We loved our stay at this unit. The grounds are amazing. It’s a stunning property with amazing amenities in a great location. We loved being able to walk right out to the boardwalk for our morning run, hanging out at one of the many pools while being served by the duke’s staff and the close proximity to grocery stores and numerous other restaurants. The ocean view is also very pleasant to look out to from the lanai. We were so sad to leave and can’t wait to return. Thank you for having us!
Ramsey K.
2025 年 3 月に 5 泊滞在
10/10 (非常に良い)
Dayna P.
2024 年 10 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful property
Beautiful property and great room! Everything we need in the kitchen. Nice view from the lanai.
Dayna P.
2024 年 9 月に 9 泊滞在
10/10 (非常に良い)
Keith W.
2023 年 11 月 25 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Very well kept Condo
Nice appliances and overall very clean.
Keith W.
2023 年 11 月に 8 泊滞在
8/10 (良い)
Carol P.、Highlands Ranch CO
2023 年 4 月 21 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Maui Fun
The property was very nice, well kept and stocked. The location was great with great amenities. But oddly, we had access to pools and hot tubs but not to the towels in the closets at the pools. Our key card worked for everything else but the towel closets. I was told we couldn't use them. When I tried to get it resolved through property manager, we had some communications but then they stopped responding. There were also two times during the night when the alarms went off in the building and there was never any explanation given; just announcements that things were okay that sounded like a recording. Everything else was great and we loved Maui!
Carol P.
2023 年 2 月に 6 泊滞在
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10/10 (非常に良い)
David P.
2022 年 11 月 6 日
Great vacation!
This unit is well located within Honua Kai. It was clean, well equipped and Vacasa respond well to any issues.
David P.
8/10 (良い)
Madison W.
2022 年 9 月 24 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Great Stay
Overall we had a great experience. The resort had everything we needed and we really enjoyed the pool and dukes restaurant. The location was perfect and it was easy to get around. The room was nice and what we were expecting, we just ran into a couple issues with the networks on the tv not working. Luckily we didn’t spend much time in the room.
Madison W.
2022 年 9 月に 6 泊滞在
10/10 (非常に良い)
Jeremy J.
2022 年 8 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great resort
Nice unit, could use a deep cleaning but over all it was good. Has boogie boards in the room which is nice. Had a few maintenance issues that were fix right away with a quick text.
Jeremy J.
2022 年 8 月に 10 泊滞在
2/10 (非常に不満)
Rob L.
2022 年 8 月 12 日
良かった点 : ロケーション
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Worst experience of all time
Booking thru vacasa/vrbo at the honua kai was the worst mistake ever. Communication was and is the worst I've even experienced. The local manager at tue maui office was the most patronizing flippant person I've ever dealt with that worked in the serive industry. Although they did finally reimburse me partially for the lack of proper info that led to my kids sleeping with no blankets, I've still yet to hear back from them regarding items left in the room which they will actually charge you just to look for the items. I've reached out multiple times via text, email, and still no response.
Rob L.
2022 年 7 月に 3 泊滞在
8/10 (良い)
Jacob F.
2022 年 5 月 2 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Honua Kai Konea Tower Stay
Overall a nice and economical place to stay. Room was as advertised and more comfortable than most of the bigger name resorts. Certainly more of a family/kids place. Pools & hot tubs were fine. Service provided pool side by Duke's. Would stay again
Jacob F.
2022 年 4 月に 7 泊滞在
6/10 (普通)
Kelli B.
2022 年 3 月 17 日
良かった点 : 清潔度、チェックイン、掲載情報の正確さ
気になった点 : コミュニケーション
Solid but nothing spectacular
Unit was overall was "adequate". I can't call it excellent or spectacular but it gets the job done.
Pros:
- Pots and pans that don't stick (shocking for a rental)
- Quiet overall (don't hear your neighbors)
- Stays pretty cool (considering how hot it was) as the unit faces north
Cons:
- Far from elevator
- View is mostly of a turnaround and parking lot. It gets noisy with garbage trucks for adjacent hotel and various cars coming and going.
- Bed is on the very soft side
- The unit is carpeted in the living area/bedroom which definitely feels salty and not clean
- A very very uncomfortable and horribly worn-out sofa bed
The property is family-oriented and kids everywhere. There are signs that clearly say you can't save chairs at the pool but apparently vacationers forget how to read. If you want a chair, you have to be out early because by 10am you won't find a single spot available.
This unit is rented out by another property management group that I found were less than accommodating. We requested a slightly later checkout which then declined sighting a 6-hour covid window required between guests (haven't experienced this anywhere else with the pandemic) and when we asked for a crib or bassinet rental, they said we had to ask the hotel....and the hotel said this is something Vacasa handles. Plus, I had to email them a couple times to get a response so it was a bit of a frustrating experience.
Kelli B.
2022 年 3 月に 5 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 12 月 2 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション
Great weather
Weather was great. It is a big complex with a lot of kids. Condo was clean. Bell desk guys were great.
宿泊されたお客様
2021 年 11 月に 10 泊滞在
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6/10 (普通)
Jack E.
2021 年 11 月 3 日
Nice Condo but bad service
Partial ocean view was very nice. Very comfortable.
Jack E.
2021 年 10 月に 7 泊滞在
4/10 (不満)
Lisa M.
2021 年 10 月 22 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Room needs some love.
The bathroom and kitchen are beautiful. Only complaint on the kitchen is that there was only 1 pot to cook with and no lid to fit on it. Other than that, it is fully stocked. It does have beach chairs, umbrella, boogie boards and a pack and play in the closet. This room needs to be updated with new carpet, a deep cleaning or replacement of the couch and bar stools and some other detail items. There is mold on the ceiling indicating a leak, the lamp shades are all gross and the curtains are dirty. Some mols on the bedroom curtains. When we got to the room there was a very storm chemical cleaner smell... but that wore off after about a day and you can smell a musty/ light smokers smell in the unit. My husband was not happy about that part! Oh and you need to slam the washer to make it close properly to start. And don't expect a deep cleaning....Just a light wash.
I had read a previous review (after I had already booked) and I tried reaching out many times to get a status update on the cleanliness of the room weeks before my trip. I never received any contact back with information, only that they were waiting to hear from the local management. This was disappointing.
Over all the Honua Kai property is beautiful....but don't expect to play any music at the pool. Not allowed. This unit just needs to be updated and cleaned to a much higher standard for the price.
Lisa M.
2021 年 10 月に 4 泊滞在
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10/10 (非常に良い)
Charles A.
2021 年 8 月 26 日
446
Every think was great , fully equiped except only one beach chair, but not a problem for us. Would book same unit again
Charles A.
2021 年 8 月に 7 泊滞在
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8/10 (良い)
Jim M.
2021 年 8 月 7 日
Great homey condo, pool area over crowded and hardly any chairs.
Nice room.
Jim M.
10/10 (非常に良い)
Deborah E.
2021 年 7 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great stay
Great stay, clean, easy access to beach and pools. Only problems we had was with the room safe and washing machine. The face front fell off the safe, not able to use and the washing machine did not work.
Deborah E.
2021 年 7 月に 6 泊滞在
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10/10 (非常に良い)
Jackie W.
2021 年 6 月 20 日
Great place!
It’s a home away from home. I’d go back!
Jackie W.
2021 年 6 月に 6 泊滞在
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6/10 (普通)
Gretchen G.
2021 年 5 月 30 日
Incredible view
Honua Kai is undoubtedly one of the nicest places to stay on the island! Booking through this company was a great customer experience and the price and location of the room was amazing! Rated lower for unit in need of several maintenance updates, didn’t reflect the same standard as rest of the property.
Gretchen G.
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6/10 (普通)
grace o.
2021 年 5 月 17 日
Eh
We like Honua Kai resort but didn't love this unit. We checked in around 8pm after doing road to Hana so my kids were tired. Pulled out the sofa bed and there were crumbs all over the fitted sheet! One of the drawers of the TV stand had an underwear in it. Tried to wash the fitted sheet but the washer did not start. At that point, felt like the room was overlooked and not thoroughly cleaned so I had to sanitize the whole place. I left a message at night and in the morning. Got a call back and someone came out to check the washer and the door was just not closing properly thus why it wouldn't start. They ended up cleaning the room again while we were gone. But the underwear was still in the drawer after I told them it was there. Hopefully the next people don't find that surprise!
So I would say the customer service is good. However, for how expensive it is per night, Vacasa really needs to update this unit!
- Couch is HEAVILY soiled. It smells! Did not want to even sit on it! The couch mattress is flat. The pull-out bed is rusted.
- The decor including the table lamps in the living room, the coffee table is just dingy and worn out!
- The refrigerator is old but functional
- The washer/dryer is old but functional
- No smart TV's
- Carpet needs a good clean, better yet, replaced.
I don't think I would consider staying in this unit again until that's updated. Maybe we'll try another unit next time.
grace o.
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10/10 (非常に良い)
Rachael B.
2021 年 5 月 5 日
Amazing in everyway
We have stayed here twice and it is so nice and easy to stay.. have everything you need and then some we will definitely be back.!
Rachael B.
2021 年 4 月に 7 泊滞在
10/10 (非常に良い)
Jerome R.
2021 年 4 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Amazing Vacation
It was simply the best. You need to do it.
Jerome R.
2021 年 4 月に 8 泊滞在
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10/10 (非常に良い)
Danielle F.
2021 年 3 月 17 日
Beautiful Resort
This condo was beautiful and well equipped. We had a view of the ocean from our lanai. This was our second time to stay at this resort! Would definitely recommend it.
Danielle F.
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10/10 (非常に良い)
Annie D.
2021 年 3 月 1 日
Wonderful resort, great room
We absolutely loved the Honua Kai resort. The room has a nice view of the ocean, we were able to see whales nearly every morning from the lanai. The room is well stocked with kitchen items and beach stuff. The location is great, easy to get to pools and parking garage. We will absolutely stay here again!
Annie D.
2021 年 2 月に 9 泊滞在
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10/10 (非常に良い)
Waynette K.
2020 年 7 月 7 日
Love the wristbands, Wonderful Condo and Location
Wristbands!!! To have absolute access to the property (including parking garage, public area doors and our condo) was amazing. Did not have to worry about key cards getting misplaced!
Although only 2 of the 6 pools were opened for guests agir shortened hours and none of the shops/restaurants were open and available, we enjoyed the rare quietness of the Resort. Enjoyed the use of the BBQ grills, close proximity of the grocery store. The sunsets were amazing behind the islands of Lānaʻi and Molokai.
Jim, our host was hospitable and answered queries quickly. Even went above and beyond to bring us new wristbands when ours expired after allowing us to enjoy the property a little longer past the normal check out time.
We would definitely return to this property and recommend it to all.
Waynette K.
2020 年 7 月に 3 泊滞在
10/10 (非常に良い)
Candi O.
2020 年 3 月 6 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
Perfect for our needs
This property is a gem and will recommend or stay again in the future. The kitchen within the unit lacked several basic supplies (bowls, dull knives) yet we made due.