ダンラップ湖畔のウォーターフロントの家 - 利用可能な最高の水!!

Thank you for the kind words! Glad to have you as guests and make so many lasting memories

Thank you for taking time to post a review and the kind words. It truly makes me happy hearing about people enjoying the house with family and friends. Especially children making memories they will carry with them forever.

Thank you so much for your kind words and taking the time to post a review. I am so glad you all had such a good time and made lasting memories. Its makes me very happy when others can enjoy the lakehouse as much as I do. Thanks, Daryl

Thank you so much for the kind words and taking time to post a review. I am glad you all had a great time and made great memories. I was glad I was able to help you out when your other plans fell thru. Looking forward to having yall come back!!

I am very sorry your visit was not ideal for you. While I know I can not please everyone I take alot of pride in everyone enjoying the house and that every other guest has enjoyed their stay. Between every guest there is a cleaning service that comes in and cleans. But one unhappy guest is too many so below I will address your concerns The carpet did need cleaning - a previous guest had got the carpet dirty and with the 4 hour window between guest I was not able to get it cleaned. I am sorry for that. The carpet is steam cleaned monthly and is normally clean. It has been cleaned again since. I appreciate when guests let me know when something breaks or needs special attention because often I do not see the house between guest. Per my conversation on the phone during the stay and my review of the house after the stay I feel the review was being extreme. The outdoor tables are wiped/sprayed down between guest and since they are outside and do naturally get dirty I provide picnic table covers for the guest. There is not a chair that does not have the back attached. There is only one chair outside that is supposed to have padding and it is on it. There is one lawn chair that has an arm rest that is missing so another chair was added but I did leave that chair at the house for the guests in case they still want to use the extra reclining lawn chair. There are over 30 places to sit outside. The cleaning crew knocks down any spider webs and dead flies outside and I have insecticides sprayed to help prevent this but it is outside at the lake and sometimes they will be there. The windows are cleaned between guests. Again I am very sorry you were not pleased and even though it is a 2000 sq ft house on the lake that rents out, so sometimes it will not be "perfect", I still stand behind the house, cleaning crew & all the previous guest enjoyment. Thank you

The guest wanted to cancel prior to checking in but VRBO policies did not allow to cancel the day prior to checking in with a full refund. After that the guest was frustrated and became difficult to work with. Almost every other guest loves the yard and the lake. The guest did stop up a toilet but we have not charged them to unclog it. There was an unfortunate leak during a major storm that we quickly got a roofing company to repair. We try to make sure every guest is satisfied but very quickly we realized this was going to be a difficult situation. We feel a 1 star review is retaliation because they could not get a full refund.