Entire charming 3B1B apartment in Federal Hill

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the location, but we’re truly sorry the rest of your stay did not meet expectations. We always aim to provide a comfortable and positive experience for every guest. Since your stay, we have already addressed the items you mentioned: • Listing accuracy – We updated the listing to clearly note the staircase as soon as it was brought to our attention. Thank you for alerting us. • Maintenance – Our team has repaired the items you reported and completed a full walkthrough to prevent future issues. • Comfort – We’ve added additional soft seating and replaced a few pieces of furniture to improve the overall experience. • Entrance area – While the alley belongs to the surrounding businesses, we’ve coordinated with them to ensure the area is cleaned more frequently. We sincerely apologize again for the inconveniences you experienced. Guest comfort is extremely important to us, and we appreciate you helping us improve. If you decide to stay with us again, we would be happy to offer you a discounted rate and a smoother experience. Thank you for your honest feedback