DIRTY! Crumbs in kitchen, a whole cookie under tv chest (easily seen), food bits/smears on furniture/walls/lampshade/throw pillow/carpet, black hand print smudges on master bath door/all switch plates, mildew, dirty/sticky slip covers on furniture, thick dust on areas not touched frequently... Checked in at 4, dropped bags & left for Pier Park, returning just in time for bed, so I didnât notice filth until next day. By 9 am, our feet were black from walking on floor. No mop-just broom w/o dustpan & vacuum. Immediately went to buy cleaning supplies - didnât want my kids touching anything & didnât feel I could trust housekeeping to clean. I sent my family out to have fun & spent 2 hours cleaning & covering the couch/chair with the spare sheets. A quick vacuuming left a 4x4x3â dirt pile. I called housekeeping to mop. I have pics.
Furniture is shabby/dated, many lightbulbs out/missing, cable not programmed/no channel guide. WiFi terrible.
Splash property poorly maintained/dirty-trash & same spill (vomit?) in hall 4 days. Elevators take forever - thankfully we were on the third floor, so we were able to take the stairs.
THAT SAID, PANAMA CITY BEACHES ARE BEAUTIFUL! There is so much to do, if you donât want to sit on the beach. We used to live in the area & wanted to go back to help after Hurricane Michael. The Panama City side (east of the Hathaway Bridge) was hit hard. Speaking with people we know, the service industry is struggling due to lack of affordable housing (many apartment complexes were catastrophically damaged/condemned after Michael & rents have skyrocketed) - workers literally have no where to live, so theyâve had to leave the area - so sad! As a result, customer service is not at its best in restaurants & such. REGARDLESS, WE WILL CONTINUE TO VISIT THE AREA! We will most likely not rent a property managed by Panhandle Getaways again. We will not return to Splash. I could only recommended it (with a warning about maintenance/cleaning) to families with very young children. Their water play areas are super convenient, but designed for young children - my six year old still loved it, my nine year old was over it.
