There was a issue with the bed frame, the cook ware was greasy, the Teflon was separating from the pan, the balcony was covered in spider webs, dead bugs ,bird feces keeping us from utilizing it. The response from the Host was routine, ( this is not up to our standards, your complaints are under review, the person left in charge failed to correct the situation )! I did receive a refund for the cleaning fee, and 1/2 days stay which was lacking , and to there commitment to cleanliness, and then excuse after excuse as to why they can’t refund a greater amount!