Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I can not recommend this place. Whoever built this place did not put in enough parking at the top. I guess owners get to park in the parking at the top but renters have to either walk down the mountain or take a shuttle. This is bad in rain/ice/snow conditions and 20 or 30 degree weather. Forget carring ski gear, groceries or luggage. Unfortunately we went presidents day weekend (busiest day for skiing in the country, DONT GO THIS WEEKEND!!) We sat in line at the guardhouse for 30 minutes waiting to unload our luggage. There are only FIVE (5) spots for loading/unloading. If the place was amazing it might make up for this but the place is not amazing. I checked in at the bottom of the mountain at RRR and gave them my driver's license (they made a copy). There was an extremely unfriendly gentleman at the desk at the top of the mountain who stopped me and asked me for my drivers license again. The condo was not clean and not well maintained. There were not enough pillows and blankets for 6 people even though the rental is listed for 6 people. If I can attache photos I have pictures of stains on the wall in dining area, a pillow case that is covered in something disgusting, cheap uncomfortable pillow, filth under the kitchen sink, dirty baking sheets, damages that are partially repaired near the microwave. The latch to the master bedroom was broken and the owners closet had TWO (2) signs 1. "Dear Guest, Please be advised that this is the Owner's Closet containing personal property. Please DO NOT DISTURB. If broken into, your Security Deposit will be processed and the matter pursued. Enjoy your stay and Thank You! Sugar Mountain Lodging, Inc" The second below this read, "Homeowners locked closet. Breaking into will result in Criminal charges." The closet was unlocked and open when we arrived.