you bringing it to our attention and will review communication procedures to help improve the experience moving forward -We’re happy to hear your group still had a relaxing and comfortable stay and enjoyed the well-stocked kitchen and nearby local attractions Thank you for staying with us and sharing your experience as we continue to improve for future guests.

Hi Sandra, we're glad to hear that you enjoyed your stay overall! We passed your feedback regarding a few maintenance issues that you had onto the homeowner who has made the appropriate changes where necessary. Thanks for your valuable feedback!

From the owner: "Hi Chris, we're sorry to hear that your stay didn’t meet expectations. Unfortunately, a small critter became trapped beneath the house and passed away, which caused the unpleasant odor during your visit. While this is a rare occurrence, we understand how disruptive it must have been. We’ve since had a professional pest control service address the issue. Thank you for your review—it helps us continue improving for all guests."

Hi Roger, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We have high standards of hospitality for our property to ensure our guests have a positive stay. We're sorry to hear that you didn't have the five-star experience we endeavor to provide our guests. - Cleanliness is highly important to us and sincerely apologize that any cleanliness issues impacted your stay. We use a professional cleaning service to prepare the home and this is the first we've heard of these concerns. - In regards to the chairs with the antique dining table, they are older and could be losing some cushion. - We value the condition of the home and rest assure we will assess the banister and make any adjustments if necessary. We recognize the benefits of consistently improving our guest's experiences, and your feedback is pivotal towards implementing our next steps. We truly go above and beyond, and we are confident that future guests will have excellent stays.