Hidden Gem 4 Bedroom Home in Hatteras

Hi Brad, thank you for your review! We are happy to hear that you were satisfied with the home. Thank you for sharing your feed back. We would be happy to submit this to the owner for consideration. We hope to host you again in the future!

We’re so happy the spacious layout and beachfront setting made your stay enjoyable, and we appreciate your note about our quick response. It was a pleasure hosting you.

Thank you so much for your review, Ken, we are happy to hear you enjoyed your stay, and hope to host you again

Hi Barbara, Thank you so much for your kind review! We're glad to hear you found the property to be a great value and appreciated its cleanliness and upkeep. While it may have some classic charm, we’re always working to keep it comfortable and well-maintained for our guests. We’d love to welcome you back anytime! -KEES Vacations

Hi John, thank you for your review! We are glad you enjoyed your stay with us. We do apologize for the inconvenience and have brought this to the correct department's attention. We hope to host you again in the future!

Hello Jacqueline, We're glad to hear that you enjoyed your stay with us. We look forward to hosting you and your family again in the near future.

Hi Glen! We are glad to hear that you enjoyed your stay!

Hello Emily, Thank you for your review. We're thrilled to hear that cleanliness, comfort, and relaxation were all met during your stay. Your satisfaction is our top priority, and we can't wait to welcome you back for another wonderful experience. Thank you, KEES Vacations

Hi Sandra, thank you for your review! We are glad that the home fit your needs. We are glad that you enjoyed the places around you. We do apologize about the sand. We hope to host you again in the future!

Thank you for your review, Amy, we are happy you enjoyed your vacation, and hope to host you in the future.

Hi Robert, thank you for your review! We are happy to hear that you enjoyed your stay with us. We are glad to know that you also enjoyed the views from the home as well as the places in the area. We hope to host you again in the future!

Hello Hillary, Thank you for sharing your feedback regarding your recent stay with us. We're delighted to hear that you enjoyed the prime location of our property. We appreciate your candid comments about the condition of the house. Thank you once again for choosing our property. We hope to welcome you back in the future.

Hello Matt, We're glad that you enjoyed your stay with us. We look forward to hosting you again in the near future.

Hi Hal! We are happy to hear that you guys enjoyed your stay with us. We hope to host you again in the future.

Tracy, thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay at Hidden Gem and appreciated the cleanliness, spacious comfort, and unbeatable location. Thank you also for the helpful note about supplies—while we provide a starter set of essentials, we always recommend guests bring additional items for longer stays. We truly appreciate you choosing Hidden Gem and look forward to welcoming you back for another relaxing beach getaway!

Hello Patti, thank you for your positive feedback and suggestions! We're glad you enjoyed the cleanliness, comfort, and well-stocked kitchen. We'll certainly take your feedback into consideration for adding a high-seated chair on the deck and an umbrella for the upper deck to enhance your experience further. We hope to welcome you back soon!

Kyle, thank you for your feedback! We're thrilled you enjoyed the beautiful location and the cleanliness of the house. We’ve taken note of the missing kitchen supplies and have since ensured they’re stocked for future guests. We hope to welcome you back soon!

Hi Helga! We are happy to hear that you enjoyed the location and views at this property. We do apologize for the issues you had during your stay. We have now placed a blow dryer in the home that is located in the top level master bedroom for guest to use and have gotten someone out to check the bathtub doors as well. We hope to host you again in the future next time you come to the Outer Banks.

Thank you for taking the time to provide feedback. Whether good or bad, we listen to our guests and take the information provided back to our team for improvement. I'm so glad you enjoyed the location! We look forward to your next visit!

Thank you for your review, Rhonda, we are happy to hear you enjoyed your stay with KEES and we hope to host you in the future.

Thank you for your Janis, we do want to apologize about the issues you experienced during your stay, we are happy you did enjoy some of your stay with your family but wish we could have made it a better one and hope you give us a chance in the future to host you again.

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. This is certainly not the standard of quality or service we strive to provide, and we understand how disappointing this must have been for you. We take your concerns very seriously, particularly those regarding cleanliness, maintenance, and communication. Your comments have been escalated to our operations team for immediate review, and we are addressing the specific items you mentioned, including the mold, dry rot, lighting, and other maintenance concerns. Additionally, we are reinforcing our internal processes to ensure timely responses and follow-ups with all guests. Your experience does not reflect our commitment to guest satisfaction, and we deeply regret that we fell short during your stay. If you are open to further discussion, please contact our Guest Services team, as we would value the opportunity to make things right. Thank you again for your honest feedback—it helps us improve for all future guests.

Hi Janelle, Thank you for your feedback. Our listing aims to provide an accurate representation of the property, including its coastal setting and natural terrain. We advise guests—especially those with larger vehicles—to review the details and take standard precautions when arriving. The wire mentioned is part of the landscape lighting and will be reviewed to ensure safety. We’ve also scheduled an extra inspection of the beach rinse-off station to check electrical grounding. While we stock kitchen essentials, some items like oven mitts may occasionally go missing—please reach out during your stay so we can help. We appreciate your input and strive to ensure a comfortable experience for all guests. -KEES Vacations

Thank you for the review! We are glad you enjoyed your stay with us and we hope to welcome you back soon!

Pamela, thank you for the review. We are pleased to hear that you enjoyed your stay with us. We do hope to host you again in the future.