The check-in/check-out process was easy. The owner communicated well and was responsive to messages before check-in but, didn’t respond to my message when we decided to check-out 3 days early. We received no refund on our 3 day early checkout. We didn’t receive the complimentary snack/water basket at check-in as shown in the property listing although it was offered to us 3 days later via message. The overall unit felt dirty. The furniture, mirrors and windows were dirty. The rugs by the doors are very small and not a logical size for wiping off your shoes considering there is sand/rock/dirt right outside the kitchen door when you come in. The lighting in the unit was very poor/dim. The outlets were in odd places. The windows were old, roll out crank windows and only one crank on one window worked so you had to remove it to open/close the other windows. There was one window that we had to close from the outside while one person was inside to work the crank. No a/c in the unit so you need the windows to function. All of the main windows opened into the interior public courtyard which is lit up brightly at night, all night long, and those lights stream directly and brightly into this unit. The light penetrates the sides/tops/bottoms of the blackout curtain panels because they’re too small for the windows. The other window faces the parking lot so there are no nice views from any window in this unit coupled with a severe lack of privacy from the courtyard windows.