6/10 Soddisfacente
Andrew B.
2 maggio 2024
Mi è piaciuto: Pulizia e posizione
Non mi è piaciuto: Check-in, comunicazione, accuratezza dell’annuncio
Wonderful property. Poor management company
Picked up keys at property managemt lockbox on Sunday day of check in. Drove to the condo. No key to get into lobby.
Called three times and left messages. No return call. Fortunately another resident showed us keypad and gave us code. Went to unit on 5th floor. Contractors were gutting the unit beside.
Once inside condo the unit was very nice. Master bed and furnishings very comfortable. Beach chairs and umbrella were in front closest! The view is amazing from balcony. Unfortunately, we couldn't go out to beach as the key for lobby also needed to be used to open gate.
Monday AM we were woken by contactors next door sawing, drilling and hammering. And the elevator was out of order. Five flights of stairs and I gave bad knee.
I finally was able to get in touch with management co. The lady was very unprofessional, and stated she had personally put lobby key on the fobs...almost insinuating we had taken them off. I had to drive 20 min back to their office to get 2 sets of keys.
While there I told her we were very disappointed that remodel was being done in the adjacent condo. When choosing this unit, we had decided against two others in the area that were offering significant discounts due to nearby construction. Her response was we don't lease all the units so they dont know. Other lady there agreed they should. Told about elevator which another tenant said had called. Didnt know about it. Wont use this management company in future.
Andrew B.
Soggiorno di 7 notti ad aprile 2024
