4/10 DÄligt
Ilana M.
31 okt. 2025
The house is spacious with an amazing view and beach access.The low rating is due to 2 issues. The first is we were called 45 mins ahead of check-in that we had to sign an agreement in order to get the codes to the house. Normally, I wouldn't feel comfortable signing a separate agreement without having time to review, but we had family waiting there for the codes to check in and at this point, we didn't have another option. The second is that the main reason we chose this house is for the oceanfront hot tub. When we arrived for our 2-night stay, the hot tub was at 66 degrees and we had to reach out to the mgmt company, who then informed us that the hot tub wasnât working earlier and an electrician had to fix it. Given how long it takes a hot tub to heat up, we knew it wouldnât be available for our first night. The next day, the hot tub was completely broken and we learned it wouldnât be repaired for our stay. This is an expensive rental, and we requested a partial refund that reflected the value of the hot tub. Instead we were offered a comical refund (which was never paid to us) and their solution was to use another hot tub in the area-not feasible for our large group, mostly over 70 and a 3-year old, to travel to use another hot tub then travel back soaking wet in the middle of a hail and rain storm.We understand these things happen, but we should have been given a heads up that we would be arriving to the house with a broken amenity and offered a solution up front.
Ilana M.
Bodde hÀr 2 nÀtter i oktober 2025




































