We booked this property with high expectations through Marriott Homes & Villas, but what we walked into was nothing short of appalling. After a long drive, we arrived to find the home infested with live and dead roaches, stained and smelly linens, long black hairs in the beds, and a disgusting carpet that looked like it hadn’t been cleaned in months. The overall condition of the property was filthy and completely unfit for occupancy.We did not sleep in the beds or use the bathrooms due to the unsanitary state. The towels smelled of mildew and cigarette smoke, and we only remained overnight because it was too late and unsafe to return home. We left first thing the next morning.Despite reaching out immediately, the property manager and owner were uncooperative, deflecting responsibility and offering pest control and late night cleaners but no meaningful resolution. We are now fighting for a refund, including the cleaning fee—which is outrageous, considering the home was clearly never cleaned to begin with.This was not only a ruined vacation, but a serious failure in hospitality and basic hygiene. We expected better, especially from a property listed under the Marriott name.Avoid this property at all costs.