Stuga·Privat värd

"SACRED MOUNTAIN CABIN" - ELEGANT, PET FRIENDLY, 3 KING SENGAR & GORGEOUS SCENERY

Fotogalleri för "SACRED MOUNTAIN CABIN" - ELEGANT, PET FRIENDLY, 3 KING SENGAR & GORGEOUS SCENERY

Ett trädäck med ett takförsett sittområde, en grill och utsikt över det omgivande landskapet.
Property video
En mysig stuga med en öppen spis, lädersoffor och en matplats.
En stuga byggd av timmer med en träbänk, ett matbord, en öppen spis och en matta av fällskinn.
En timmerstuga med en skorsten av sten, en träveranda och en grund av sten.

Recensioner

10 av 10, Gästfavorit
Topp 10 % av recensionerna i detta område

Höjdpunkter

  • Naturupplevelser
    Gästerna älskar utomhusområdena på plats.
  • Redo för spelare
    Ett av de få boendena med en spelkonsol för gästerna.
  • I händelsernas centrum
    Boendet har ett uppskattat centralt läge, bara ett stenkast från sevärdheter, restauranger och underhållning.

Populära bekvämligheter

  • Balkong eller uteplats
  • Massage på spa
  • Bubbelpool på plats
  • Skidliftprivilegier
  • Pool
  • Hundar tillåtna

Utforska området

Se på karta
Gatlinburg, TN
  • Place, Rocky Top Sports World
    ‪19 min till fots‬
  • Place, Morning Mist Village
    ‪2 min med bil‬
  • Place, Chapel in the Glen
    ‪2 min med bil‬

Rum och sängar

3 sovrum (sovplats för 11)

Sovrum 1

1 kingsize-säng

Sovrum 2

1 kingsize-säng

Sovrum 3

1 kingsize-säng och 1 futon (dubbel)

3 badrum

Badrum 1

Badkar eller dusch · Toalett

Badrum 2

Toalett · Endast dusch

Badrum 3

Toalett · Endast dusch

Ytterligare utrymmen

Däck eller uteplats
Terrass eller lanai
Kök
Pentry
Balkong
Lekplats utomhus
Matplats

Lägg till datum för priser

Liknande boenden

Om området

Gatlinburg

Denna stuga ligger centralt och nära en temapark i Gatlinburg. Dolly Parton's Stampede Dinner Attraction och Titanic Museum tillhör de kulturella höjdpunkterna, och bland områdets populära turistattraktioner hittar du Anakeesta och Ripley's Aquarium of the Smokies. Har du barn med dig på resan? Då får du inte missa Gatlinburg SkyPark och Gatlinburg Space Needle. Prova på snowboardåkning och skidåkning i området, och missa inte att testa kälkåkning och snöskoteråkning.
Karta
Gatlinburg, TN

I närheten

  • Rocky Top Sports World - 19 min till fots - 1.7 km
  • Traffic Light #3A - 1 min med bil - 1.3 km
  • Morning Mist Village - 2 min med bil - 1.1 km
  • A Jan Peitso Art - 2 min med bil - 1.3 km
  • Chapel in the Glen - 2 min med bil - 1.4 km

Ta sig runt

  • Alcoa - Knoxville Airport (TYS) - 73 min med bil

Restauranger

  • ‪McDonald's - ‬16 min till fots
  • ‪Cliff Top Bar & Grill - ‬9 min med bil
  • ‪Kephart cafe - ‬9 min med bil
  • ‪Little House of Pancakes - ‬5 min med bil
  • ‪Flapjack's Pancake Cabin - ‬7 min med bil

Vanliga frågor och svar

Finns det pool på "SACRED MOUNTAIN CABIN" - ELEGANT, PET FRIENDLY, 3 KING SENGAR & GORGEOUS SCENERY?

Ja, boendet har pool.

Är "SACRED MOUNTAIN CABIN" - ELEGANT, PET FRIENDLY, 3 KING SENGAR & GORGEOUS SCENERY husdjursvänligt?

Ja, detta boende tillåter hundar (högst 2 per rum). Vissa begränsningar kan gälla, så kontakta boendet för mer information.

Hur mycket kostar det att parkera vid "SACRED MOUNTAIN CABIN" - ELEGANT, PET FRIENDLY, 3 KING SENGAR & GORGEOUS SCENERY?

Parkering är tillgänglig på boendet.

Vilka är incheckningstiderna för "SACRED MOUNTAIN CABIN" - ELEGANT, PET FRIENDLY, 3 KING SENGAR & GORGEOUS SCENERY?

Incheckning börjar 16.00.

Vilken utcheckningstid gäller för "SACRED MOUNTAIN CABIN" - ELEGANT, PET FRIENDLY, 3 KING SENGAR & GORGEOUS SCENERY?

Utcheckning sker senast klockan 10.00.

Var ligger "SACRED MOUNTAIN CABIN" - ELEGANT, PET FRIENDLY, 3 KING SENGAR & GORGEOUS SCENERY?

Denna familjevänliga stuga i bergen i Gatlinburg ligger mindre än 5 km från Rocky Top Sports World och Chapel at Honeymoon Hills. Anakeesta och Ripley's Aquarium of the Smokies ligger också mindre än en mil härifrån.

Recensioner

10

Enastående

Recensioner visas i kronologisk ordning och har, om inget annat anges, genomgått en gransknings- och verifieringsprocess.
Läs merÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 263 av 280 recensioner
8 - Bra i betyg. 13 av 280 recensioner
6 - Okej i betyg. 2 av 280 recensioner
4 - Dåligt i betyg. 1 av 280 recensioner
2 - Väldigt dåligt i betyg. 1 av 280 recensioner

9,8/10

Renlighet

10/10

Incheckning

10/10

Kommunikation

9,8/10

Läge

10/10

Annonsens riktighet

Recensioner

Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Had a great time enjoying the cabin and the area around the Tennessee Smoky Mountains.
Bodde här 7 nätter i september 2026
Svar från VrboOwner 26 sep. 2026
Thank you so much for staying with us! We’re delighted to hear you had a great time enjoying the cabin and everything the beautiful Tennessee Smoky Mountains have to offer. It was a pleasure hosting you, and we hope to welcome you back for another memorable stay in the mountains! The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
We thoroughly enjoyed our stay. Everything was as advertised, extremely comprehensive complete cabin. Happen to run into the owner when we arrived and he was very friendly and helpful with any questions we had. We very much appreciate the pet-friendly aspect, we love traveling with our very well-behaved golden retriever.
Bodde här 5 nätter i september 2026
Svar från VrboOwner 11 okt. 2026
Thank you for your wonderful review! It was a pleasure meeting you when you arrived, and I’m so glad the cabin had everything you needed for an enjoyable stay. We know pets are part of the family, so it’s always a joy to welcome guests and their four-legged companions. We’d love to welcome you and your golden retriever back for another mountain getaway! Warm regards, The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Sacred Mountain was a beautiful house. Having 3 bedrooms with king beds and full bathrooms was ideal. The views are beautiful and the decor was so quaint and cozy. It was extremely clean and orderly. I would definitely rent Sacred Mountain again
Bodde här 7 nätter i oktober 2026
Svar från Management 15 okt. 2026
Thank you for your wonderful review! We’re delighted that Sacred Mountain’s three king bedrooms and private bathrooms were such a comfortable fit for your stay. It’s lovely to hear that you enjoyed the beautiful views and cozy décor, and we especially appreciate your kind words about the cabin’s cleanliness. We would love to welcome you back for another relaxing getaway in the Smokies! Warm regards, The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
The property was beautiful and clean.
Bodde här 7 nätter i augusti 2026
Svar från VrboOwner 19 aug. 2026
“Thank you so much for your kind review! We’re delighted to hear that you found the property beautiful and clean. Cleanliness and providing a comfortable, welcoming stay for our guests are very important to us. We truly appreciate you choosing our property and hope to have the pleasure of welcoming you back again in the future. Thank you again, The Neglia’s”
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Great location with great activities for the gods. We enjoyed our stay near Gatlinburg and the Smokey Mountains. Seeing bears in the morning was an added bonus.
Bodde här 4 nätter i juni 2026
Svar från VrboOwner 13 juli 2026
Hello traveler Thank you so much for your wonderful review! We're so glad you enjoyed the cabin's location and had the opportunity to experience everything Gatlinburg and the Great Smoky Mountains have to offer. Seeing bears from a safe distance is always a memorable part of a Smoky Mountain vacation, and we're happy you were able to enjoy that special experience. It was a pleasure hosting you, and we hope to welcome you back for another stay in the future! The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
The house was exactly as described and perfect for our family trip!! We had the best time!
Bodde här 5 nätter i maj 2026
Svar från VrboOwner 9 juli 2026
Thank you so much for your wonderful review! We're thrilled to hear the cabin was exactly as described and provided the perfect setting for your family getaway. Knowing you had such a great time means the world to us. We truly appreciate you choosing to stay with us and look forward to welcoming your family back for another memorable visit!
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Very clean.
Bodde här 6 nätter i juni 2026
Svar från VrboOwner 19 juni 2026
Thank you for your review! We're delighted to hear that you found the cabin very clean. Cleanliness is one of our top priorities, and we're glad it helped make your stay enjoyable. We appreciate your feedback and hope to welcome you back again soon! The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Perfect house, perfect location.
Bodde här 4 nätter i mars 2026
Svar från VrboOwner 10 apr. 2026
Hello Eric. Thank you for the 5 star review. We are glad to know your home away from home was perfect for you and your family. Your communication with me was top notch and appreciated. Please never hesitate to come and visit us again. We would extend a courtesy to your next visit. Thank you again The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
We had an amazing stay at Sacred Mountain. The cabin was beautiful, comfortable, and perfectly located to enjoy both the Great Smoky Mountains and everything nearby. The hosts were incredibly responsive and made the entire experience seamless. We loved having so many great activities and places to explore, and it was always a pleasure coming back to the cabin to relax. Highly recommend and would absolutely stay again!
Bodde här 5 nätter i april 2026
Svar från VrboOwner 20 apr. 2026
Thank you so much for your kind words! We’re thrilled to hear you had such an amazing stay at Sacred Mountain. It means a lot to know you found the cabin beautiful and comfortable, and that the location made it easy to enjoy both the Smoky Mountains and everything nearby. We truly appreciate you mentioning our responsiveness—we always want our guests to have a smooth and relaxing experience from start to finish. It’s wonderful to hear that you enjoyed exploring the area and that the cabin felt like a great place to come back and unwind. Thank you again for your recommendation. We’d love to host you again anytime! The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Loved this place would total do it again
Bodde här 4 nätter i november 2025
Svar från VrboOwner 10 dec. 2025
Thank you for the lovely five star review.
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
The host was awesome!! The cabin is beautiful! Definitely a great place to stay!
Bodde här 3 nätter i januari 2026
Svar från VrboOwner 12 jan. 2026
Hello Kari and Company. You and your traveling party were a privilege and honor for us to host your quick mini vacation. We were so happy to hear that you enjoyed our beautiful home. And enjoying all of the fun filled amenities that we offer. Always know you always have a place to come to here in the great Smoky Mountains Thank you again for your cooperation The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
It was well organuzed. I really appreciate the labeling of items, etx. I even called to check on us and welcome us. Overall great stay!!
Bodde här 3 nätter i mars 2026
Svar från VrboOwner 1 apr. 2026
Hello Shelia thank you so much for your lovely 5 star review. We are glad to hear that everything was at your fingertips for your convenience and guests. Communication is also very important tool and always having an open door policy for travelers to any of our properties. Thank you again The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
What a beautiful cabin! Gated decks add an element of security, especially for any furry four legged family members who may be traveling with you, They wouldn’t stop the bears but seem to deter them some as they prefer strolling up on the neighboring cabin’s decks that have no barrier. Speaking of bears we saw them most days from the comfort of the deck. Charles is a phenomenal host! He will take care of you and is a pleasure to work with. The location is great. Just far enough away from the craziness of downtown Gatlinburg but close to everything. This home is the real deal.
Bodde här 7 nätter i maj 2026
Svar från VrboOwner 31 maj 2026
Thank you so much for your wonderful review! We're thrilled that you enjoyed the cabin, the gated decks, and the incredible bear sightings from the comfort of the porch. It's always exciting when our guests get to experience the beauty and wildlife of the Smoky Mountains up close. We truly appreciate your kind words about our location and are glad you found it to be the perfect balance between peaceful mountain relaxation and convenient access to all that Gatlinburg has to offer. Thank you as well for your generous comments about Charles. Providing a great guest experience is always our goal, and it means a lot to know that it made a difference during your stay. We sincerely appreciate your recommendation and would love to welcome you back for another Smoky Mountain getaway! Thank you The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Stayed 5 nights Very clean , comfortable, it had everything we needed enjoyed the scenery, sitting on the decks and enjoyed the hot tub we saw one bear
Bodde här 5 nätter i september 2025
Svar från VrboOwner 8 okt. 2025
Hello Sherri We are so happy to hear that you found our home very clean, comfortable, and all of the amenities that were available throughout your stay. The scenery that you viewed sitting out on the deck and enjoying the hot tub is just breathtaking for All to enjoy the scenery. Thank you so much. Hope you can consider us again for a revisit and enjoy The View At Gatlinburg once again. The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
We had a wonderful stay at the Sacred Mountain Cabin. The description of the cabin was accurate and everything was in good working order. We enjoyed the privacy of having bedrooms on different levels and the flexible sleeping options. We brought our two small dogs and appreciated the gates on all decks and porches. There was parking for three mid-size cars, but if the other cabins are all full, it can be tight getting turned around. It was very close to a Food City grocery store and Gatlinburg trolley stops. Since we were from this region of Tennessee and only stayed for the weekend, we didn't get out into the National Park or downtown Gatlinburg (we had a few people that had mobility concerns), However, we enjoyed the frequent visits of black bears (a large adult bear maybe a female and a least one juvenile) so make sure to follow all bear related warnings. Our dogs are well mannered and never barked at the bears but we had to make sure that we had two people taking the dogs out for potty breaks to keep a look out. We would love to visit again!
Bodde här 2 nätter i augusti 2026
Svar från VrboOwner 11 aug. 2026
Thank you so much for taking the time to share such a thoughtful and detailed review of your stay at Sacred Mountain Cabin! We’re delighted that you enjoyed the cabin, especially the privacy of the bedrooms on different levels, the flexible sleeping arrangements, and the gated decks and porches for your two four-legged family members. It sounds like the local black bears provided some memorable Smoky Mountain entertainment during your weekend! We truly appreciate you emphasizing the importance of following bear-safety guidelines and being especially watchful when taking pets outside. We’re also glad you found the cabin conveniently located near Food City and the Gatlinburg trolley stops. Most importantly, we’re happy that Sacred Mountain Cabin provided a comfortable place for everyone to relax and enjoy time together. It was a pleasure having you, your family, and your two well-mannered pups as our guests. We would absolutely love to welcome you back for another Smoky Mountain getaway! Warmest regards, The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
We arrived at Sacred Cabin on Easter and were surprised to see a fun Easter themed welcome package including cupcakes to make! Such a fun way to start our trip! The cabin was super clean and all the essentials were provided and well organized. The views of the mountains were breathtaking and the nice thing about the setting was that, even though there were several cabins the porch and deck felt very private and secluded. We will definitely be back!!
Bodde här 5 nätter i april 2026
Svar från VrboOwner 11 apr. 2026
“Thank you so much for your wonderful review! We’re thrilled you enjoyed your Easter stay at Sacred Cabin—it's great to hear the welcome package and cupcake activity helped make your arrival extra special. We take a lot of pride in cleanliness, organization, and creating a comfortable, memorable experience, so your kind words truly mean a lot. We're especially glad you were able to relax and take in those breathtaking mountain views while still enjoying the privacy of the deck. We look forward to welcoming you back again soon!” Thank you again The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Comfortable stay in beautiful cabin and smoky mountains! Great location for all attractions, National Park, downtown Gaitlenburg, and nearby Pigeon Forge.
Bodde här 6 nätter i juli 2025
Svar från VrboOwner 13 juli 2025
Thank you Deborah for the lovely 5🌟review. We are extremely happy to hear that Sacred Mountain cabin was a great hit for your vacation here in the Smoky Mountains. Please consider us when you come to visit us again. The Neglia’s
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Everything was perfect! Cabin was pristine. Plenty of activities for our family to enjoy at the cabin when we weren’t out exploring the area. Easy access to everything we needed. Nicely stocked kitchen. Comfortable beds with plenty of room in the bedrooms. Charlie was a great host and was so easy to work with. He made sure our stay was perfect -and it was!
Bodde här 4 nätter i mars 2026
Svar från VrboOwner 23 mars 2026
Thank you Sheri for the LOVELY 5 star review. We take cleanliness VERY SERIOUS for all of our guests, (travelers) to see and realize we care for our property for all to enjoy. Enjoying board games and the cocktail video game table is a way to pass the time when weather is not cooperative and is a favorite among our guests. The Serta Pedic firm mattresses throughout the premise with a memory foam topper is another key to a comfortable nights sleep and rest for our guests. Our goal as a host is to always make our travelers have the enjoyment the time spent is always having that feeling (home away from home). Thank you again. The Neglias
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great stay!

Very good location and great house!
Bodde här 5 nätter i mars 2024
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Great location. The cabin was ready for relaxing with so many extras that normally are not waiting for you. It was extremely cozy and felt at home immediately. The owner was fantastic with communication and made everything enjoyable. Appreciate the great experience.
Bodde här 3 nätter i januari 2026
Svar från VrboOwner 21 jan. 2026
Thank you for the Lovely and Kind 5 Star review. We are glad to know that your stay was relaxing and cozy. We are glad to hear that you enjoyed all of the fun amenities and ALL the EXTRA'S. Convienence and our hospitality backround experience has made all the efforts pay off to all the travelers that visit and vacation to our properties. We are glad you had a GREAT experience. Thank you again and visit us again. The Neglia's
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great place

This was a really nice place to stay and the owners were more than helpful.
Bodde här 7 nätter i januari 2021
Svar från VrboOwner 2 feb. 2021
Philip, it was our pleasure to host you and your family at Sacred Mountain cabin. We appreciate your kind 5* review of the cabin and look forward to your next stay with us in the future. Blessings, Cheryl and Charlie
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great cabin!

Everything was as described, we really enjoyed the cabin.
Bodde här 2 nätter i maj 2024
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Excellent Stay

Excellent stay! Property owner was very responsive and kind. We would def stay here again!
Bodde här 5 nätter i december 2024
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Well appointed, beautiful cabin 5 minutes from Galtinburg city proper. Everything you need to stay in and cook or grill, or close to go out for meals. Excellent cookware, knives, and plenty of plates, cups, coffee mugs, etc., everything that you will need. The beds are comfortable, bathrooms are clean with basics (towels, shampoo/conditioner/body wash) provided if needed. I liked the diary provided for guests to add their experience. There was clearly many happy visits by previous guests. I came from Indiana with my 91 YO mother and stepfather and were met at the cabin by my brother and sister-in-law from Savanah for a family reunion. It was a perfect location, (both cabin and Gatlinburg) to get together. We were visited each morning by black bears walking down our street. That was a highlight for us. The cabin provides many games, and there are TVs in each bedroom as well. There is a very nice hot tub. I have very happy memories of our time at the cabin. It made our reunion better because there were no issues to deal with during the week. I will definitely stay there again if I return to Gatlinburg.
Bodde här 5 nätter i juli 2026
Svar från VrboOwner 22 juli 2026
Thank you so much for your wonderful review! We are truly honored that you chose our cabin as the gathering place for your family reunion. It means a great deal to know that the cabin helped create such special memories with your mother, stepfather, brother, and sister-in-law. We're delighted you found the cabin well-equipped, comfortable, and stocked with everything you needed to enjoy meals together and relax during your stay. It's also great to hear that the guest journal, hot tub, games, and the daily visits from the neighborhood black bears added to your experience—those Smoky Mountain moments are certainly unforgettable! Our goal is to provide a clean, comfortable, and worry-free stay so our guests can focus on enjoying their time together, and we're so pleased we could be a part of your family's reunion. Thank you again for your kind words. We would be honored to welcome you back anytime you're in the Gatlinburg area!
Verifierad recension

8/10 Bra

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
There is one bedroom on the main floor with about 4 steps to get inside with a walk in shower. While not fully accessible, someone with a little mobility could use. The cabin was well maintained except 1 light over the lowest level shower. I really liked the wooden gates on every porch entrance to detour wildlife as there were bear and coyote daily seen on street. There were not many details left for guess work. The couple of downsides: you don’t get the door code until day of even if the email says you will get via separate email once paid. Knowing that I paid well in advance and not able to get response, it created unnecessary anxiety. Also, the upper level was so hot the first night (80) and didn’t cool off so we couldn’t sleep upstairs. Then, air was then freezing on the main and lower level to get the upstairs where it would cool off. The owner was able to do the thermostats from his phone so he was able to reduce the lower levels with the phone call about the upper split unit not working. Overall, I would definitely stay again. It is convenient to get there and right off east parkway. There were some steep hills so winter could be tricky.
Bodde här 3 nätter i september 2026
Svar från VrboOwner 7 sep. 2026
Hello Sarah, Thank you for sharing your feedback. I’d like to clarify a few items regarding the cabin and your stay. There are two entrances to the cabin. The main-floor entrance has only three steps from the parking area, while the ground-floor entrance has just one step into the cabin. Of the 3 full baths two have walk-in showers with easy step-in access, while the third has a traditional tub-and-shower combination. We’re also glad you appreciated the wooden safety gates located throughout all three decks. We have found these to be especially helpful for families traveling with children or pets. Regarding the door code, we intentionally send access codes approximately 2–3 days prior to check-in. This helps ensure that important arrival information, particularly the door code, does not become lost among earlier reservation emails and property information. Your final payment was made well in advance, on July 7, but the door code is purposely provided closer to arrival. The information you referenced appears to have been generated by VRBO’s artificial-intelligence system and, unfortunately, is not accurate. I appreciate you bringing this to my attention so that I can notify VRBO that this information does not coincide with our rental agreement, property description, or communication templates. We also apologize for the one lightbulb that was out in the bathroom. Had this been mentioned during our phone conversation, I would have gladly had Housekeeping or Maintenance stop by to replace it. That bathroom is equipped with five lightbulbs, and we certainly would have addressed the issue promptly. Regarding the temperature, the inspection department may have adjusted the thermostat setting prior to your arrival. When you called, I was happy to walk you through the thermostat so you would not have to troubleshoot it yourself. At that time, the cabin temperature was 66°F with the thermostat set at 68°F. Lastly, I’d also like to clarify winter access to the property. Our resort and HOA privately own and maintain the roads. During winter weather, we have our own snowplow, as well as salting and sanding equipment, to help keep the resort roads maintained and accessible. Thank you again for bringing these matters to our attention. We always appreciate guest feedback and the opportunity to clarify information about our property and the services we provide. Warm regards, The Neglia’s
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