Deer Ridge E207 | Epic Views, Resort Amenities

Thank you for sharing such positive feedback about your stay and experience at the condo. It is wonderful to hear you enjoyed the views, the balcony, and the overall process. We are sorry about the paint peeling off the shower wall and will look into this issue. Your comments about communication and the easy check-in and check-out are truly appreciated.

Thank you for sharing your feedback. We sincerely apologize that your stay fell short of expectations, as this is not the experience we strive to provide at Jackson Mountain Rentals. We regret the inconvenience caused by the bathroom shower, the missing sliding door blind, and the bedroom remote and remote control issues. Some concerns were reported to our 24/7 Guest Services Team and shared with our local Operations Team. While our records do not reflect a report regarding the sliding door blind during your stay, we understand how this impacted your comfort and rest. We also apologize for the frustration caused by the expectation that maintenance would be sent, which did not occur as anticipated. We are pleased to share that the issues have since been resolved, and compensation was provided to address the inconvenience. Your feedback has been shared with our Operations Team for review and follow-up. We value your input and hope to have the opportunity to host you again in the future.