4/10 Scarso
sara s.
18 aprile 2024
Mi è piaciuto: Posizione
Non mi è piaciuto: Comunicazione
I wouldn't stay here again
The place itself was ok and in a great location. The furnishings were old and the cushions in the bed and couch were uncomfortable because of that- they need replacing. The biggest challenge was that we couldn't get help from the management company Vacasa when we needed it. Once example of this- on our first night, the parking lot was full and there was nowhere to park our car except for where there were tow signs and it was late at night and there was no one to help. We had to park in a tow spot and bring our suitcases in and hope our car wouldn't get towed. Even the next day no one got back to us and followed up. We never had effective communication with the management and it was extremely frustatrating. We did become friends with the onsite manager and arranged a parking situation that would work but that was outside the bounds of our rental agreement and he was just doing it to be nice (which we really appreciated because otherwise our stay would not have worked!). I will never stay in a Vacasa managed unit again.
sara s.
Soggiorno di 3 notti a febbraio 2024
