This was our second visit. We enjoyed our stay and will definitely return
Paul M.
2024 年 9 月に 5 泊滞在
10/10 (非常に良い)
Paul M.
2023 年 8 月 24 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great condo
Very clean and up to date. Staff fantastic and very helpful. We plan on coming back.
Paul M.
2023 年 8 月に 5 泊滞在
8/10 (良い)
Jeff L.
2023 年 8 月 31 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Four Stars Explained
The unit and location were great. I would have given the unit 5 stars but the amenities were a bit sparse. The essential needs were met but there weren’t any of the luxury items for example wine glasses. The communication with locating the game supplies took several attempts, but overall a wonderful place to stay.
Jeff L.
2023 年 6 月に 8 泊滞在
2/10 (非常に不満)
Christopher O.
2023 年 9 月 12 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Won’t Stay Again
The unit is well located and could be comfortable if it wasn’t for the fact that it was the dirtiest unit we have ever rented. Dust and dirt buildup looked like it had not been cleaned in a very long time. The pictures show a very neat and clean unit, but please beware. The landlord was apologetic and allowed us to exit early - we really appreciated their consideration.
Christopher O.
2023 年 7 月に 4 泊滞在
4/10 (不満)
Mindee T.
2022 年 11 月 9 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Property Managers Awful; Other tenants at property, total narcs
The owners of this apartment clearly care about their property. While the recent renovation is clearly a low-grade Home Depot face-lift job in the main living area and kitchen, the details such as the guest book, the binder of local knowledge and the dog food / water bowl stand, show that they are invested in creating a lovely experience for their guest. HOWEVER, where they fall short is the property managers they have managing this property.
Prior to arrival, the amount of paperwork that I had to do was insane. I was terrified that at every turn during my stay, I would do something to incur additional fees/charges. The paperwork and email communications were often typed in all caps and felt very impersonal and yelling.
The check in process was fine albeit impersonal. The following is a list of shortcomings of this property that I gave the manager a chance to address, but never heard back from them after leaving a voicemail on our first night. I would also like to note at this juncture that the property manager did have a chance to call me 5 minutes after our arrival as I was unloading gear from the truck, to scold me for having my dog off leash. My dog was essentially in a heel, following me back and forth from the parking spot we scavenged in open parking, to the apartment. I didn’t have hands for a leash but did have him on a buzz-buzz collar (that he does not need as he is exceedingly well trained and listens to my voice commands). There were no other people around us or other dogs so I thought nothing of it, giving him a chance to stretch after a 5 hour car ride. On to the list of issues:
Kitchen:
No paper towels or napkins.
Kitchen very poorly stocked; no sponge for dishes, no aluminum foil and very very very bad utensils and other kitchen goods
Knives blunt
No wine glasses
Only one single kitchen dish towel that wasn’t absorbent
Nothing to clean/wipe counters with
Living room:
No kindling or newspaper to start a fire (side note, there was a lovely amount of pine firewood; we were able to start a fire with a roll of paper towels we keep in the truck for emergencies)
Bathroom:
Shower curtain covered in pink and black mildew
Urine stains around base of toilet
Random hair balls in bottom of shower and hair on wall
Shower head completely corroded to the point of barely working; my husband was able to scrub on it with a cleaning sponge we found under the sink to get a bit more water flow
Bedroom:
Window broken
Mindee T.
2022 年 11 月に 2 泊滞在
10/10 (非常に良い)
Amy T.
2022 年 9 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Loved it! And great location for us.
Easy to book!
Amy T.
2022 年 9 月に 3 泊滞在
4/10 (不満)
Scott C.
2020 年 8 月 12 日
良かった点 : チェックイン、コミュニケーション
気になった点 : 清潔度、掲載情報の正確さ
Run Down
The management company we dealt with were professional and tried to be helpful with the issues we were confronted with but the onsite manager was not. This unit was run down, needed paint and furniture that wasn't worn out. The ceilings had water leak stains, the windows could not be opened and the patio screen door was jammed and couldn't be used. The tub/shower and bathroom floors had considerable mold. The front door lock was worn out and difficult to use. When we brought these issues to the management company they told us they had no other unit available but would try to fix some of the problems, they never did. They also tried to explain away these issues by saying it was a dog friendly unit and was discounted in price. We have rented many, many dog friendly units in Mammoth over the last 25 years and have always had a clean comfortable unit.
As for a discounted price, not from what I saw while researching units to stay at this year. My Parents were in a unit in the same complex at the same price and it was beautiful.