I had done a lot of research in the area and knew I wanted to stay on the premises of Carillon. This condo’s location is perfectly placed by the entrance of Carillon with access to (2) pools, short walk to the beach, right next to the local shops, sufficient parking, and Publix across the street.
Although this condo delivered on all marks for location, I was unsatisfied with the cleanliness of the unit and communication with the listing manager.
After our 6.5 hour drive we arrived to find the unit shower covered in hair, mismatch bath and beach towels, mix of used remnant toiletries, and sand/crumbs/dust on every surface. Each time I reached out to the listing manager it took several hours for a response. The listing manager did provide a minimal discount to the cleaning fee charge which we appreciate considering the expense of our stay.
Fortunately we didn’t spend much time in the unit because the location provided such great convenience and that made the stay worth it!