6/10 – Acceptable
Ornila R.
23 mai 2024
Points forts : Arrivée, communication
Points faibles : Exactitude de l’annonce
Could be improved
This was my first Vrbo rental and experience was not great. On hindsight, funny that I couldn’t find any reviews for this property on the app.
Property is dated and amenities run down (chipped plates, no linen provided, ancient kitchen) but manageable. The real challenge with this stay was losing running water within 3 hours of our arrival with barely any use. There was no warning that it could happen, so it was super stressful to deal with at 9pm. I reached out to Vrbo support to get in touch with host (no emergency contact number was provided at the check in). While the host dispatched help promptly, her response provided conflicting info. While saying this was the first such occurrence, during the same call, she casually mentioned that there is in fact a water limitation - if 2 people take a shower and if the dishwasher is running (we’d done neither at that point), water runs out. Thankfully, the issue was resolved that night and water returned. We were out the whole day on Sunday and only returned late in the evening. Water ran out again early next morning without any one taking a shower as we were worried abt water running out.
It’s a pretty big limitation if a beach side cottage that can house 10, runs out of water after so little use. This should have been flagged in the rental description at a bare minimum. Our weekend was ruined worrying about water running out (with 2 elderly folks and 2 toddlers). Do not recommend and won’t be coming back. Other renters, beware
Ornila R.
Séjour de 2 nuits en mai 2024
