The communication prior to arriving was very efficient. The check in process was extremely smooth. The property itself and the staff is beyond amazing. Great hotel for families, especially kids. Thank you for such a great experience and stay!
Key Biscayne was the perfect winter get-away. The Ritz Carlton has great amenities and Angelaâs condo was perfect for our stay. The bed was heavenly, kitchen well stocked with everything for cooking and living area was very comfortable. Any questions I had were quickly and fully answered.
The room was great with beautiful furnishings. The sofa pulls out to a very comfortable king size bed that was perfect for my two daughters. While we ate all our meals in the resort, the kitchen comes fully stocked. The hosts were so accommodating and helpful. We loved our vacation at the Ritz!
Family had a great getaway during the crazy times. We were fortunate to be at the Ritz on the day of re-opening. While the staff was still in the process of getting the facilities fully opened. Our stay was great and the room was in perfect condition. Our host was prompt to get back to us with questions.
Looking forward to returning.
We have been regular visitors to Key Biscayne since the early 90"s and the Ritz since it opened. Key Biscayne is a gem; short trip from MIA, wonderful beach, golf, tennis, hiking, shopping, and restaurants. You don't have to ever leave the key.
Our family of 15 all converged on Key Biscayne to celebrate a 60th Birthday.
We have four married children and five grandchildren and we needed five rooms, four of them being three room suites. We rented four suites through VRBO and the experience was wonderful. As a VRBO renter, you have the same access to all facilities and privileges as do hotel guests. Check-in and out were seamless. All restaurant, spa, bar, tennis, and gift shop expenses could be charged directly to your room.
The Suites were clean and well maintained and included the use of an assigned parking spot.
Owner communications and responsiveness were outstanding.
The unit has everything you need. Washer, dryer, kitchen. The only suggestion is that it has thick carpet in the main area and bedroom. I have very young kids who crawl/play/eat off the floor and it bothered me because I would imagine that the thick carpet isn't cleaned regularly. But without kids, it's totally fine. Would stay again.
This place was perfect for our weekend girlsâ trip. Itâs so convenient to be in the hotel but also have a kitchenette. The location is perfect and a short drive to Miami and key biscayne is a cute community. The grocery store and restaurants and shops are a short walk away too. I highly recommend this listing!
We came to babysit our granddaughter (in their condo) while parents attended Formula One races. The condo suited our needs perfectly. Quiet and nicely furnished. We were a little confused about the view, but should have understood the closed curtains in the photos.