サンタクルス地区の真新しい2ベッドルームアパート。 マテオスガゴII

Dear Corrine, we truly appreciate your kind words and are delighted to know that you enjoyed your experience. It would be a pleasure to welcome you back in the future for another memorable stay. Quality Department

Dear Sarah, It was a pleasure to assist you during your stay. Thank you for your positive comment! We are glad to hear that you enjoyed your stay in Seville. Hope to welcome you back in near future. Best regards

Dear Marianna, thank you very much for your kind review. We are delighted to hear that you enjoyed the apartment, its brightness, comfort, and excellent location near the Cathedral and the vibrant local streets. We also appreciate your feedback regarding the front door and the locks. Please be assured that we will address this issue to ensure smoother and easier access for our future guests. We hope to have the pleasure of welcoming you again on your next visit to Seville.

Dear Janet, Thanks for your review! It's very important for us to know it and your opinion helps us to improve as hosts! About the water temperature, we have checked in several ocasions to find the problem, but the temperature was fine and worked correctly. Perhaps, it was a punctual failed for any external problem. Thanks you very much and we hope that you stay with us your next time!

Dear Joelle, Thank you very much for your kind review. We are delighted that the apartment met your expectations and that you enjoyed its excellent location. We would be pleased to welcome you back in the future. Best regards, Quality Department

Dear Ivana. We are very surprised with your comment. We have never been told that the apartment is dark. Are you sure you mean our apartment Mateos Gago II in Seville? Is it possible that you are confused with any other apartment you have been staying in? Since as far as we know, you have had a great stay in our apartment. Best regards.

Caro Carlo. Grazie per aver condiviso con noi i tuoi pensieri sul nostro appartamento. Siamo felici di sapere che ti è piaciuto e ti sei sentito a tuo agio. In Genteel-Home lavoriamo molto duramente per assicurarci che ogni ospite si senta come a casa mentre sta con noi, e siamo lieti di sapere che quella è stata la tua esperienza. I migliori saluti.

Dear Ninfa, First of all we would like to thank you for taking the time to leave us your comment. Your words about the bed left us very confused. After your departure we checked all the beds in the apartment and we didn´t find any imperfections or problems with any of the beds, everything was fine. Maybe there was a misunderstanding... or you expected something different? We always try to be very specific with the descriptions of our apartments. We understand that you have enjoyed the location of the apartment and your stay. Hope to welcome you back in near future again.

Merci beaucoup pour vos commentaires positifs. Nous sommes heureux d'entendre que vous avez apprécié votre séjour et que notre équipe l'a fait bienvenue. J'espère vous accueillir à nouveau bientôt.

Dear Kirk, Thank you very much for such a positive comment about our apartment. Glad to hear you enjoyed your stay and took advantage of the location of the apartment. Our staff always try to meet our guests expectations and create positive experiences in Seville. Thank you for appreciating our efforts. Hope to welcome back again in ver near future.

Merci beaucoup de votre avis, il a été un plaisir pour nous et nous serons heureux de vous accueillir à nouveau.

Merci beaucoup de votre commentaire. On espère que vous puissiez nous visiter prochainement. Cordialement, Genteel-Home

Dear Daphne, thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased that we were able to make your stay a memorable success. It makes all our hard work and effort worthwhile and my sincere thank you on your kind words. We hope we will have the pleasure of greeting you again.Genteel Home

Dear Mr Jimmi, I would like to thank you for your fantastic review regarding your stay with us. I will communicate personally your positive feedback to all our staff. I hope to welcome you soon. Warm regards.Genteel Home.