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We thank the guests for their positive review about our villa, and their mention about the villa being nice and its close location to Disney. We hope to have them back in the near future.

We thank the guest for mentioning that the Villa was a great space. We appreciate their saying that there was plenty of space to stretch out and and that the villa was near the parks. We hope to see the guests back in the future!

It is very satisfying to note that the guests enjoyed the villa location and its spacious rooms. Their mentioning about the comfort of the villa is also very appreciated. We look forward to welcoming them back in the near future!

We appreciate the Guest mentioning that the villa was spacious and that the pool was nice. We also thank them for mentioning that we're responsive, though we'd have liked an opportunity to address their concerns or requirements if they had any during the time of their stay! We aim to be responsive, as we want our guests to have a great vacation, like we'd want to have when we're on vacation. Thanks for your kind words.

We thank the guest for their review. We appreciate their mentioning that the villa is wonderful. We note that the pool water was cold, and that was because the guests did not choose the pool heat, which we offer to all of our guests at a nominal price of $17 per day. We thank the guests for their choosing us ans hope to see them back in the future!

We thank the guests for choosing us and for their observation that the house was comfortable and the pool was nice and that the house had a washer and dryer. The bed actually *has* a new mattress which is about 6 months old. The neighborhood has been consistently mentioned by other guests as being very nice and quiet: and the guests who immediately preceded this guest mentioned our house as the "Nicest Rental Property in Kissimmee area": so the observation about the neighborhood is not true. "Narrow streets"? Of all the other reviews, this is the first we're hearing of it. Perhaps this guest had a different motivation for mentioning certain things that are not true. Our villa is about 12-15 minutes from Disney Ticket and Transportation center, subject to traffic conditions.

We appreciate the guests comments about the spaciousness of the villa and the large Master Bedroom washroom. As they mentioned, the beds are good and large. The kitchen is a fully furnished kitchen with Microwave, Fridge, Oven Range, coffeemaker, Mixer/grinder, plates and glasses for 6, forks/spoons/knives for 6 and gloves etc. which makes it a fully furnished kitchen. the villa is located within about 2 minutes of Route192 which offers a large variety of shopping and restaurants.

We are very happy that the guests enjoyed their vacation in the villa. We are also glad that the location of our villa was good and that the guests found the attractions close to the villa and the facilities in our fully furnished villa was such that they found everything they needed . We appreciate their mentioning about the big private pool with complete privacy. It's very nice of the guests to mention that they would definitely return and recommend our villa to their friends. We look forward to having the guests again in the near future.

We are very happy to know that the guests found the house nice and clean and that the air conditioning was acceptable. We appreciate their comment that the Pool and Patio area were extremely nice and that the Kids enjoyed the Scooby Doo room. The house is self catering, and we do provide starter soaps and 4 rolls of toilet paper to start off the the guests. Wal Mart being very near, it's good to know the guests found it useful. We thank them for their comments about the location being very convenient for stores and restaurants and the closeness of the house to Universal Studios. We are happy to know everything worked well in the house and it was a nice and comfortable stay for the guest with their family! We hope to welcome them back in the future!

We thank the guests for the positive review and we appreciate their compliments about the spaciousness of the house and the pool and pool deck area being great. We thank them for their observation that the house was just as described. We are delighted that the guests enjoyed the house. We have already taken up the suggestions by the client about the deep cleaning and it is scheduled to be completed at the next gap the house has between the bookings. We have also passed on the comments about the house not being ready to the Property Mangers, we take this very seriously. We are glad the guests had a great experience overall and that they will be back in the future. We hope to see the guests back in the near future.

We would like to thank the guest for the positive comments about the new couches and the spaciousness of the villa. We also appreciate their comment about the kitchen being nice. We have an e-mail to us from the guest right after check out stating that they had a “great vacation” and we would like to thank the guest for that input too! The Property Management Company didn’t receive any complaints about bugs during her stay, and neither did we. Our TVs in the living room and bedroom are LED now. We value the comfort of our guests in the house above all else, and even if we are on vacation overseas, we always instruct the caretakers to comply with all guest requests within our power. We believe that the previous reviews of 12 guests, including repeat guests, speak for themselves.

We appreciate the comments of the guests about the convenient location of the house near Disney, Walmart and the restaurants. We thank them for mentioning that the house was spacious and nice. Our pool area is bigger than most others and we do try to care for the house, as the guest noted. We hope to have the guest back in the near future!

We thank the guests for their comments about the house being spacious and beautiful. We appreciate their comments about the pool being spacious and clean. Our cleaning team works hard to keep the house clean, as the guests observed. We hope to welcome the guests back in the near future.

Thanks to the guest for their comments about the big size of the house and it's location near the main attractions. However, we would like to respond to some points raised by the guest. She never paid for the pool heat, so it's not much of a surprise that the pool wasn't heated! Pool table is just fine, as is the cues: this was checked by the Property Management company specifically after we asked them to check it after reading this guest's comment. It's strange that we never got a call from her about the "dusty lamps" or "unclean house", because in our confirmation we encourage our guests to call Management if there's a necessity, so the cleaning team would've corrected the situation within 24 hours. The house was clean, and we do a deep clean every 6 months.

It's always a pleasure to hear a guest enjoyed their time in the villa. We truly appreciate their kind words that we exceeded their expectations. We are glad their found the villa beautiful and clean. We are located very close to the Wal Mart and about 20 minutes to the theme parks. We hope to welcome back the guest again in the future!

We're very glad that the guest enjoyed their stay at the villa. It's good to know that they enjoyed the private pool and the spacious villa to spread out in. We do have a fully furnished kitchen for the use of our guests, as well as a luxuriously furnished bedrooms and living areas. We thank the guests for their kind words about the villa being very clean and well maintained! We hope to welcome them in again in the future!

We're glad to know the guests liked their stay in the villa. It's spacious, with 4 bedrooms and 3 washrooms, for the whole family to spread out in and we strive to maintain the highest standards of cleanliness. We look forward to welcoming back the guest in the future!

We are glad that the Guest found the villa roomy and they enjoyed their stay. It's our pleasure to hear that they enjoyed the big private pool and the game room's pool table. We appreciate their observation that the villa location was good: as indeed it is near the Disney theme parks. We hope to be able to welcome back the guests again in the future!

We thank the guests for their comments about the villa. The villa is spacious and well suited for a great vacation experience! The pool is larger than usual pools and the pool deck area is ideal for having a good time. We look forward to welcoming back the guests in the near future.

We are very glad to know the guest found the villa to be a very nice place. We look forward to welcoming him back in the future!

We are delighted that the guests found their stay in the villa comfortable. We appreciate their words about the location of the villa near to Disney, the Super Wal Mart and the restaurants. The pool is bigger than usual, and gets the sun in mornings and afternoons too. We hope to see the guests back in the near future.

We thank the guests for choosing us and for their observation that the house was clean. It's truly interesting that we never heard from the guests about the bed when they were in the house, as we would have replaced the second Bedroom Box spring, which we have done now. The plumbing backup issue was solved within 4 hours, and it was a permanent fix, we are happy to say. There was no call to pool maintenance during their stay, as pool maintenance people are directly employed by us and we'd have known about it. Maybe the guests were talking to the pool guy who cleans the pool: his information is inaccurate. The pool leak is fixed. We even have the receipt from the pool leak detection company for sealing the pool leaks. The water level drops a little bit in 10 days simply due to evaporation: which is a completely normal phenomenon especially in Florida. We regularly do and will do again the carpet deep clean: but in a house that's shared buy people, there are bound to be one or two stains. We feel that the guest has just been too picky about reviewing the house: and was looking for an opportunity to criticize it. More than Fifty other guests who have stayed in the property, up until now, have found our house to be very nice and enjoyable, as can be found in other reviews about our house except this one.

We thank the guests for choosing to stay with us.

We're glad the guests enjoyed their stay in the villa. The villa is located near The theme parks and route 192 with major shopping outlets and restaurants, and we're glad the guests found the location convenient. We hope to welcome them back in the future.

We are glad that the guest enjoyed their stay. We appreciate their kind words about the convenient location of the villa near major attractions and restaurants. We hope to see them back in the future!