Island Time on Cedar: 3 Houses to Beach! Dog Friendly! Games Galore! Heated Pool by Anna Maria Life

Hi, Thank you so much for your review! We’re thrilled you enjoyed your vacation with us. We look forward to welcoming you back! Sincerely, Your friends at AML Vacation Rentals

Hi, Thank you so much for your review! We’re thrilled you enjoyed your vacation with us. We look forward to welcoming you back! Sincerely, Your friends at AML Vacation Rentals

Hi Andrea, Thank you so much for your review! We’re thrilled you enjoyed your vacation with us. We look forward to welcoming you back! Sincerely, Your friends at Anna Maria Life Vacation Rentals

Hi, Thank you so much for your review and feedback! Fortunately the house has a pool vac that keeps the pool clean! We did suggest you could put the hose on the pool deck and get it out of the way. We’re thrilled you enjoyed your vacation with us. We look forward to welcoming you back! Sincerely, Your friends at AML Vacation Rentals

Hi, Thank you so much for your review and feedback! We’re thrilled you enjoyed your vacation with us. We look forward to welcoming you back! Sincerely, Your friends at Anna Maria Life Vacation Rentals

Mick, we're delighted to hear that your vacation on Anna Maria Island turned out to be an enjoyable and peaceful retreat. It's great that you were able to make the most of the pool, table tennis, and the close proximity to the beach. We're glad that any concerns about construction were alleviated and that you had a positive experience at the house. It sounds like you had a wonderful time exploring the area, including your visits to the Sandbar restaurant. We appreciate your feedback and look forward to hosting you again on your future trips to AMI.

Thank you for staying at Island Time and for leaving us a 5 star review! We do spray regularly and have requested extra mosquito spraying but sometimes with extra heavy rain they can get worst for a day or so. We have done an inventory of the beach items and removed the rusty beach equipment. Thank you again for your great feedback and very kind comments about Island Time! We look forward to having you stay with us again soon!

Hi Kathleen, Thank you for taking the time to leave a review. We are happy to hear that your family enjoyed their stay at Island Time and that we were able to respond quickly when you ran into an AC issue at the home. For the mosquito’s, generally at that time of year there is not much of an issue. This home is on a routine mosquito spray program which should help with this issue. When you rent from us in the future, please give us a call as we are more than happy to ask the pest control service to respray the exterior of the home to limit this problem. Thanks again and hope to see you back on the island soon.

Dear Dale, This is a note from the property owners; we just wanted to respond directly to your note as yours is not the type of experience we want guests to have and we are sorry you were so disappointed. We monitor the property as much as possible but clearly there was a gap here for which we apologize. We have since done a very thorough deep clean, steam cleaned rugs, carpets, and furniture and power washed the entire property to include the decks and pool area.. We are remediating the other issues you have raised and have further upgrades in the works (a foosball table will be in place by end November, new beach wagon just arrived today.). We understand if you decide not to return, but your comments have not fallen on deaf ears and we will work with the agents to ensure Island Time meets, and hopefully exceeds, all expectations going forward. Kind regards, R, M, E & J

Homeowner's Response: Dear Janet, I am the owner of Island Time and have been renting the house for eight years. I have never responded directly to a comment during this time, positive or negative, preferring to leave it to the agency, but given your negative experience and review, I feel it is necessary for me to respond personally. I am sorry about the smell which I understand was caused from the heat being used for the first time during the season. AMI Accommodations informed me that the smell dissipated quickly but nonetheless, I apologize that it occurred while you were there. We have not had this issue before and have now had two techs come out to make sure it does not happen again. Regarding the toilet, regrettably things do breakdown in any house from time to time. It is unfortunate that it was not fixed the first time you called and that it turned into a recurring problem. As you know, the techs from AMI come quickly and usually things are fixed the first time around – both they, and I, try to prevent the need for such repairs and when they do happen, we address them asap. On the leaking ceiling that is news to us. The house went through a thorough, professional inspection after the hurricane to ensure there were no such leaks, which I take with great seriousness and urgency (as you can imagine!). But the agency has no record of you raising this concern. Nonetheless we will give the house another thorough review. It is good to hear that you remain so positive on AMI Accommodations, as they are the ones responsible for ensuring the cleanliness of the bedding and the linens (we subscribe to their linen service) as well as cleanliness of cupboards and for the stocking of the kitchen (which contains items such as a milk frother and coffee grinder, more than most other houses have). Why our house seemed less clean than other houses they manage is something I have discussed with them. Future guests can be sure Island Time will be as clean as other houses they manage; this is something the agency has confirmed. I fear your comments make the house seem neglected which could not be further from the truth. It is a beautiful house and a place my family and I take care of with love and pride. A place we go on holiday ourselves every year. Again, I am very sorry for your experience, and I am personally spending extended time at the house these days to review and repair to be certain all is right. I take all of my guests concerns seriously, and always ask if there is anything wrong, all future guests can ask that AMI notify me directly and I will ensure everything is as perfect as possible. Sincerely, Ron

We so appreciate your kind words about this beautiful home, and we thank you for staying and providing your valuable feedback. Our sincerest apologies that the crockery onsite was not up to our high standards. We have addressed this directly with our professional cleaning company. As you note, this is a lovely house, and we endeavor to take exceptional care of this house (as the owner is quite focused on cleanliness) and all of our houses. Unfortunately, since we were not notified during your stay, we were unable to address your concerns and send the team back out to correct any issues. We apologize too for the unforeseen construction nearby, we are not notified ahead of time of projects in the neighborhood but do hope future guests will reach out to our office for any updates ahead of their stay. Thank you very much, and we hope you will return again to stay with us in the future.

Melissa, thank you for taking the time to share your experience with us. We are glad you were comfortable and enjoyed the home, pool, decks, and location. We hope to have the opportunity to host you again in the future!

Thank you so much for sharing these wonderful comments about your experience at Island Time, and congratulations! We hope to welcome you back for an anniversary trip in the future.

David, thank you for your recent stay here on the island. WE love hearing how the home and all the amenities were well enjoyed and most importantly you all had a great vacation. You were truly a pleasure to host and we look forward to your return.

Annette, Thank you for your review! We are glad that you enjoyed the decor and location of the home. Our records do not indicate any calls to our office for these issues. For future reference, please always let us know if you have any concerns. We are always happy to do anything we can to ensure you have a 5-star stay. We will hope to see you again soon. Regards, Anna Maria Island Accommodations

Myra, Thank you for such kind words on Island Time! We are so happy that you enjoyed your stay so much. We will look forward to seeing you again very soon! Regards, Anna Maria Island Accommodations

Thank you so much for staying with us, Jamie. We appreciate your kind review and hope to host you again soon!

Colleen, Thank you for your review on Island Time! The location is truly of utmost convenience, and both the design and amenities in the home make it one-of-a-kind. We are glad to hear that you enjoyed your stay, and will be happy to have you back soon.