Bear Essentials: 2 Mi to Smoky Mtns Nat’l Park

We're so glad to hear you enjoyed the great location and private setting, and that you had a great time during your stay!

Thank you for the wonderful review! We're so glad the location near Cades Cove made it easy to explore, and that the kitchen, loft, and comfortable beds and couches all added to a great stay for you and the kids. It's great to hear the house felt clean and full of character throughout your visit.

Thank you, Jeffrey. We appreciate you taking the time to submit a review. Glad that you found the home comfortable as well!

Thank you for your rating. We appreciate you!

Thank you Warren for your rating. We appreciate you. Merry Christmas and the best new year to you and your family!

Thank you so much for your thoughtful review. It was our pleasure to have you stay at Bear Essentials. Have a safe and happy holiday!

Thank you Nina. We appreciated the kind response!

Thank you Terry. Your feedback is so appreciated.

Thank you for taking the time to post your review. Glad you enjoyed the home!

Thank you Angelia. You and your good husband were such wonderful guests. Happy and safe holidays and enjoy the upcoming year. You are appreciated!

Thank you for your feedback! We are glad you enjoyed our clean accommodations and the convenient location near Cades Cove and the Foothills Parkway. We sincerely apologize for the delay you experienced during check-in. The electronic keypad was only six months old, but following your stay, we replaced it entirely to ensure reliable access for future guests.Regarding the beds, our mattresses are newer and equipped with high-quality, 3-inch hypoallergenic foam toppers designed for comfort, though we understand that mattress firmness is a matter of personal preference. We also acknowledge your comments regarding the stairs; while there is a handrail provided for assistance, we encourage all guests to take extra care when moving between levels. We value your input as it helps us continue improving the quality of our hospitality.

"From the owner: Thank you for your thoughtful review and for sharing your experience. I’m glad you enjoyed the hot tub and had a nice stay overall. I appreciate you bringing the notes about the porch area, towels, and arrival experience to my attention, as cleanliness and clear communication are important to us. Your feedback helps us continue improving the guest experience, and we’re grateful you chose to stay with us."

From the owner: "We are very sorry to hear that the hot water was not working during your stay. We wish you had let us know so that our on-site maintenance tech could have fixed the issue immediately, and your stay would have been excellent. We apologize that your GPS didn't bring you straight to the house -Evolve has done its best to navigate individuals to our home."

Thank you for your feedback—we truly appreciate you taking the time to share your experience. We are very sorry that we never received your phone call or voice message, as we would have been happy to assist you immediately. We also apologize that the back door was left unlocked by the cleaner and have addressed this with them, understanding how unsettling it must have been for your family.Please rest assured that there has never been a mold issue in the cabin. Due to the mountainous climate, which can sometimes create higher humidity, a dehumidifier is permanently plumbed inside the house, and the crawl space is fully encapsulated with an additional dehumidifier installed underneath. We will also review the water temperature in the shower and sincerely appreciate you bringing it to our attention, as your feedback helps us ensure a comfortable and enjoyable stay for all our guests.