Beautiful Smoky Mountain Chalet with Game Room!

Hi Robert, thank you for taking the time to share your review. We greatly appreciate your feedback, and we would like to share some insights from the homeowner: -In accordance with our check-in procedures, we kindly request that guests present a valid ID at the time of arrival. It is important that the name on the ID matches that of the primary guest, as this is essential for the verification of identity and age.-As for parking accommodations, our listing typically provides space for up to two vehicles. We aim to ensure a convenient and comfortable experience for our guests. However, during this particular stay, our guests arrived with two large trailers, two substantial trucks, and seven motorcycles. We were delighted to make the necessary accommodations to meet their specific requirements, and it seemed to work well for them.-Our security cameras are installed for safety and security reasons. It's important to note that we don't actively monitor these cameras regularly. We occasionally check them to ensure our guests have easy access to the cabin and that there are no issues.-It is crucial to underscore that our property is designated as a non-smoking cabin, as explicitly stated in the listing. We did address a smoking concern with a guest, advising them to smoke away from the cabin, particularly near the fire pit, which is a significant distance from the cabin.-We also cooperated with Evolve when they requested an additional guest beyond the standard limit of six, reaching a reasonable cost agreement. -We take pride in offering a beautiful, safe, and secure cabin for our guests, as reflected in our consistently excellent ratings. We made sure to fulfill all the guest's requests, and we're not entirely clear on their specific concerns. Your satisfaction is our priority, and we're here to address any uncertainties or issues you may have.Our commitment to all our guests is to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.