A nice cottage, in a good location. A lovely layout, with lots of space, comfy sofas and a well equipped kitchen. Welcome pack of tea, coffee, biscuits and jam a nice touch, although no milk. Beds, linen/towels all lovely and comfy and the pool was a real bonus. WiFi fair. Customer service was really good, and they managed our hello fresh/tesco deliveries without any issues.
But, there’s a few things.. The walls and carpets in 2 of the bedrooms were wet, with black mould in places, and a damp musty smell. 2 bedrooms very cold. I didn’t feel happy that my young girls were sleeping in mouldy rooms. The shower pressures were very weak, I could barely wash my hair. The dishwasher was dirty when we arrived, and only minimal tablets and bin bags etc were provided. There’s a dangerous extractor fan at head height in the kitchen, most of us bumped their heads. There’s no kids plastic plates/cups unfortunately. Cottage is looking a bit tired and not as nice as the photos. Games Room not great, with bits broken. Expensive for what it is, but a good base for walkers.