We booked the property Friday night, to stay Saturday night. I sent a message to the owner to confirm the dogs were ok. He confirmed having 2 dogs were no problem. We also asked if we could purchase Sunday night, and the owner promptly advised it was booked. We drove all the way from Tampa to the home and got there about 40min ahead of schedule. The house is in the country so there are not a lot of bathrooms nearby. We messaged the owner to ask if we could check in early since we really needed to use the restroom and the home appeared to be empty. We received no response. Check-in time came and passed and we still didn’t have the access information. As we waited we had to keep a close eye out for our family as there was sharp objects like tools and building materials laying everywhere. We finally called VRBO after waiting forever. VRBO couldn’t reach the owner either. I don’t know if I can ever use this service again after what happened to us. The owner finally sent some unintelligible response and seemed to be either drunk or bad with technology. Since we didn’t get to stay, I’m still working on getting a refund. There was no problem taking my money. We ended up having to drive over 6 hours in one day having to drive all the way back home. Also had ants and ticks all over the property, just totally unkempt. We’ve stayed at plenty of shabby cute cabins, this was more like “the hills have eyes”.