新しいリスト！ ベアーレイクを見渡す快適なコンドミニアム、共用プール、ホットタブ、テニスコート

Hi, Lorrie, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We apologize for any aspects of our check-in and check-out times that detracted from your experience with us. Please know that we do outline both times on our listing for our guests to be aware of prior to booking. These times are in place so that we can ensure our team has plenty of time to clean the home, as well as allow the home to have some breathing time between each guest's stay. We appreciate your understanding of this policy and hope to host you again soon!

Hi Lloyd, thank you for your feedback! We're glad to hear you enjoyed the nice location of our property. We understand that check-in and check-out times can be a concern, and we appreciate your input. Our standard check-in time is 4 PM and check-out is at 10 AM, which allows our housekeeping team the necessary time to prepare the home for each guest. We will take your comments into consideration as we continually strive to improve our guest experience. We hope to welcome you back for another stay!

Hi, John, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We sincerely apologize for all the issues you encountered during your stay, this is definitely not something we want our guests to experience. We will continue to work with both our local staff and homeowner to make improvements to this home. We truly hope we can host you for a more comfortable stay in the future, thank you.

Anna, thank you for taking the time to provide us with your feedback, we hope you enjoyed your stay! We will follow up with our team to ensure our high standards of cleanliness and that all amenities are met for future guests. We once again apologize and hope to have the opportunity to better host you in the future.

Thank you so much for taking the time to share your feedback following your stay, Nicole. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. We appreciate you notifying us promptly of the issues you encountered so that we could take the appropriate steps toward a resolution. We are happy to know that our local operations manager was able to assist you immediately regarding your issues at home. Our team will also ensure that more attention to detail is paid when cleaning the home between reservations. We thank you for your feedback, as it helps us improve our guests' experiences, and we hope you will give us the opportunity to host you again.

Thank you for your review, Denee, we hope you were able to enjoy your stay. We apologize for any issues you encountered during your time with us. We have forwarded your comments to our local manager to address with the appropriate parties to improve this home for future guests. We welcome your feedback as a means to improve, and we hope you will give us a second chance to impress you in the future.