Where are the beach towels that are supposed to be in the unit? One of the beach chairs is broken and the other two are very tired, maybe some new ones. Please provide enough soap for the quests stay, we were there for 11 days with one small bar of soap. We had to ask the hotel staff for another small bar. Most of all since you knew months ahead of our stay, that there would be no air conditioning, you should have provided us with a real air conditioner not a humidifier unit. There's no other way to describe a fan that blows air across a wet screen. We spoke with other guests in our tower, and they were provided with real portable air conditioners. We also saw a delivery person bringing one in on a cart. For the price we paid, we were not the only guests that thought the rooms should have been discounted for the inconvenience. It took five years to save up for our dream anniversary vacation.