3BR Townhome w/ 6-Seater Golf Cart & Bikes ~ Serenity Shores at Prominence North

Hi Maria! Thank you so much for your wonderful review! We’re so happy to hear that you had such an excellent experience at Serenity Shores. It sounds like the perfect way to start each day—sipping coffee on the patio and enjoying the sunrise! We truly appreciate your recommendation and are thrilled that you’re already thinking about coming back. We would love to have the opportunity to welcome you again for another stay with BeachWalk Vacations! Sunny Regards, The BeachWalk Vacations Team

Hi, Jessica! Thank you so much for choosing to stay at Serenity Shores at Prominence North 30A and for sharing such a lovely review with us! We're thrilled that you enjoyed the convenience and cleanliness of our property, along with the beautiful decor. It's wonderful to hear that the golf cart and bikes added to your experience—we strive to provide amenities that make our guests' stay more enjoyable. Your feedback means a lot to us, and we're grateful for the opportunity to host you. We look forward to welcoming you back for another relaxing stay at BeachWalk Vacations!

We very much appreciate your review! Please come back and see us again!

Hi Lashea! Thank you so much for your glowing feedback about your stay at Serenity Shores in Prominence North! We're thrilled to hear that you enjoyed every aspect of the house and the community, and that it exceeded your expectations. At BeachWalk Vacations, it's always our goal to provide a memorable and enjoyable experience for our guests. We look forward to hosting you again at Serenity Shores!

Hi Lauren, Thank you so much for your wonderful review! We’re thrilled to hear that your stay at Serenity Shores Prominence North 30A was perfect in every way. It’s great to know that you found the home updated, spacious, and impeccably clean, and that the attention to detail made your stay even more enjoyable. We’re especially pleased that your kids loved the golf cart and that the location near The Big Chill was a hit with your family. We truly appreciate your kind words about our responsiveness and the amenities we provide. Your feedback means a lot to us and helps us continue to offer the best experience for our guests. We would love to welcome you back to Serenity Shores and BeachWalk Vacations in the future. Please don’t hesitate to reach out when you’re ready for your next visit!

Hi Melody! Thank you so much for sharing your feedback! We’re so happy to hear that you enjoyed Serenity Shores and the neighborhood, as well as the golf cart and bikes—it’s great to know those amenities added to your experience. We also appreciate your comments about the balcony and the layout of the unit; we always strive to provide accurate information and will take your feedback into consideration for future guests. It’s wonderful that you were able to enjoy the nearby beach and Gulf Lake access, despite the busy traffic in the area. We’re glad you had an overall enjoyable stay! We would love to have the opportunity to welcome you back for another visit in the future with BeachWalk Vacations! Sunny Regards, The BeachWalk Vacations Team

Thank you for staying at “Serenity Shores.” We apologize for any inconveniences you encountered during your stay. Our team prides ourselves on impeccable cleans and outstanding service. Our team is always available 24/7 on our guest emergency line for any questions that may arise during your stay with Beachwalk Vacations. The operations team has assured us that all of the above concerns have been resolved and will not affect any future guests. We hope you come back and see us!

Thank you for staying with us at 'Serenity Shores at Prominence 30A!" We value your feedback and apologize for any inconveniences. Our guest's privacy, safety, and comfort are our top priorities. Our team is always available 24/7 on our guest emergency line for any questions that may arise during your stay with Beachwalk Vacations. We hope you come back to see us soon!

Hi Noelle! Thank you for taking the time to share your feedback with us. We truly appreciate your continued trust in staying with us at Serenity Shores, and we're sorry to hear that this visit did not meet your expectations. We want to address some of the concerns you mentioned in your review. We understand the issues you raised regarding cleanliness, and we want to clarify that the areas you mentioned—such as the garage, where beach toys, bikes, and the golf cart are stored—can often have sand and dirt due to the nature of those items being left behind by previous guests. However, we did respond immediately to your concerns by sending a team member to clean off the affected areas and inspect the beach toys. Regarding the washing machine, we can assure you that it was fully functional during your stay. We did offer laundry assistance and washing/drying services when you reported an issue, but this offer was declined, so we were unable to provide additional support in that regard. We genuinely value your feedback, and we're sorry that some of the amenities did not meet your expectations. We always strive to provide a high standard of service and to address any concerns as quickly as possible. We would love to have the opportunity to welcome you back for another visit in the future with BeachWalk Vacations!

We’re sorry to hear that you were disappointed with your experience. Once we were made aware of the nail in your tire, we promptly contacted our vendor to arrange for the tire to be repaired. We take all guest concerns seriously and always strive to address issues as quickly as possible. We certainly do not intend for any guest to feel that their concerns are being dismissed or that they are not being treated with courtesy and respect. We understand the frustration this situation may have caused and appreciate you bringing it to our attention. Providing a positive guest experience is important to our team, and we regret that we fell short of your expectations.