ミドルセックスビーチ-全面改装されたビーチコテージ-スタイルでリラックス

Andrea, I am so sorry you did not enjoy your stay at our beach house. I was surprised by your comments. As I explained in the check-in email, we live in the house next door should need anything, but you never contacted me about the rafters needing cleaning or the roof leaking during the bad storms that week. I would have immediately addressed those issues. Additionally, the pictures on VRBO accurately depict this 1960s beach cottage. All the pictures show the cedar wood paneling and there is even a drawing with the house layout showing the two sides with a large screened in porch in the center. The screened porch skylight is cleaned at the beginning of each season, but because the house is on a 1/2 acre wooden lot, the debris from the leaves is continuous. Also, because it is a screened in porch and not climate controlled, it will get steamy in the summer. We spent a great deal of time of money updating it when we purchased the house in 2019. We have rented for 5 years, mainly repeat rentals who love this beach house. I am sorry you were disappointed, while others were not. Perhaps newer houses in adjacent Sea Colony would be a better fit for you, or rent one of the newer houses in our community (which rent for much more $$$). We tried to keep pricing affordable for families, while still allowing them to enjoy the private community beach.

Thank you for your feedback and I am so sorry you did not enjoy your stay. I guess you just can't make some people happy. You needed an early check-in by 8 am to accommodate children who were online learning. We made this happen with no additional charge. 1. When you texted about some issues you were having, I called you back within a few minutes. You complained about the AC unit in the master bedroom not working. I explained that the entire HVAC was completely replaced this year and has climate control in each room and there shouldn't be an issue. The problem was immediately solved when we discovered the remote for that room had dead batteries and I explained how to use the remote for the living room to control the master bedroom unit. 2. You complained about the house not being cleaned as there were spider webs and ants, I explained that we have a professional cleaning service clean the house after each rental and I would be happy to call them back to re-clean the house, but you declined. 3. I am sorry you were not happy about the layout, size of the stove, and height of the the bunkbeds, are all clearly depicted in the pictures on the VRBO listing. 4. You never mentioned the roof leaking in the master bath, but we are sending someone to check that immediately. 5. The only light bulb you complained was out was located in the driveway. There are extra light bulbs and batteries in the pantry. 6. The small screens in the doors from the house into the screened-in porch must have been broken by a prior tenant. We are having those repaired. 7. I am very offended that you stated the house is not renovated. In spring 2019, we purchased all new furniture, new granite countertops, new flooring in the bathrooms, new flooring in the kitchen, new dishwasher, new garbage disposal, new flooring in the screened in porch, and had the house painted and original hardwood flooring refinished. 8. I am also offended that you described the house as camping at Ritz Carlton prices. We worked hard to make sure the house was a very nice place to spend a vacation. I have stayed in a 2 bedroom Ritz Carlton suite and it was $2500 per night, not the $300 per night you paid for a 3 bedroom house on a 1/2 acre with a private beach. No prior tenants have complained about any of these issues. We have rented the house all summer and received all great comments, except yours. Obviously, the charm of a 1960s renovated beach cottage is not for you.