このページの本文に移動
キャビン

Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View

Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View

Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's Viewの写真ギャラリー

屋外スパ浴槽
施設の敷地
リビング エリア
リビング エリア
リビング エリア

口コミ

10段階中8.6
非常に良い
ベッドルーム 4 室バスルーム 3 室定員 10 名

人気の設備とサービス

  • プール
  • 敷地内のホットタブの数 - 1
  • 敷地内駐車場あり
  • ペット同伴可
  • キッチン
  • 洗濯機

周辺ガイド

地図で表示
Gatlinburg, TN
  • Place, オーバー マウンテン
    ‪徒歩 17 分‬
  • Place, スモーキーズ リプリーズ水族館
    ‪車で 6 分‬
  • Place, グレート スモーキー山脈国立公園ヘッドクォーター
    ‪車で 6 分‬
  • Airport, ノックスヴィル, テネシー (TYS-マックギー タイソン空港)
    ‪車で 69 分‬

客室 & ベッド

ベッドルーム 4 室 (定員 10 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

クイーンベッド 2 台

ベッドルーム 3

クイーンベッド 1 台

ベッドルーム 4

キングベッド 1 台

バスルーム 3 室

バスルーム 1

浴槽またはシャワー · トイレ

バスルーム 2

トイレ · シャワーのみ

バスルーム 3

トイレ · シャワーのみ

その他のスペース

テラスまたはパティオ
ポーチまたはベランダ
キッチン
バルコニー
ダイニングスペース

この施設について

Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View

Stunning Scenes Paired with Sips & Snacks

Gather your favorite people for an unforgettable escape to the Smokies at this pet-friendly mountain cabin in Gatlinburg's Chalet Village Resort. With stunning views, cabin charm, and resort extras like pools and tennis courts, this retreat is packed with group-friendly perks. Relax on the deck with a mountain view, enjoy game nights inside, or explore downtown Gatlinburg, Ober Mountain, and the national park just minutes away.

Soothing Soaks, Outdoor Dining & Seasonal Swims

Spend laid-back mornings with coffee in a rocking chair before soaking in the private hot tub or firing up the grill for an alfresco dinner surrounded by the mountains. When you're ready to cool off or get competitive, head to one of Chalet Village's 3 clubhouses for summer pool days, ping-pong matches, and evening basketball games under the lights. Whether you're hiking through the Smokies, checking out Ripley's Aquarium, or sipping cider on the porch, every moment here feels like a classic mountain vacation — cozy, fun, and full of memory-making.

Cozy Fireside Chats & Entertainment for All Ages

Back at the cabin, enjoy a warm fire in the living room, prep meals in the full kitchen, and settle in for movies or pool in the game room. With 3 levels, 4 bedrooms, and 3 full bathrooms, there's space to spread out — plus a second kitchenette downstairs and TVs throughout. Did we mention the private balcony upstairs? It's truly a charming cabin built for connection, comfort, and adventure in every season.

With Chalet Village charm and a prime location in the Smokies, this cabin offers the best of both worlds — mountain seclusion with the excitement of town just minutes away.

📝 Important Notes
• Gravel parking is available for up to 4 vehicles; there are 9 steps to head up to the porch.

• Resort amenities, including community pools, are provided and managed through a third party — typically open mid-May through mid-September. Facilities are closed for maintenance on certain midweek days. Host is not liable for availability, maintenance, downtime, or pool closures under any circumstances.

• Usually, the North Clubhouse keeps its tennis court open year-round; however, this is not guaranteed. Tennis courts typically remain lit until midnight. We encourage you to bring your own tennis equipment.

• Resort playgrounds are only available for kids 12 and under.

• An access pass to use Chalet Village Resort amenities will be provided on a hook inside the property. Please remember to hang this back before your departure; otherwise, a $50 replacement fee will be charged.

日付を指定して料金を検索

類似した宿泊施設

内装
Sky High Mtn. Views - Steps from Downtown Gatlinburg, Ober Mtn. & Chalet Village
シャレー ビレッジ
  • ホットタブ
  • キッチン
  • 洗濯機
  • 乾燥機
10 段階中 10.0、最高に素晴らしい、(1 件の口コミ) 件の口コミ
Sky High Mtn. Views - Steps from Downtown Gatlinburg, Ober Mtn. & Chalet Village

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 18 歳
チェックアウト : 10:00 より前
default

お子様

子供の利用可 : 0 ～ 17 歳
default

イベント

イベント不可
default

ペット

ペットとの宿泊可
default

喫煙

喫煙不可

重要事項

ご宿泊に際して

施設番号 : 4036535vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、デッドボルトロックが備わっています

周辺地域について

ガトリンバーグ

このキャビンは、ガトリンバーグのシャレー ビレッジ地区にあり、テーマパーク近くかつ山中に位置しています。ドリー パートンズ スタンピード ディナー アトラクションやタイタニック博物館は地域を代表するカルチャースポット。ガトリンバーグ・スカイパークやスモーキーズ リプリーズ水族館もチェックする価値があります。アナキースタとワイルド ベア フォールズ インドア ウォーターパークはぜひ訪れたいスポットです。水泳といったウォーターアクティビティのほか、マウンテンバイク、乗馬、登山などのアウトドアを楽しむことができます。
ガトリンバーグのレンタルキャビンをもっと見る新しいウィンドウで開く
地図
Gatlinburg, TN

周辺情報

  • オーバー マウンテン - 徒歩 17 分 - 1.4 km
  • ガットリンバーグ コンベンション センター - 車で 4 分 - 4.4 km
  • スモーキーズ リプリーズ水族館 - 車で 6 分 - 5.7 km
  • アナキースタ - 車で 6 分 - 5.7 km
  • グレート スモーキー山脈国立公園ヘッドクォーター - 車で 6 分 - 6.1 km

交通案内

  • マックギー タイソン空港 (TYS) から車で 77 分

レストラン

  • ‪Ole Smoky Distillery - ‬車で 8 分
  • ‪Sugarlands Distilling Co. - ‬車で 8 分
  • ‪Puckers Sports Bar - ‬車で 8 分
  • ‪Smith & Son Corner Kitchen - ‬車で 8 分
  • ‪Crockett's Breakfast Camp - ‬車で 7 分

よくあるご質問

Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's Viewにプールはありますか ?

はい、この宿泊施設にはプールがあります。

Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's Viewの宿泊料金はどのくらいですか ?

2026 年 5 月 9 日 現在、2027 年 1 月 18 日 に大人 2 名でSteamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's Viewに 1 泊した場合の最低料金は ￥29,449 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's Viewはペットと宿泊できますか ?

はい、この宿泊施設にはペットを同伴できます。

Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's Viewの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's Viewのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's Viewのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's Viewはどこにありますか ?

シャレー ビレッジに位置するこのキャビンは、オーバー マウンテンから 3.4 km、グレート スモーキー山脈国立公園から 4.2 km です。トラフィック ライト #10およびオーバー ガットリンバーグ ロープウェイも 5 km 圏内です。

口コミ

8.6

非常に良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 34 件の口コミ中 19 件が非常に良い
評価 8 - 34 件の口コミ中 7 件が良い
評価 6 - 34 件の口コミ中 6 件が普通
評価 4 - 34 件の口コミ中 1 件が不満
評価 2 - 34 件の口コミ中 1 件が非常に不満

8.2/10

清潔度

9.4/10

チェックイン

9.2/10

コミュニケーション

9.2/10

ロケーション

8.6/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Karen M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Awesome cabin with a quick ride to downtown gatlinburg. Only issue was the bears which were everywhere! Beautiful views of downtown gatlinburg and the national park
View from deck
Bear
Mamma bear and baby bear
Mamma bear and baby in tree over our car
2025 年 7 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Dwight H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The roads were steep but the neighborhood and house was awesome. Just be aware there are bears. We were there less than 10 minutes and the bears were in the yard. They didn't stay long however.
2025 年 8 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 9 月 29 日)
Thank you so much for sharing your experience! We’re glad you enjoyed the neighborhood and the house—it really is a special place. The bears can certainly make a surprise appearance, and we truly appreciate you mentioning it so future guests can be aware. Hope to have you come back for another stay soon!
宿泊者限定の口コミ

8/10 (良い)

Douglas S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
There were some Bear issues coming on the deck during the night and hanging out most days we were there. Some of the lamps did not work, light switches, electrical plug ins not working. Not what you would expect for a house up for sale. With all that said it had a Wonderful skyline to loof at.
2025 年 10 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 12 月 10 日)
Thank you so much for sharing your experience! It sounds like the bears definitely made your stay quite the adventure, and we completely understand how that could feel both exciting and a little surprising. We also appreciate your patience with the few electrical issues you noticed, and we’ll make sure those are looked at carefully. It’s wonderful to hear that the skyline left such a positive impression—nature really does its best work. We hope to have you back soon, thank you.
宿泊者限定の口コミ

10/10 (非常に良い)

Judy M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nice place to satay

Enjoyed our stay was clean and nice . The first property wasn’t so good but the accumulated us with a very nice place and even gave some of our money back !
2025 年 3 月に 2 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Adam S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great get away!!

10/10 across the board and the house had everything you need!
2023 年 11 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 11 月 8 日)
Good to hear that you enjoyed your stay, we are excited to your next trip with us.
宿泊者限定の口コミ

10/10 (非常に良い)

Allen G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Friends and family

Our family and our friends family stayed 5 nights over Thanksgiving. Was perfect for what we were looking for.
2023 年 11 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 11 月 25 日)
Thank you for the positive feedback, we greatly appreciate it. And we would love to host you again very soon!
宿泊者限定の口コミ

10/10 (非常に良い)

sheila m.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Very nice property

The cabin was very nice. While an older property, it was clean and comfortable. The view was beautiful. It was a great place to relax after a day in the mountains.
2020 年 8 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 8 月 17 日)
Hi Sheila, It was nice hosting you as well and would love to have you at any of our properties. Thank you again for staying with us! Best, Melodie
宿泊者限定の口コミ

10/10 (非常に良い)

Kimmie G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

December employee trip

Place was aged but very well kept and well taken care of. Very roomy and spacious. We needed dishwasher pods and had to leave dirty dishes in the dishwasher. The place had everything you could need for kitchen supplies. Would definitely rent again for a big group.
2024 年 12 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 1 月 21 日)
We’re thrilled to hear you found the space roomy and well-kept! It’s great that the kitchen had everything you needed, though we understand the need for dishwasher pods. We’ll definitely look into keeping those available for future guests. Thanks so much for your kind words, and we’d love to have you stay again!
宿泊者限定の口コミ

10/10 (非常に良い)

Ryan L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Wonderful

Be prepared to see bears. They are beautoful and all over the mountain. Property itself was perfect. Had no complaints.
2024 年 5 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 6 月 2 日)
Only the best for you guys! Thanks, Ryan! You know you can always come back for another great time. Best, Smoky Vistas
宿泊者限定の口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Bears view

Really enjoyed our stay at this cabin. We saw bears everyday we were there. Had some beautiful views of Gatlinburg and surrounding mountains. Decks weren't real high off the ground which is important to us since we have children but still provides a perfect view. Looking forward to staying here again next summer!
2020 年 8 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 8 月 26 日)
Great to have you at our property and would love to host you again. Feel free to reach out to us again on your next visit and we can offer a 10% discount on your nightly rate. Best, Melodie
宿泊者限定の口コミ

10/10 (非常に良い)

alfonso m.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

the haunted house on the hilltop

The overall stay at the cabin was phenomenal with its scenic and immaculate view shining towards the city; even though the doors closing out the blue, which was a mystery. the stay was worth it with its peace and quiet hotub. the only misleading part of the cabin was the everyday seeing a bear.
2021 年 12 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 12 月 27 日)
Thanks, Alfonso! A home away from home it is! It's amazing to know that you enjoyed the place. We enjoyed hosting you and we'll be glad to have you back anytime.Best, May
宿泊者限定の口コミ

10/10 (非常に良い)

Jared J.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Really a bears view!

Upon arrival there was a bear walking thru our yard! We were so excited to see bears and it happened immediately. The house was beautiful, spacious and stocked with everything we needed for cooking and entertainment. We will definitely request this cabin next time we vacation in the Smokey Mtns
2020 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 7 月 27 日)
Thanks again for staying with us! And if you're ever interested in staying with us again, just let us know and we'll send you a 10% discount for any of our cabins! Best, Eric
宿泊者限定の口コミ

10/10 (非常に良い)

Chrysanny C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

It was amazing 💕💕💕

I loved it!!! Perfect. Clean, air gets nice and cold. Huge cabin. Erik was supperrrrrrr nice!!!! It was me,my bf and 7 kids. Loved it literally. Seen bears twice, completed our 6 day vacay. My first time ever in Tennessee. And the location is 12 minutes from gatlinburg center. I'd deff recommend. 5+ stars
2020 年 6 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 7 月 17 日)
Thanks again for staying with us! And if you're ever interested in staying with us again, just let us know and we'll send you a 10% discount for any of our cabins! Best, Eric
宿泊者限定の口コミ

10/10 (非常に良い)

Jenny G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Christmas Delight

The house was perfect. It was stocked with everything and more! We went for Christmas and were pleasantly surprised to see a beautiful tree and a house full of decorations. The drive up was a little nerve-wracking (one-lane with far drop-offs) for those of us timid of heights but once we were there the view was outstanding! It was perfect for my parents who were able to stay on the first floor, the upstairs bedrooms for our older teenagers, and the basement for my husband and I who love a cooler room at night. The house is perfectly located close to Ober Gatlinburg, the Dollywood theme park in Pigeon Forge, which was not too far either. We all would stay there again!
2023 年 12 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for your kind review! We're thrilled to hear that you found our house perfect and well-stocked. We're glad you enjoyed the Christmas decorations and the beautiful tree. We apologize for any nerves caused by the drive up, but we're glad the outstanding view made up for it. It's great to hear that the layout of the house suited your family's needs, with accommodations for your parents, teenagers, and yourselves. We're also pleased to know that our location near Ober Gatlinburg and Dollywood was convenient for you. Best, Lalaine Smoky Vistas
宿泊者限定の口コミ

6/10 (普通)

Lisa G.

良かった点 : チェックイン、コミュニケーション、掲載情報の正確さ

60th Birthday Getaway

Originally had booked a cabin on the otherside of Gatlinburg. The day before we were leaving to come, we're informed that the cabin was no longer available. Cabins for you was the host for this property and were quick to give us 2 properties to choose from. In a panic, I chose this one. It seemed from the pics that it would suit our needs. Upon arrival, all looked good but upon further inspection, the cabin needed some work. There were broken tiles surrounding the master bath/shower. The glass doors were flimsy in the other bathrooms and vanities were falling apart. Projector TV down stairs would turn on, but we never figured out how to get sound! Cabins for you was quick to respond to our needs and concerns. The kitchen has all necessary items to cook and plates, mugs, glasses and silverware. But nothing else. No condiments, salt or pepper. Be prepared to bring it with you. Not a Karen, but not what I expected. I wouldn't stay here again.
2025 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 4 月 25 日)
Thank you so much for sharing your detailed feedback with us, Lisa. We can only imagine how frustrating it must have been to have your original cabin canceled just a day before your trip. That's definitely not the experience we wish for any of our guests. While we're relieved that our team was able to act quickly and offer you alternative options during such a stressful time, we truly regret that the cabin you ended up choosing didn't meet your expectations. We're sorry to hear about the maintenance issues you've faced, such as the broken tiles in the master bath, the flimsy glass doors, and the vanities that need repairs. It isn't very pleasant to learn that these items weren't in the excellent condition we strive for. We genuinely appreciate you bringing them to our attention so we can ensure they are addressed for future guests. We also understand how frustrating it must have been that the projector system downstairs wasn't working properly, as it should enhance your experience, not detract from it. While we're glad to hear that our team was responsive to your needs and that you found the kitchen stocked with essentials, we truly appreciate your suggestion regarding additional items like salt and pepper. It's feedback like yours that allows us to improve continually. We will certainly consider your thoughts. Thank you once again for reaching out during your stay, as it gave us the chance to assist you. We regret that this cabin did not meet your expectations.
宿泊者限定の口コミ

10/10 (非常に良い)

rebecca f.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

A Bears View

My family rented this house for a long weekend getaway. The main goal was a view - and this really had a wonderful view. The road leading to the house - while a steep incline in spots - was paved - so not a problem getting up. The house was clean and aligned with the photos in the listing. There was plenty of space for all 8 of us. The location is wonderful - very close to downtown Gatlinburg as well as the mountains. Our goal was to spend more time away from crowds - and we were able to accomplish this by running to town in the morning and then spending our days hiking less popular trails and one day we spent on the Nantahala River (NC) - which was about a 90 minute drive - but well worth it in our opinion! Also very exciting were the bears we saw - EVERY DAY! There were at least 2 different bears that would visit but could have been more. They would just show up in the back yard or lay on the driveway - so exciting! Thank you for hosting a much needed vacation and very peaceful stay!
2020 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 7 月 27 日)
Thanks again for staying with us! And if you're ever interested in staying with us again, just let us know and we'll send you a 10% discount for any of our cabins! Best, Eric
宿泊者限定の口コミ

6/10 (普通)

Debbie Q.

良かった点 : チェックイン、ロケーション
気になった点 : 掲載情報の正確さ

Great size for large groups, but dated

Our stay included a group of 10 individuals. And the spacious size of the house fit our group well. We never felt like we were on top of each other. We knew from past reviews that the house/decor was dated, but there were some issues that made it seem like the property isn’t being taken care of. There were large water stains on the wall and carpet in the basement bedroom (took up one of the corner of the room) - we understand things happen, but fix it and make it look presentable. Ripped up/shredded carpet in multiple places. In one bathroom, the only mirror was a medicine cabinet on a hinge and it wouldn’t stay closed, so no one could have used it because it stayed all the way open; we had to buy something to fix it so our group could use it. A lot of the outlets in the house were so old, nothing would stay plugged into them. For those folks where bed size matters - this property is not displaying the correct bed sizes. The bedroom that has 2 beds in it - they are both full size beds…not queens! And one of the other bedrooms only has a queen. So, only 2 bedrooms have king sized beds. We had some issues with the WiFi. We were provided with the wrong WiFi network for the house from multiple sources (the paperwork at the house, the check-in email I received, and in a follow up message with the host). We never did get the correct one.
2025 年 7 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 9 月 24 日)
We are truly sorry to hear about the frustrations you faced during your stay, Debbie. It must have been incredibly disappointing to arrive and find visible water damage, ripped carpet, and a bathroom mirror that wasn’t usable. We understand how these issues can greatly affect your experience, and we sincerely regret that you had to deal with them. The confusion regarding the outlets and WiFi must have added to your inconvenience, especially when the information wasn’t consistent. Please know that we are taking steps to clarify the WiFi details, so this doesn’t happen again. While we did confirm the listing does accurately reflect the bed sizes, we understand that the lack of clarity created challenges for your group, and we will work to make those details more straightforward. We’re relieved to hear that the size of the home worked well for your group, but we recognize that this doesn’t make up for the other issues you encountered. Thank you for bringing these specific concerns to our attention; it means a lot to us as we strive to improve. We genuinely apologize for your experience and hope to do better in the future.
宿泊者限定の口コミ

4/10 (不満)

kathy w.

気になった点 : 清潔度、チェックイン、コミュニケーション

Chalet not what I paid for

This is my email to Erik concerning our chalet trip last weekend and he has yet to respond to me: Well it started out wrong. We arrived at the chalet at 4:05 and there was a red truck in the driveway with trash in the back and the lights were on in the house. I knocked on the door but no one would answer so I called ur office. The lady I spoke to said to use the door code and open the door. I did and there was music playing loud so I was afraid to walk in. I hollered and still no one would answer so my husband walked in and shouted several times yet no one would answer. The house was a wreck. The lady from ur office called the cleaning place and they said they thought check in was 5. The lady told me they would have it cleaned in an hour if I could wait. By this time I was very upset. We had just bought groceries and had other family coming. It was actually 4:50 before they finished cleaning. The lady from ur office would not offer another chalet. She did offer $60 for dinner but we had 8 people and that would not have paid our dinner. She also said she could take some off the cleaning. I was so aggravated by this time I thought that was just not enough! She said she would call me today and see what else she could do but I have not heard a thing from her. When we finally got in my husband went to make him some coffee and the coffee maker had old coffee grinds in it and wasn’t cleaned out. My daughter said there was hair and makeup on her pillow. We have 1 kitchen towel and between 3 families for 2 days we have 3 towels for each family which isn’t enough. We went to use the hot tub and one of the knobs blew off and water went everywhere. Also the jets were not working either I called ur office and the lady sent a guy last night at 9pm to temporarily fix it. The beds are hard, the living room furniture is very uncomfortable due to being so old, and just to let u know the upstairs screen door isn’t in good shape either and it was like that when we got there. I have taken some pictures of these things should u need them as proof. We are making the best of this situation with what time we have but we have stayed in 10 chalets now over several years and I have to say this one is the worst. It really needs an upgrade and for all the trouble we have experienced I believe we deserve a refund. If only someone would respond to me
2020 年 10 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 17 日)
We apologize for the issues you encountered during your recent stay at our chalet. Your feedback is important to us, and we are truly sorry for any inconvenience caused. We are committed to addressing these concerns and improving our services. We value your loyalty as a returning guest and appreciate your understanding. Thank you for bringing these matters to our attention. -Smoky Vistas
宿泊者限定の口コミ

10/10 (非常に良い)

A guest from Ft Mitchell, KY D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

A Bears View

Property was well kept, well stocked with dishes, pots and pans. Beds were very comfortable. Hot tub was usable but the jets didn't all work. Would definitely stay here again!
2023 年 5 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for your kind words about the amenities in the cabin. We're glad to hear that you enjoyed your stay and appreciate your intention to book again in the future. We loved hosting you, Deb and company! Best, Smoky Vistas
宿泊者限定の口コミ

6/10 (普通)

Sherri D.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location for adults and older children

I booked this property within 10 minutes after out original booking canceled us due to a burst pipe. I'll list out the pros and cons separately instead of rambling. Pros- 1. The view is great. It's basically at the top of the mountain. Those sunsets were gorgeous. 2. The check in process was easy. 3. We saw multiple bears as promised. Despite one causing damage to our vehicle, they were cute. My review does not reflect the actions of the wildlife. 4. The road will spit you out at the end of Gatlinburg or onto the Parkway so it was accessible to local attractions without being bothered by them. 5. Everyone in our party had their own space and the layout was nice. 6. The hot tub was clean. 7. The kitchen appliances were nice and new. 8. Every room had a box fan. Loved that! 9. The kitchen had plenty of items to use. Cons: 1. There were issues that also served as safety hazards. I'm in child protective services so it's my job to assess safety. My daughter is 2 and very mobile. The slats on the main level balcony were spaced out enough for her to slip through. There was no lock on the screen door so we were super vigilant in making sure she did not go on the balcony. It just caused added stress. There was a nail sticking out of the bottom edge of the paneling that my husband had to hammer back in. The upstairs shower was slippery and my daughter slipped and hit her head on the stone edge. She wasn't playing or anything, simply and cautiously stepping in. When we transitioned to the tub downstairs, the coating in the tub was peeling off into the water. There was a piece of broken glass in the floor that was discovered the evening of our arrival. 2. The basement smelled of cat urine after a few days. It had rained a lot so it got rather dank down there. The smell was pretty strong. 3. There was a pile of dog/cat hair on the side of one of the living room chairs. I have no issue with animals but it worried me about the cleanliness. 4. This is personal preference but the beds were too firm for me, my parents and my grandparents. My sons and husband had no complaints. 5. One of the toilets was not bolted down properly-the basement bathroom, I think. 6. The TV in the upstairs left bedroom had issues that ended up resolving but it took a lot of work. That's the bulk of it. The furniture and decor could've used some updating but that wasn't a concern. Everyone has different tastes. I enjoyed the location and the wildlife sightings
2022 年 5 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 17 日)
Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the stunning views, easy check-in process, and encounters with wildlife during your stay. It's wonderful to know that the layout, amenities, and appliances met your expectations. We deeply value your insights on areas that may need improvement and apologize for any inconvenience caused. We're grateful for your detailed feedback on safety concerns, and we'll certainly review and address them appropriately. Your feedback on cleanliness is also important, and we'll work diligently to ensure such issues are rectified. We understand that comfort preferences vary, and we appreciate your understanding. Your valuable feedback will aid us in enhancing future guest experiences. We're pleased you enjoyed the location and wildlife, and we hope you consider staying with us again for an even better experience. -Smoky Vistas
宿泊者限定の口コミ

6/10 (普通)

Sam D.

良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ

Way too expensive for what was offered. Read the full review

This property is wayyyyy overpriced for what it offers. We paid $3800 to stay for a week here and were really disappointed at how things turned out. Instead of having fun, we had to spend 3 days in the cabin while the maintenance folks tried to fix a number of issues (see details below). We weren't required to be there while they fixed it but we chose to stay as we had to ensure the issues were addressed (but not all issues were resolved). The customer service /property managers were very responsive and we got 20% refund when we complained, but we would have rather stayed some place else. The Good: 1. Very Scenic location 2. Lots of bears. We saw at least one everyday throughout our one week stay 3. Responsive property managers and customer service The Bad: 1. Biggest complaint was that the central AC on both top floor rooms wasn't working. There's a portable AC in one of the top floor rooms but the other one was just way too hot to spend in summer time. 2. The top floor rooms only has one queen bed and two full beds (as opposed to one King and Two queens listed in the Ad). Another review pointed this as well. This is just false advertising. 3. The shower in lower floor bathroom did not work. No water at all 4. Very slow water flow in the kitchen (to the point it was unusable). I had to send video with the open faucet to their maintenance team as they wouldn't believe it. 5. The cabin is very dated and the amenities aren't that great: (a) Porcelain in main level bathtub is chipping all over and blocking the drain. (b) The Carpet near the main level bedroom door is not attached to the floor (c) The BBQ charcoal grill has a completely rusted grate, rendering it unusable.
2021 年 8 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 17 日)
Thank you for sharing your thoughts. We're glad you enjoyed the scenic location, wildlife, and our responsive team. We're genuinely sorry for any inconveniences you experienced during your stay. Our aim is to provide a pleasant experience, and we appreciate your feedback. We have addressed the concerns you've raised to enhance the overall quality of our property. Your insights are valuable to us, and we hope you consider giving us another opportunity to provide a more enjoyable stay in the future. -Smoky Vistas
宿泊者限定の口コミ

6/10 (普通)

宿泊されたお客様

良かった点 : コミュニケーション、掲載情報の正確さ
気になった点 : 清潔度

Bears all around

Property is dated. Don’t understand why we are charged 289$ for cleaning, if the property is not clean. Once you get over the old house smell and explore the house it’s a good stay. We saw bears and Cubs twice. Drive to property from ski mountain rd is tricky with steep uphill at multiple spots, make sure tires are good on vehicle. I saw vehicles in front of me struggling. House number is only on one side so not easy to find the property, could be fixed easily by property management. There is not much area around the property, backyard is small and other houses are too close.
2021 年 8 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 17 日)
Thank you for sharing your experience. We're glad you had a good stay and were able to enjoy the wildlife. We appreciate your feedback about the property and the surrounding area. Our team is continually working to improve, and your insights are valuable in that process. We hope you consider staying with us again for an even better experience.
宿泊者限定の口コミ

2/10 (非常に不満)

John P.

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ

Neglected property with lapsed maintenance

Bedbugs found in lower & main level bedding - we left early. Air conditioning not working on upper level. Air return filters completely clogged with dust/dirt. Hot water not working in upper & lower level shower. Laundry room lights worked intermittently. Exposed wiring on air units in laundry area. Broken chair stuck back together. By far the worst vacation rental in 35yrs of travel.
2021 年 7 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 18 日)
We're truly sorry to hear about the challenges you faced during your stay. Your experience does not align with the quality we strive to provide our guests. We take this feedback seriously and are addressing the issues you've mentioned with our team to ensure that such situations are prevented in the future. We understand the impact this had on your vacation and want to extend our sincere apologies for the inconvenience. Please know that your comments are valuable to us and will be used to make necessary improvements. We hope you'll consider giving us another opportunity in the future to provide you with the exceptional experience you deserve. -Smoky Vistas
宿泊者限定の口コミ

8/10 (良い)

Lance D.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Enjoyable stay.

Views great. Rental very nice but dated. Cleanliness not the best.
2021 年 7 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 10 月 16 日)
I'm glad you enjoyed your stay with us Lance. Our cabins are really great, especially for family getaways. We'd love to have you back and stay with us again.
宿泊者限定の口コミ

6/10 (普通)

tonya w.

良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ

Gatlinburg was great, house was just ok.

The bed count listed is incorrect. There are 2 kings, 1 queen and 2 full beds. We picked this house because it's listed as having 3 kings. Overall cleanliness is mediocre, do not walk around barefoot on the carpets. Location and view are great, would be nice to have a warning about the drive up, very steep and curvy, no guard rails.
2021 年 6 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for your feedback. We apologize for any confusion regarding the bed count and any inconveniences you faced. We're glad you enjoyed the location and view. We'll certainly take your comments into consideration to improve our guests' experiences. We appreciate your understanding and hope you had a pleasant stay overall. -Smoky Vistas

オーナーについて

オーナー : Cabins For YOU

オーナーのプロフィール画像
All renters must agree to our terms and conditions as well as our house rules prior to booking.

For 1-4 bedroom properties, guests must be at least 18 years of age to book. For 5+ bedroom properties, guests must be at least 25 years of age to book.

Should a student organization be interested in booking the property, they must inform the host of their college club. Additionally, at least one guest staying at the property must be 25 years of age or older.

Community pool access is provided and managed through a third party. Host is not liable for amenity availability, maintenance, downtime, or pool closures under any circumstances.

言語 :

英語, スペイン語
弊社サービスについてご意見をお聞かせくださいご意見の送信

Vrbo アプリで手軽に旅へ

  • オーナーにメッセージを簡単に送信
  • 予約にアクセスして予約内容を共有・管理
  • バケーションレンタルの予約で OneKeyCash を獲得
ご利用デバイスのカメラで QR コードをスキャンしてアプリをダウンロード
QR コードをスキャンしてアプリをダウンロード