受賞歴のある休日の村、WiFi、駐車場、庭園のアンカーダウンコテージ

Thanks for the review. Sounds like you and the children had a lovely time with us

Thanks so much for your review. And the new sofas are coming soon too!

Sounds like you had a perfect stay. See you again soon?

Thanks for your glowing recommendation for Anchor Down. So glad you enjoyed your stay.

Glad to hear Anchor Down is one of the best on The Bay and hope to see you again!

It's lovely to see how much you enjoyed Anchor Down. It was bad timing that the TV signal was down but luckily it was resolved quickly and you had access to apps in the meantime. Hope you enjoy your next stay with FBD

So glad to hear you enjoyed your stay at Anchor Down and that you'll be back!

So glad you enjoyed your stay at Anchor Down. Thanks for your 5 star review too :-)

Thanks for your feedback and the private feedback about it being spotlessly clean - we've sorted the cupboards as the glasses had been moved around as they should just be in one cupboard! See you again for stay number 3

Thanks for the lovely 5 star review. It means such a lot

Wow thanks for your 5 star review and recommendation! We really couldn't ask for more!

Thanks for your 5 star "excellent" review. From 1st October, by law, all holiday rental properties have to have thumbturn locks, although we do understand that this does pose other safety issues for some of our guests.

Thanks for your feedback. I will look to get some grippers for the rugs. As mentioned in all the info, the rubbish is all sorted by our contractors off-site - there is a separate glass bin, but everything else should go into the main bin for proper sorting.

Thanks for the 5 star review, we will certainly pass your feedback on to the resort to buy a couple of new football nets!

Thanks for recommending Anchor Down, but I'm sad to see your disappointment with the Resort as a whole - us owners do all we can to bring issues to the attention of the resort management and with a new General Manager now in post we are hopeful for some positive change in the near future.

I am sorry to hear about your experience and better systems have been put in place as a result. Please note that we need a few hours to allow for cleaning, maintenance and other jobs - our cleaners sometimes service more than one property a day across the local area so we need to build in time to travel to each job and the order may change each time too. This is industry standard for self-catering properties and at The Bay. At quieter times we can offer early arrival and late departures.

Thanks for taking time to review. I've looked into some of your comments: Google maps does highlight the coffee shop as "permanently closed". We do explain in the info that the path to the beach is steep. There are some leaflets left by guests and all our restaurant tips are in the info sent to you and in our app - after covid we had to remove all paper copies of things! Oven gloves are provided by our cleaning team so will depend on their stock. We do leave silicon gloves/grippers too. As we aim to keep prices down for our guests, we just provide the basics for your arrival and advise guests of this - pods can be purchased in the local Tescos. The flies took us by surprise - we did leave fly spray but maybe it has been taken. Sorry about the cot not fitting in bedroom 2 - we have a new clothes storage unit and didn't realise it no longer fits. I will update the description online now.