2/10 Väldigt dåligt
Beth F.
16 april 2024
Gillade inte: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
DO NOT RENT!!
Despite what the owner responded to the February reviewer he does not have his act together. We rented Stargazer's Cabin for three nights and when I didn't hear from the owner regarding check-in info I sent him an email the day before that he did not respond to....EVER! I also tried to call him but the call to Malaysia did not go through. We drove to the cabin (after the scheduled check-in time) thinking maybe there was info there to help us check-in. A sign was posted on the outside with the name of the property manager and his number. I called twice back to back and sent him a text but received no reply from him either. We were extremely tired from driving from Tucson and hiking during the afternoon and we are almost in our 70's. We were also angry and frustrated. We booked at the Holiday Inn and stayed there all three nights at a huge expense to us. We've still NEVER heard anything from the owner or the manager. I spoke with a VRBO rep that night and she has turned the info over to try to get us a refund. Hopefully we will get that refund but who is paying the $370 difference between the Holiday Inn ($760 total) and the VRBO? Hopefully this will keep someone else from booking this place.
Beth F.
Bodde här 3 nätter i april 2024