Property manager and cleaning lady were there when we checked in (4:00 p.m.) and were there until 6:00 p.m.. TV not working and property manager ordered a new cable box. It took 1 week before TV was working. Condo was pretty dirty. Carpet filthy, needs cleaning. Rest of flooring dirty. Needs to be washed. Couch needs to be replaced, falling apart. Bathtub not very clean. Sliding door lock broken, didn't feel very safe. There were no instructions from manager regarding TV channels, where pool was located, garbage, etc. Had to figure it all out on our own. We stayed 3 weeks and didn't find the pool until after first week after taking a walk around parking lot, again since no instructions from property manager. We've stayed at several condos in Florida over the years and I have to say this is the worst experience we've ever had.