What a nightmare!! We had booked this condo almost a year before we went, It was supposed to be a wonderful and RELAXING holiday for a whole month! A celebration for our 35th wedding anniversary. Imagine our disgust and complete disappointment when we arrived close to midnight after a long day of a two separate flights, we opened the door to a PIG STY! Honestly it was horrible. (I have photos and videos for proof). There was NO way we could stay with the garbage, filth, unmade bed, dishes, food in the fridge, black hairs all over the toilet, it was really very, VERY gross. I am a Realtor and have been in the profession for 25 years, I know what is acceptable and this clearly was not even close.
I did get a hold of Janis and after sending her some photos for proof, her solution was to suggest we pull out the couch and sleep there. REALLY? We couldn't even use the bathroom as it was disgusting! So off we went to find a Hotel which if you do not know the area, there really are not any! We finally did arrive at one at 2:30 am and after paying a couple hundred dollars for a few hours sleep (I have the receipt) we finally got to bed.
Janis promised the Housekeeper would be done by noon the next day. So now with our next day ruined by waiting for the housekeepers to finish (It was early afternoon) we drove around with our luggage and groceries from Costco for quite a few hours. We did arrive back to a clean condo and it did then look similar to the photos posted, (except the housekeeper took most of the towels and we were left with TWO towels for a week before they were returned) Another feature Janis neglects to mention is the horrible smell in the condo, I haven't yet figured where it was coming from and what exactly it is. Also for your enjoyment, there is a yappy small dog in the condo upstairs who loves to bark each time you step out onto the lanai. Not exactly the relaxing vacation!!
Over the next few days we had frustration after frustration, no internet code for our iPad/phones, then the fridge breaks down with a fridge FULL of food, the solution offered by the owner was not satisfactory at all.
After getting to know the locals I guess our experience is NOT the first experience like this for this condo. I love the beach and the people, We would come back to the cabanas but NOT to this one, I am not sure how this unit has a 5 star rating!