Water Access Condo on Cape Cod Bay (2284)

Thank you for your lovely review! We're delighted to hear that you had a wonderful week in Ptown and that you found our place to be a lovely landing spot. We hope to have the pleasure of hosting you again in the future.

Hi Donna, we are sorry you felt you needed to write this review about the locked linens being accessed and needing to be laundered. We corresponded in less than an hour in email confirming that you were not charged for this. We understand you may be frustrated but hopefully others reading this low review does not impact the charm and history of this great Commercial St. property in Provincetown

While we're glad to hear you enjoyed your time on Cape Cod and found the home clean and well located, we’re sorry to hear you were disappointed in the linen policy. To clarify for future guests: Our listings clearly state that linens and towels are not included and must be brought or rented separately—a standard practice across many Cape Cod vacation homes. This information is not hidden in fine print. In fact, we send multiple reminders via email and text leading up to your stay: 3 weeks, 2 weeks, and then 1 week. These communications include clear instructions and options for linen rentals. You reached out upon arrival, and our team responded promptly. However, there were no follow-up concerns or reports during your stay, and you left the property in great condition—thank you for that. We always strive to provide clear, proactive communication and support, and many guests note that we actually send too much information ahead of arrival. We understand not every vacation setup is for everyone, but we do hope you’re able to find accommodations that better align with your preferences in the future.