Beach Pad on The Strand Steps to the Pier

Thank you for your feedback. When you initially contacted me regarding the heater, I explained how to turn off the pilot light. I did not hear from you again afterward, so I was under the impression the issue had been resolved. Had you let me know it was still an issue, I would have been happy to send someone over to take a look. We close the windows between guest stays, which is why they were closed when you arrived. I also want to clarify a few things regarding the listing. The listing describes property as a 1920 beach bungalow and the listing photos accurately reflect the home, including the original-style kitchen and bathroom. We make every effort to show the property exactly as it is so guests know what to expect before booking. The bed in the one-bedroom is a queen-size bed, not a full, and the listing states that the additional king-size sleeping option is a king air mattress. The listing does not advertise a standard king bed. We understand that the character of a 1920 beach bungalow may not be for everyone, but the age, style, amenities, and sleeping arrangements are all disclosed in the listing and accurately represented in the photos. I’m sorry the property didn’t meet your expectations, and I appreciate you sharing your feedback.