Private Pool & Close to Beach + Free Tickets: Bikes, Dolphin Cruise & More!

Thank you for your feedback. We’re sorry to hear that this was your impression of your stay. Upon reviewing the reservation, our team did have multiple interactions and interventions during the stay due to significant issues reported at the property, including a large unauthorized gathering with underage drinking, which required involvement from local authorities and ultimately led to the reservation being terminated. There were also instances where entry to the property occurred after eviction, along with reported damages and violations of house rules. Given the circumstances, our team was actively engaged in addressing these matters to ensure the safety of the property and compliance with local regulations. We strive to provide a positive experience for all guests and maintain clear communication, and we regret that this situation resulted in a negative impression.

Thank you for your great review! We’re so glad to hear you enjoyed your stay and found the location convenient to shops and restaurants. We appreciate your helpful tip about booking bike rentals in advance — that’s great advice for future guests. Thank you also for your note about the living space — it’s helpful feedback and we’re always looking to improve the experience. We’d love to host you again anytime!

Angie, Thanks, for giving us the chance to accommodate your family while on vacation. We also appreciate your great review! We hope to see your family back at the beach soon!

Laura, Thank you for sending in this feedback regarding your recent stay at Southern Grounds! We were so honored to have you as our guests, and we are truly humbled by your kind words and rating. We work hard each and every day to bring our guests the best vacation experience possible, and we are so pleased to see that we succeeded with you. Southern Grounds is really just a beautiful home. With 3 bedrooms and 3 bathrooms, there's plenty of room for everyone! And the outdoor space is great for everyone gathering and creating memories. We hope to see you stay with us again in the future! Benchmark Management

Hi Holly, Thank you for your feedback, we enjoyed having you as our guest. We look forward to seeing you again for more great beach memories with the family. Thank you, Benchmark Management

Tammie, We are so glad to hear you enjoyed your stay with us at Benchmark Management! We strive to offer our guest with a five-star experience and are happy to see we did just that for you! We hope you choose to book your future vacations with us at Benchmark Management, we would be glad to have you. Sincerely, Benchmark Management.

Peter, Thank you for reviewing your stay with us at Benchmark Management. We are thrilled to hear that you loved the property! We strive to provide our guest with the perfect spot for their trip to the beach! We will certainly pass along your recommendations for more glassware at the property to ensure the satisfaction of any future guest! We hope you choose to book with us again at Benchmark Management, we would be glad to have you! Sincerely, Benchmark Management.

Hi there, Thank you for taking the time to share your experience. We’re glad to hear you loved the location close to both Seaside and Rosemary Beach. It is truly special! We do want to sincerely apologize for the issues you encountered during your stay, particularly the refrigerator malfunction and the concerns with exterior maintenance. Our team did respond as quickly as possible once notified, including coordinating repairs and providing a temporary solution to help minimize disruption, especially given the presence of groceries and young children. We also reviewed your follow-up request regarding spoiled items and issued compensation accordingly. We regret that these issues impacted your stay and appreciate your patience while our team worked through them. Your feedback has been shared internally so we can continue improving both responsiveness and property upkeep. We hope you might consider staying with us again in the future for a smoother experience. Sincerely, Benchmark Management

Kara, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. Southern Grounds is a home conveniently located directly north of 30A, on the quaint street of Montigo Avenue in the heart of Seagrove Beach! This beautiful street is located less than one mile from both Seaside and Watercolor – only a short walk, bike or drive to fun family activities, delicious restaurants, and desirable boutiques in the surrounding communities. Our apologies that we let you down with the units condition. We work hard each and every day to bring ours guests the best vacation experience. We hope to see you again in hopes of providing a perfect vacation experience for you. Sincerely, Benchmark Management

Thank you so much for choosing to stay with us for your daughter's Spring Break celebration, Becky! We are delighted to hear that you found our location convenient and enjoyed the amenities we offer, such as the large pool area and beach accessories. We appreciate your feedback regarding the absence of beach towels. Please note that we communicate these details to guests before booking and prior to their arrival, allowing them to prepare adequately for their vacation. We value your stay and hope to welcome you back in the future! Kind regards, Benchmark Management

Kenny, Thank you so much for taking the time to share your feedback! We're so happy to hear that despite the pool heater not working you were still able to enjoy your stay. We always aim to provide the best beach vacations, so to hear our hard work exceeded expectations is amazing. We hope to welcome you back soon for another 5-star beach vacation! Sincerely, Benchmark Management

Thanks for staying with us at this property. We are delighted to hear that you enjoyed the location. on the other hand, we do apologize for the inconvenience experienced with the hot water supply. We have reached out to the proper parties to ensure that this issue will not be present for future stays. Regarding the toiletrys, please note that what we provide is not meant to last for the duration of the entire stay, as they are apart of the complimentary starter kit. Your feedback however has been noted and will be passed along to the proper parties. Regarding towels; we provide one bath towel per guest and guests are made aware of this pror to arrival. Regarding kitchen supplies, as a heakth and safety measure, we stopped providing seasonings due to the corona virus. Your health and safety is our priority.We thank you again for staying with us. This feedback is greatly appreciated. We do hope we can welcome you again soon for a much better vacation experience which we know we can provide. Regards, Benchmark Management

Thank you for your detailed and kind review! We are thrilled to hear you enjoyed your stay, the décor, and our team’s attentiveness. We appreciate your honest feedback regarding the ice maker, kitchen utensils, pool maintenance, and mattress as these are all valuable notes. We will share with our maintenance and management teams to address promptly. We are glad these small items did not overshadow your overall great experience, and we look forward to hosting you again soon! Regards, Benchmark Management

Thank you for your feedback. We are glad to hear that you found the home clean and larger than expected. We appreciate your note about the internet, and we will look into the connection issue to ensure it is more consistent for future guests. Regarding the fleas, as soon as you informed us, we contacted pest control to address the situation immediately. As for the bikes, they are provided at the discretion of the homeowner and can be added or removed at any time without prior notice, as they are not a required amenity. Typically, we provide a welcome bag with basic starter amenities to enhance our guests' experience. We apologize if was not left in your rental. Thank you for staying with us, and we hope you enjoyed your time at the house and in the area. Sincerely, Benchmark Management

Hi Chad, Thank you for sharing your feedback Southern Grounds. We truly appreciate you taken the time to help us improve. With the information, you have given we will take another look at the things you pointed out to us. All of the rental properties only get a starter kit when you check in which is the reason for the TP, Paper Towels, Trash Bag, Soap. If you would like to speak further on this please give us a call we would be happy to speak with you. We do work hard to bring our guests the best vacation experience. We do hope you will return to stay with us. Sincerely, Benchmark Management

Kay, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. Southern Grounds is a home conveniently located directly north of 30A, on the quaint street of Montigo Avenue in the heart of Seagrove Beach! This beautiful street is located less than one mile from both Seaside and Watercolor – only a short walk, bike or drive to fun family activities, delicious restaurants, and desirable boutiques in the surrounding communities. We hope to see you again soon! Sincerely, Benchmark Management

Hi Kimberly, thanks for staying with us at this property and for providing us with this review. We truly value your feedback! Your comments regarding the kitchen utensils have been taken into account and passed along to the proper parties. Please note however that had this been brought to our attention during the stay, we would have made the necessary checks and had someone from the team deliver additional pots and pans. We are also sorry that the internet was inconsistent. Please note hwoever that while most of our units have access to the internet; the service is not guaranteed as it is provided by a third party company. In the event guests experience issues with the WiFi; our team can only try to trouble shoot and then make contact with the relevant internet company. Please note that guest satisfaction means a lot to us as such we have reached out to the company to see how the service can be improved. Please note as well that our team will be making the necessary checks with the dryer and the stairs to ensure that they will not pose as issues for future stays. We want to thank you again for choosing to stay with us and do hope we can welcome you again soon for an even better vacation experience we know we can provide. Regards Benchmark Management

Thank you for choosing to stay with us and for sharing your feedback. We’re thrilled to hear you enjoyed the location and its easy access to the beach, as well as the spaciousness of the property for your family. It’s also great to know that you liked the nearby dining options. We apologize for the inconvenience you experienced with the Wi-Fi. While most of our properties offer internet access, issues can arise from external factors like device compatibility and weather. We always strive to troubleshoot these issues, and if needed, we contact the internet provider for assistance. Regarding the pool heat, we conduct checks before charging guests and communicate any issues promptly. If a problem arises after payment, we ensure to issue a refund as needed. We have already contacted the appropriate company to resolve this for future stays. We also sent someone to address the ice maker issue, but unfortunately, our team was unable to fix it, so we reached out to a third-party service for help. Additionally, please note that complimentary bikes are not included with this property. The bikes you mentioned were likely rented from a third-party company by previous guests, which is why we don’t have access codes for them. We will have our team make the necessary checks on the beach wagon. Thanks for bringing this to our attention. Thank you again for your stay, and we hope to welcome you back in the future for a much better vacation experience which we know we can provide! Regards, Benchmark Management

Hi Sunshine, Thank you for the wonderful review, you are a great guest very respectful and clean. We appreciate you taken the time to give your feedback on Southern Grounds, it is a beautiful place and your right that day bed is a little slice of heaven. We are very sorry for the cons- the ants can get a little out of control at times but we do try to stay on top of it and spray regularly. We can definitely pass on your idea of a vacuum for the pool to the owners as well as the internet not reaching the outside tv. We hope that you will give us another chance to provide you with another 5 star stay and more family memories. Sincerely, Benchmark Management

Hi John, thanks for staying with us at this property and for providing us with this review. Your feedback is greatly appreciated. We are so happy that you loved your stay and that you loved the proximity of the property to the beach access! Your comments regarding the balcony have been taken into account! We also apologize for the inconvenience with the dryer. Please note that we had to employ a third party company for repair. Due to them being a third party, we have no control over their work schedule. We can happily report however that this is no longer an issue as a new washer and dryer was installed. We do hope we can welcome you again soon for an even better vacation experience! Regards, Benchmark Management

Tammy, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. Southern Grounds is a home conveniently located directly north of 30A, on the quaint street of Montigo Avenue in the heart of Seagrove Beach! This beautiful street is located less than one mile from both Seaside and Watercolor – only a short walk, bike or drive to fun family activities, delicious restaurants, and desirable boutiques in the surrounding communities. Our apologies that we let you down with the amenities and other items the unit had to offer. We work hard each and every day to bring ours guests the best vacation experience. We hope to see you again and make it a perfect vacation experience for you. Sincerely, Benchmark Management

Hello, thank you for sharing your experience with us! It is our pleasure to have served you, and we are glad you had a wonderful time! We are terribly sorry to hear that the mattress was not comfortable for you. Finding the perfect mattress for a vacation rental can be tough because everyone has different preferences. Please know that guest satisfaction means a lot to us, and your feedback will help us improve the quality of service provided to all our valued guests. We are committed to delivering the exceptional stay we know we can. We hope to see you again soon!

Kelley, it is pleasing to hear you had such a great time with your family at southern Grounds. Only a short walk to the beach, restaurants, and store makes this a perfect spot for vacationers. Thank you for noticing our efforts in going above and beyond for our guests, it means a lot to us. We truly hope to see you soon for another enjoyable time! Sincerely, Benchmark Management