Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I was disappointed that the apartment didn't seem to be maintained as well as it has been in the past, and I'm guessing that may be because the owners in Canada have not been able to get down to use it during the pandemic. The upholstery on both sofas was so dirty that I took time to sponge-clean it and remove some of the stains so I would feel comfortable sitting on it. It also looked as though the carpet needed a thorough cleaning. Although I don't like to use air conditioning, I was forced to turn that system on a few times during my stay to dehumidify the apartment when the moisture level got so high that the tile floors became wet and slippery. When on, the air conditioner was very noisy; I suspect it needs some maintenance. During my stay, I requested maintenance twice, once to repair the refrigerator, where pools of water were forming on the top shelf and a second time to install a pull chain on the fan in the smaller bedroom so that fan could be turned off. (The fan was on when I arrived, and it was only much later that I discovered there was no way to turn it off.) In both instances, the repairs were done quickly and well. The apartment had not been cleaned when I arrived at check-in time, but Sanibel Holiday apologized for the resulting inconvenience by giving me a $50 gift certificate to Jerry's, which was very nice and more than compensated for the hour lost in waiting for the cleaners to leave. The apartment is not in an ideal location within the Loggerhead complex because it is near the pool and an adjacent area where groups congregate in the evening. The noise coming from those areas can be extremely annoying at times. (There seems to be no effort by the condo association to regulate that noise until after 10 p.m.) Heretofore, it has always been the clean, well-appointed, and well-maintained quality of this apartment that has influenced my decision to return to it despite the noise. I hope to find those qualities restored when I return next year