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Thank you so much for the wonderful ratings — for both your home and our team at Homeowner's Collection! We are so glad your stay in Seaside was a great one and that we could be a part of it. It is always our goal to provide our guests with an exceptional vacation experience from start to finish, and your positive review means so much to us. We hope to welcome you back to Seaside very soon!

Thank you so much for taking the time to write this positive review of your Seaside rental and the Homeowner’s Collection team. We are delighted that you enjoyed your stay, and we look forward to welcoming you back on your next visit to Seaside!

Good afternoon; first, we would like to apologize for the delay in responding to your review - we are just now receiving several VRBO reviews from the spring of 2022! But we do want to thank you so much for taking the time to write this positive review of Waterstar and the Homeowner's Collection. We are so pleased you enjoyed your stay and hope to welcome you back on your next visit to Seaside!

Thank you so much for taking the time to write this positive review of Waterstar. We are so pleased you enjoyed your stay and we hope to welcome you back on your next visit to Seaside.

Hello Michele, we are so happy to hear, all was enjoyed in Waterstar Cottage and Homeowners Collections thanks you for the positive review. We hope fun memories were made and hope to welcome you back to our beautiful Emerald Coast again. Take care.

Thank you so much for taking the time to write this positive review of Waterstar and the Homeowner’s Collection team. We are so pleased you enjoyed your stay, and we hope to welcome you back on your next visit to Seaside!

Thank you for taking the time to provide this review and for staying with Homeowner's Collection. We hope to welcome you back to Seaside and Waterstar very soon!

Thank you for taking the time to provide this review and for your kind comments on Waterstar! We hope to welcome you back to Seaside again very soon.

Thank you so much for taking the time to write this positive review of Waterstar and the Homeowner’s Collection team. We are so pleased you enjoyed your stay, and we hope to welcome you back on your next visit to Seaside!

Thank you so much for taking the time to write this positive review of Waterstar and the Homeowner's Collection team. We are so pleased you enjoyed your stay, and we hope to welcome you back on your next visit to Seaside!

Thank you so much for taking the time to write this positive review for Waterstar and the Homeowner's Collection team. We are so pleased you enjoyed your stay and we hope to welcome you back on your next visit to Seaside!

Thank you so much for taking the time to write this positive review of Waterstar and the Homeowner's Collection team. We are so pleased you enjoyed your stay and we hope to welcome you back on your next visit to Seaside!

Thank you so much for taking the time to write this positive review of Waterstar and the Homeowner's Collection team. We are so pleased you enjoyed your stay and we hope to welcome you back on your next visit to Seaside!

Thank you so much for taking the time to write this positive review of Waterstar and the Homeowner’s Collection team. We always appreciate feedback and will absolutely pass yours on to our owners and operations team to remedy these issues. We are so pleased you enjoyed your stay, and we hope to welcome you back on your next visit to Seaside!

Thank you so much for taking the time to write this positive review of Waterstar and the Homeowner’s Collection team. We always appreciate feedback and will absolutely pass yours on to our owners and operations team. We are so pleased you enjoyed your stay, and we hope to welcome you back on your next visit to Seaside!

Thank you so much for taking the time to write this positive review of Waterstar and the Homeowner's Collection team. We are so pleased you enjoyed your stay and we hope to welcome you back on your next visit to Seaside!

Dear Amanda, Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your input, as it helps us identify areas where we can improve. We are delighted to hear that you found our space and beds comfortable; however, we deeply regret that your experience was marred by cleanliness issues. Your comments regarding the cleanliness of the floors and bathrooms are concerning to us, and we sincerely apologize for falling short of our cleanliness standards. This is not the level of service we aim to provide, and your feedback has been shared with our housekeeping team for immediate attention. We are committed to addressing these issues promptly to ensure that future guests do not encounter similar inconveniences. Regarding the stains on the carpet and the oversight of a dirty washcloth left in the shower from a previous stay, we are truly sorry for these oversights. We hold ourselves to higher standards, and such oversights are not acceptable. Our team will be conducting a thorough inspection of our cleaning processes to prevent such occurrences in the future. Your comfort and satisfaction are our top priorities, and we hope you will consider giving us another opportunity to provide you with a more enjoyable and immaculate stay. We are here to ensure that your next visit meets and exceeds your expectations. Once again, we apologize for any inconvenience you experienced during your stay, and we appreciate your feedback as it allows us to make necessary improvements.

Thank you for taking the time to provide this review. I will follow up with the Quality Manager relative to the floors and also check in with my team on what happened with parking. Waterstar has two designated spots. Thankfully, I don't hear guests say they don't feel we were helpful very often, but please be assured I will get to the bottom of this situation. I hope to welcome you and your family back to Seaside again very soon.

Thank you for taking the time to provide this review. I'm very sorry that you were disrupted by the noise in Town Center. We are working diligently to address this as a community. I'm also very sorry that your dryer had to be repaired during your stay. I will absolutely contact our housekeeping department about the issue with the carpet tiles. A member of our management team will be in touch off line to review.

Thank you for taking the time to provide this review, your kind comments on Waterstar, and your constructive suggestions for improvement! I will definitely follow up with our operations team relative to the lights, toilet tissue, and their failure to double back on the carpet. The digital keyboards for the fans and lights should have been covered on your greet. Thank you again and if we hope to welcome you back to Waterstar and Seaside again should your Watercolor home not be available.

Thank you for taking the time to provide this review. We appreciate the genuine feedback and kind works on our team. The light bulbs should have been addressed before you arrived and we will absolutely follow up on all the other issues you note. We hope we have the chance to welcome you and your family back to Seaside again very soon.

Thank you for taking the time to provide this review and for your kind comments on Waterstar. I'm sorry that your beach experience was not as relaxed as you would have thought it would be. There is an area where guests who don't book chairs can take their own gear, if they are renting in the commercial area of town, but is is separated from those who are renting the professional equipment. I will share your feedback with Cabana Man. We hope to welcome you and your family back to Seaside very soon.

Thank you for taking the time to provide this review and for your kind comments on Waterstar and your overall experience. Our Director of Operations will be touching base off line to further discuss the situation with the leak. I do apologize for the inconvenience.

Thank you for your feedback Andrew. We are certainly pleased to see that you enjoyed WaterStar. We are addressing the kitchen items and the washer/dryer noise level you have brought to our attention and we thank you for doing so. I wanted to briefly touch on the bathroom pocket door. Unfortunately a repair was unable to be made during your stay as it required some drywall removal and 3 days to complete. My sincere apologies for the inconvenience this caused you & your family. The washer & dryer has since been replaced. We do hope you will consider staying with us again.

Thank you for taking the time to provide this review. I'm sorry that you did not feel that Waterstar was adequately prepared for your stay and appreciate your constructive feedback on things we can add to make it more convenient for guests. We will look into each of the things you suggest. We hope to welcome you back to Seaside again very soon.