居心地の良いログキャビンスタイルの高級コンドミニアム！ 屋内プール！

Thank you so much for taking the time to share your experience, and I'm genuinely glad you found the space beautiful and appreciated the communication! However, I want to sincerely apologize for the issues that fell short of the experience you deserved — especially for the price you paid. The sliding glass door has since been repaired and is no longer an issue for future guests. I completely understand how frustrating it must have been to feel uncertain about using your own balcony — that should have been addressed long before your stay, and I'm sorry it wasn't. Regarding the pool temperature, I was not aware the heater was malfunctioning during your visit. Had I known, I would have had it addressed immediately. I've since contacted building maintenance and have been assured it is now fully operational. The sticky residue on the end table is unacceptable, and I've already spoken with the cleaning crew to make sure that level of attention to detail is a standard expectation going forward — not an exception. Your feedback is truly valuable, and I take it to heart. Every guest deserves to arrive to a space where everything works as it should. I hope you'll consider giving us another chance in the future — I'd love for your next stay to reflect the experience this place is truly capable of providing.

We're so glad you enjoyed your stay with us! We hope you come back soon ~ we offer a 10% discount to all returning guests! :-)