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Downtown Charlevoix Lakefront Stay | Pool, Hot Tub, Sauna

Downtown Charlevoix Lakefront Stay | Pool, Hot Tub, Sauna

Downtown Charlevoix Lakefront Stay | Pool, Hot Tub, Saunaの写真ギャラリー

リビング エリア
その他
航空写真
プール
マリーナ

口コミ

10段階中8.4
とても良い
ベッドルーム 1 室バスルーム 1 室定員 4 名

人気の設備とサービス

  • 温水プール
  • 敷地内のホットタブの数 - 1
  • 敷地内駐車場あり
  • キッチン
  • ランドリー
  • 冷房

客室 & ベッド

ベッドルーム 1 室 (定員 4 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

ダブルソファーベッド 1 台

バスルーム 1 室

バスルーム 1

シャワーのみ

その他のスペース

キッチン
簡易キッチン
バルコニー
独立したダイニングエリア

この施設について

Downtown Charlevoix Lakefront Stay | Pool, Hot Tub, Sauna

Enjoy a comfortable and convenient stay in this one-bedroom, one-bathroom waterfront condo—perfect for a relaxing weekend getaway or extended visit. The bedroom features a king-size bed and a full bathroom equipped with a walk-in shower, handrails, and a removable shower head for added ease and accessibility.

The open-concept living space includes a kitchenette with a mini fridge, two-burner stovetop, and microwave—ideal for preparing light meals. There’s seating for up to six guests with a combination of dining table and bar seating, while the living room offers comfortable seating for up to five and features a cozy gas fireplace for added ambiance.

Step out onto the private balcony and enjoy peaceful waterfront views as boats pass through Round Lake—an ideal setting to relax and unwind.

Located at the Edgewater Inn on the north shore of Round Lake Harbor and the Pine River Channel, this condo provides prime drawbridge views and easy access to downtown Charlevoix. You’ll be just a short walk from local dining, beaches, shopping, and galleries, making it an excellent choice for a short getaway, extended vacation, or even a wedding celebration.

Each condo at the Edgewater Inn is individually owned and uniquely decorated, offering a distinct experience with every stay. With 48 unique units, a variety of amenities, and a welcoming staff, guests can expect a comfortable home-away-from-home atmosphere.

Additional amenities include high-speed Wi-Fi throughout the building, a guest laundry facility, and a pool with a year-round indoor section and a seasonal outdoor section (open May through September).

Whether traveling for business or leisure, the Edgewater Inn offers a relaxing and memorable stay in the heart of downtown Charlevoix.
*2-Night Minimum Required

日付を指定して料金を検索

類似した宿泊施設

外観
シャルルボワMIのノースサイドロケーション
Charlevoix
  • キッチン
  • 洗濯機
  • 乾燥機
  • WiFi (無料)
10 段階中 10.0、最高に素晴らしい、(155 件の口コミ) 件の口コミ
シャルルボワMIのノースサイドロケーション

ハウスルール

チェックイン : 16:00 以降

チェックアウト : 11:00 より前

default

お子様

子供の利用可 : 0 ～ 17 歳

default

イベント

イベント不可

default

ペット

ペットとの宿泊不可

default

喫煙

喫煙不可

重要事項

ご宿泊に際して

施設番号 : 2451629vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
施設における煙感知器の有無について、オーナーから情報提供はありません

周辺地域について

シャーレボイ

このコンドミニアムはシャーレボイにあります。ノース シーズ ギャラリーとシャールボイ サークル オブ アーツは地域の人気カルチャースポット。アートフォームファブリケイティングやキャッスル ファームズも見どころです。ワイナリーツアーなどのアクティビティを満喫しましょう。
地図
Charlevoix, MI

周辺情報

  • シャールボイ サークル オブ アーツ - 徒歩 3 分 - 0.3 km
  • シャルルヴォア ビーチ - 徒歩 3 分 - 0.3 km
  • レイクミシガンビーチ - 徒歩 5 分 - 0.5 km
  • マッシュルームハウス - 徒歩 8 分 - 0.7 km
  • チャーレボイ湖 - 徒歩 18 分 - 1.6 km

交通案内

  • ペルストン地域空港 (PLN) から車で 47 分

レストラン

  • ‪B.C. Pizza - ‬車で 3 分
  • ‪McDonald's - ‬車で 3 分
  • ‪Harbor View Cafe - ‬徒歩 7 分
  • ‪Charlevoix Dairy Grille - ‬徒歩 14 分
  • ‪JAX - ‬車で 2 分

よくあるご質問

Downtown Charlevoix Lakefront Stay | Pool, Hot Tub, Saunaにプールはありますか ?

はい、この宿泊施設には屋内プールがあります。温水プールなどがあります。

Downtown Charlevoix Lakefront Stay | Pool, Hot Tub, Saunaの宿泊料金はどのくらいですか ?

2026 年 5 月 25 日 現在、2026 年 9 月 18 日 に大人 2 名でDowntown Charlevoix Lakefront Stay | Pool, Hot Tub, Saunaに 1 泊した場合の最低料金は ￥50,938 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Downtown Charlevoix Lakefront Stay | Pool, Hot Tub, Saunaはペットと宿泊できますか ?

いいえ、ペットは同伴できません。

Downtown Charlevoix Lakefront Stay | Pool, Hot Tub, Saunaの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Downtown Charlevoix Lakefront Stay | Pool, Hot Tub, Saunaのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Downtown Charlevoix Lakefront Stay | Pool, Hot Tub, Saunaのチェックアウトは何時ですか ?

チェックアウトは 11:00 です。

Downtown Charlevoix Lakefront Stay | Pool, Hot Tub, Saunaはどこにありますか ?

シャーレボイにあるこのコンドミニアムは、ビーバー アイランド ボート カンパニー フェリー ターミナルおよびミシガン湖から歩いてすぐです。ノース シーズ ギャラリーおよびシャールボイ サークル オブ アーツも 5 分圏内です。

口コミ

8.4

とても良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 27 件の口コミ中 16 件が非常に良い
評価 8 - 27 件の口コミ中 6 件が良い
評価 6 - 27 件の口コミ中 1 件が普通
評価 4 - 27 件の口コミ中 1 件が不満
評価 2 - 27 件の口コミ中 3 件が非常に不満

9.6/10

清潔度

10/10

設備とサービス

8.0/10

施設のコンディションと設備

10/10

チェックイン

10/10

コミュニケーション

9.6/10

ロケーション

10/10

掲載情報の正確さ

口コミ

パートナーサイトからの口コミ

10/10 (非常に良い)

Arthur S.

Getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The room was perfect for the two of us! Great view and very relaxing!
VrboOwnerからの返信 (投稿日 : 2025 年 8 月 12 日)
Thank you for sharing your feedback with us. We’re so glad to hear the room was perfect for the two of you and that it provided such a great view and relaxing atmosphere. Creating a comfortable space where guests can truly unwind is always our goal, and it’s wonderful to know you were able to enjoy the scenery and peaceful environment during your stay. The combination of a beautiful view and a cozy, well-appointed room really does make for the ideal getaway, and we’re thrilled that it met your expectations. We hope your time here left you feeling refreshed and that you were able to take full advantage of the convenience and charm of the location. We truly appreciate you choosing to stay with us and look forward to welcoming you back for another relaxing visit with equally stunning views.
宿泊者限定の口コミ

10/10 (非常に良い)

Krishna P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Our comments

It was short stay at tge property. Very good & clean place, we liked it
2023 年 6 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 26 日)
Hi Krishna, Thank you for the 5-Star review! We are so happy you enjoyed your short stay with us and hope to see you again in the future. Sincerely, The Staff at Northern Michigan Escapes
パートナーサイトからの口コミ

10/10 (非常に良い)

John F.

Americana!

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Clean quiet friendly A+
VrboOwnerからの返信 (投稿日 : 2024 年 9 月 5 日)
Thank you for your fantastic review! We're thrilled to hear that you found everything clean, quiet, and friendly. Your A+ rating means a lot to us! We look forward to welcoming you back for another great stay.
パートナーサイトからの口コミ

10/10 (非常に良い)

Edward C.

Edgewater

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice place.. Very satisfied.
VrboOwnerからの返信 (投稿日 : 2024 年 9 月 5 日)
Thank you for your review! We're thrilled to hear that you were very satisfied with your stay and found the place to be very nice. We appreciate your feedback and would love to welcome you back for another great stay in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Iris

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The condo was clean, offered many different amenities and had a great view of the lake. The staff was friendly and helpful. It was close to shopping, dining and entertainment. There were a few minor issues that were shared with the staff, but overall our stay was very enjoyable and pleasant!
2023 年 5 月に 3 泊滞在
パートナーサイトからの口コミ

10/10 (非常に良い)

A guest from ,

excellant

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was very good enjoyed the stay.
VrboOwnerからの返信 (投稿日 : 2023 年 10 月 20 日)
Hi Richard Thank you for your feedback and the 5 stars of Edgewater Inn! I am glad that everything was good during your stay with us! I hope that you got to enjoy the views of the lake! If there is anything we can do to further assist you, please don't hesitate to contact a team member at the properties front desk. Kindly, Autumn Adams- NME Team Member
パートナーサイトからの口コミ

10/10 (非常に良い)

Terry H.

Relaxing in Charlevoix

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I would highly recommend. Looking forward to a return visit
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 15 日)
Thank you Terry for the AMAZING review and the recommendation! We look forward to hosting you again. Rose
パートナーサイトからの口コミ

10/10 (非常に良い)

John L.

Enjoyed the view and location.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Enjoyed the view from our unit 226. It was close to restaurants and shops in Charlevoix.
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 12 日)
John, Thank you for the nice review! It's wonderful that you took advantage of the great location and explored Charlevoix. Thanks, Edgewater Management
パートナーサイトからの口コミ

8/10 (良い)

Jay W.

My stay at edgewater.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was nice for the one night we stayed. Expensive but nice.
VrboOwnerからの返信 (投稿日 : 2023 年 11 月 9 日)
Hello Jay, thank you for taking the time to submit a review. If you are interested in another visit, please call our front desk! Rates are cheaper during our shoulder season as opposed to our peak season. Rose
パートナーサイトからの口コミ

8/10 (良い)

Charlevoix

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful stay. The condo was clean and In the perfect location. The view was stellar.
2022 年 7 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 8 月 1 日)
Thank you for the good review! We look forward to your next stay! Rose
パートナーサイトからの口コミ

10/10 (非常に良い)

Donna H.

July Visit

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This location and room was perfect. The manager (I forgot her name but I think it began with a V) was exceptional. Will definitely stay here again.
VrboOwnerからの返信 (投稿日 : 2022 年 7 月 20 日)
We are so happy you had an exceptional experience! We are looking forward to booking your next visit. Rose
パートナーサイトからの口コミ

10/10 (非常に良い)

Sherry C.

Weekend delight

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice Hotel ! The view from room was wonderful Location to everything was so confident. Car stayed parked until checkout
VrboOwnerからの返信 (投稿日 : 2023 年 10 月 20 日)
Hi Sherry, I am so sorry for my late responds to your review! Thank you for you feedback and your 5 star review! I am glad that you enjoyed your time in Charlevoix and at Edgewater Inn, the location could not be better for shopping, the views of the lake and watching the bridge. I hope that you have your next year stay booked with us! If there is anything we can do to assist you, please feel free to contact the property directly. Kindly, Autumn Adams- NME Staff
宿泊者限定の口コミ

8/10 (良い)

Marissa D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nice location

Very nice, convenient location. My only complaints were that they only gave us 1 half roll of toilet paper for 2 people for 2 nights and the upstairs neighbors were so loud all day. Kids screaming all day and then loud parties at night.
2022 年 8 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 11 日)
Hi Marissa, Thank you for the review. We appreciate your feedback. If at anytime you needed anything, we would advise you to reach out to the Property Manager or the front desk. We will definitely forward this on to the appropriate team, and hope to see you again in the future. Sincerely, The Staff at Northern Michigan Escapes
パートナーサイトからの口コミ

8/10 (良い)

Nancy H.

Perfect Location

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location of the resort was great; Walkable to restaurants and shops. The unit we stayed in had a great balcony view of the harbor and was clean and comfortable. Overall I would give this resort 4 stars. The pool was dirty and the whirlpool was not working properly.
VrboOwnerからの返信 (投稿日 : 2024 年 8 月 11 日)
Thank you for your review and for highlighting the great location and views of our resort. We’re glad to hear that you found the unit clean and comfortable. However, we’re sorry to learn about the issues with the pool and whirlpool. Your feedback is important to us, and we will address these maintenance concerns promptly to ensure a better experience for future guests. We appreciate your comments and hope to welcome you back for a more enjoyable stay.
宿泊者限定の口コミ

10/10 (非常に良い)

Susan & Bob H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Location...Beautiful View

The staff was wonderful. They responded to my request to clean the carpet in the unit. The carpet really needs to be replaced. These units are getting alot of rental usage and it shows. The shower in this unit is amazing. Like a shower at a spa! Great View.....on Round Lake....in the heart of Charlevoix.
2022 年 8 月に 9 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 6 日)
Thank you Susan and Bob for your 5-Star Review! We will be sure to forward your feedback and suggestions to our homeowners. We hope to see you next season! Sincerely, Northern Michigan Escapes
パートナーサイトからの口コミ

8/10 (良い)

Deborah D.

Beautiful view

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was a comfortable condo. The furnishings seemed newer and bed was comfortable. Blackout drapes in bedroom were appreciated. View was spectacular. Condo was very clean. Bath rugs are stained.The kitchen left a bit to be desired with little silverware.
VrboOwnerからの返信 (投稿日 : 2024 年 10 月 23 日)
Thank you for your detailed review! We're glad to hear you found the condo comfortable and appreciated the newer furnishings, comfortable bed, and blackout drapes in the bedroom. It's great to know you enjoyed the spectacular view and cleanliness of the space. We apologize for the stained bath rugs and the shortage of silverware in the kitchen—thank you for bringing this to our attention. We'll be sure to address these issues to enhance future stays. We hope to welcome you back soon!
パートナーサイトからの口コミ

10/10 (非常に良い)

Hassan A.

clean, comfortable, and friendly

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Fom the welcoming at the front desk, until the sun rise in the morning I enjoyed my stay. The room was clean and modern. The pool and sauna were maintained properly. The balcony view was amazing. And the receptionist went out of her way to help in any way possible, including finding a shuttle to take my 20 person family.
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 25 日)
Thank you Hassan for the STELLAR review! I will happily pass along your compliment to the front desk staff, they certainly take pride in being helpful. Our balconies are the perfect place to watch the sun rise in the morning. We are happy you decided to stay with us and look forward to your next visit. Rose
パートナーサイトからの口コミ

10/10 (非常に良い)

Mary Lou G.

Great location

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My unit was just as pictured, it was clean and comfortable. Loved the location; the fireplace was nice to have! The pool area is adequate yet the pool towel system is not working...two of three times there were no clean pool towels. The staff was friendly yet unresponsive to a request for towels. All in all a nice place and I would stay there again and recommend to friends.
VrboOwnerからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you MaryLou for taking the time to review our property. We are thrilled everything was as expected! I apologize for your inconvenience for the lack of pool towels available. Thank you so much for your feedback, we are working on resolving this issue. We hope to see you again soon! Rose
パートナーサイトからの口コミ

8/10 (良い)

Peggy B. B.

Valentines getaway

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Quick getaway for Valentines week. We have stayed at Edgewater numerous times. Ronica was great with booking and checking in. Unit 226 is very nice but could use new door wall blinds. Very disappointed we could not cancel our last night due to snow warning and high wind. NO REFUNDS ALLOWED BUT YOU CAN LEAVE ANY TIME IF YOU WANT was the response we got when my husband inquired. THE NO REFUND POLICY IS IN WRITING WHEN YOU BOOK!! (not Ronica).
VrboOwnerからの返信 (投稿日 : 2023 年 3 月 4 日)
Hello Peggy, I am Happy Ronica was so helpful, she is always so amazing! I am, however, very sorry your other experience was less than stellar. We do have our cancellation policy set up the way it is for good reasons, it protects our unit owners and the company. It is unfortunate we were unable to issue a refund when you inquired about cancelling, we do typically suggest guests purchase the renters insurance. We do appreciate you staying your last night and not cancelling. Rose
パートナーサイトからの口コミ

2/10 (非常に不満)

John V.

Edgewater Inn Charlevoix Mi #226

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Nice location, have stayed here many times. Room sucked because of gross carpet that you dared not walk on without shoes. Never in 50 years have we encountered such soiled carpet! Brought to management attention twice with no response from them until we were driving home after living with it 4 days , when they said they would have it cleaned...too late then.
VrboOwnerからの返信 (投稿日 : 2022 年 7 月 20 日)
We are very sorry for your negative experience. We are working very hard to correct any issues you had during your stay so they don't impact future stays. We hope you will allow us to book your future stay so we can prove that we ARE listening. Rose
パートナーサイトからの口コミ

6/10 (普通)

Clark W.

Edgewater

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We have been staying at the edgewater for at least 18 years. It has gone downhill. This condo had dirty carpets and there was an odor. Do not like that no one is at the front desk. Prices have really increased also. Nice view and location but not sure we will stay again. It is a shame after so many years.
VrboOwnerからの返信 (投稿日 : 2022 年 11 月 16 日)
Hello Clark, my apologies for your unsatisfactory experience. We are currently under new management and we appreciate any and all feedback. Please ask for me directly when you book your next stay. I would love to make sure you have a more enjoyable stay. Rose General Manager.
パートナーサイトからの口コミ

2/10 (非常に不満)

BETH G.

This room was so dirty

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We walked in and couldnt believe the carpeting. It was so filthy. We called the front desk and requested a steam cleaning.. They couldnt provide that for us due to the holiday weekend .. I brought the girl from the front desk to see it.. It was so dirty I was embarrassed to have my family in the unit. We rented the unit next door and it was clean.226 should of never been rented with the carpeting like that.
VrboOwnerからの返信 (投稿日 : 2022 年 7 月 20 日)
I can assure you we are addressing the carpet issues and should you book a future stay with us we are happy to provide a better guest experience. Rose
パートナーサイトからの口コミ

4/10 (不満)

David G.

Garrett family working vacation

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Property fine. Unit clean. Extremely disappointed that WiFi reception disappeared from living/kitchen/balcony area on second day. Reported to front desk Friday evening and told maintenance couldn’t fix until Monday. Reported again Saturday and Sunday with another guest also reporting. Monday morning- front desk had no knowledge and acted indignant when I complained. They would call spectrum. No fix. Tuesday front desk said thought fixed. NOT! Only WiFi was sitting on bed in small room
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 13 日)
Hello David, I am so sorry you had a poor experience with the internet and the staff. Connecting laptops requires a couple more steps, and we should have called our IT guy instead of Spectrum. Please give me a call directly for your future booking so we can do better. Rose GM
パートナーサイトからの口コミ

2/10 (非常に不満)

Paul C.

A Major Disappointment for the money.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We have stayed at the Edgewater at least 20 times over the past 25 years. It has become progressively worse over that time culminating in a disaster of a stay this past week. For instance: there was no wifi connection in our room. We did not have hot water. The room was not cleaned and the bed was not made during our three night stay. Dishes were not clean. The vertical blinds on the windows have been broken for the last three years and do not close properly. The bedding was worn, old and dingy. The cable TV did not work in the bedroom. The room was never vacuumed. The balcony was dirty, the paint was chipped, the chairs were broken and old. The windows were dirty and the screen door broken. After three days of dealing with the front desk staff who told us they couldn't fix the wifi, clean the room etc, we decided to leave early and spoke to the manager who said she was unaware of our issues even after we consistently complained. When we decided to pay the exorbitant price to stay at the Edgewater to celebrate our 25th Anniversary we expected luxury. We will NOT be staying at the Edgewater in future.
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 13 日)
Hello Paul, Thank you for the feedback. I will address the issues you experienced with my staff in an attempt to do better. Our guests should be able to relax and enjoy their stay. My phone number is posted in several areas in the lobby area, I wish you would have called me directly when you felt unheard. Please give me a call directly to discuss your future stay as well as give us an opportunity to make your last stay, right. Thank you again for being a loyal guest. Rose GM
パートナーサイトからの口コミ

10/10 (非常に良い)

Madison H.

We will be back!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had great customer service during our stay! Our room was just as pictured on the website and clean and tidy when we arrived. Checking in after the office hours was very simple and convenient! We can’t wait to plan another trip!
VrboOwnerからの返信 (投稿日 : 2024 年 12 月 11 日)
Thank you for your wonderful review! We're thrilled to hear you had such great customer service and that the room met your expectations—clean, tidy, and just as pictured. It's also great to know the after-hours check-in process was smooth and convenient for you. We can’t wait to welcome you back for your next trip!

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