Lanai & Pool: Elegant Villa in Winter Haven!

From the owner: "Thank you for the fantastic 5-star review! We're thrilled to hear you made your work trip to Sun-n-Fun with us and appreciate your kind words. We hope to host you again in the future."

From the owner: "Thank you for staying at our property. We do apologize that you had this experience with the pool. In the springtime, there is a lot of pollen in the air, and if it rains, that pollen will fall through the pool screen. This can give the effect of a dirty pool, but in reality, it's just a bit of pollen on the pool, which is unavoidable sometimes."

Hi Gail, we take guest feedback seriously and have reviewed your comments with the homeowner and we would like to share the following: We strive to provide our guests with a great guest experience, so we were disappointed to hear your feedback and want to take a moment to address your concerns. - The property is designed as a French Chateau, which gives it a unique and timeless charm. While it might differ from modern aesthetics, we believe it adds to the property's character. The house, built in 1987, has recently undergone many updates, and we are committed to continue making significant investments to improve our home for future guests. - We use a cleaning team to professionally clean the home before each guest's stay, and they ensure it is spotless and safe prior to each guest's arrival. Carpets are professionally cleaned regularly to maintain cleanliness.- We were disheartened to find certain areas needing attention after your stay. Spilled drinks and damaged items were unexpected. We value respect for our property and are addressing these issues to maintain the grandeur of our home.We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

Thank you so very much. We love enjoying our home with such wonderful guests. Come back anytime.