This is a very nice property on a beautiful lake. We did contact the owner in advance with a question and we never received a response. On our 1st day there, we requested a maintenance person to repair the ice maker/water dispenser in the refrigerator. They received our request but no one ever responded. My guess is that they never hooked up a water line to the refrigerator in the kitchen. There is a shared dumpster on the neighbor's driveway that we were not told about. Unfortunately, if the wind is blowing from the wrong direction, it makes sitting out on the deck or screened in porch almost impossible. I believe someone put fish guts in the dumpster and the smell was horrendous. There are a lot of steep steps to get down to the dock. There is no room to put kayaks or pull toys on shore unless you drag them up the steps every time. There is electricity at the dock, even though we were told that there wasn't. Overall, this is a great house and it was very clean. It was well stocked with everything that we needed. For a house this size, an extra refrigerator would be a great addition. The kids enjoyed the lower level family room. The fishing was not very good, but it was kind of a stormy week. There is no place to clean fish which is inconvenient. The check-in book recommends that guests clean their fish on the tailgate of a truck! This is an annual trip that we do every year, and I would say that this property is charging a lot of money compared to others