Our family planned a wonderful getaway from the Texas heat to enjoy what we were told was the"Hidden Jewel tucked away" in Castine, Maine. Wow, were we fooled! Foot tall grass as you enter the residence, mold growing on tub (that we had to let mold cleaner sit over night, trying to help out), pet hair in the sheets,(was going to change myself after finding a spare set, however they smelled of mildew). Ice maker that leaks on the floor when you turn it on,(which problem has existed for a while seeing the ceiling area directly below on bottom floor has board nailed up to cover drenched, soaked area instead of fixing initial problem). A light in the bedroom on the second floor hanging by it's electrical source(was only fixed, because we complained). Screens off several windows, so you could not open all the windows; because the mosquitoes would welcome themselves inside the house. Not enough towels for nine guest,(owner stated, one for each bedroom)?? One roll of toilet paper for nine guest to share, tape and bed on ceiling falling down, spiders and webs in every corner and across ceilings, as well as dirt on floor, clearly not cleaned directly before we arrived. Painting not complete throughout house, chunks of flooring out, and hidden by furniture. The shower head in the small bathroom in bedroom downstairs, was not installed correctly. When turned on, water sprays outside the shower area soaking the floor. Basic household needs, as a broom, were no where located.
When concerns were brought to owners attention, the light issue for instance, he stated, "oh, that's no big deal, those are daddy long legs". Really?? Well, where we come from, those are a "hazard".
He did offer for us to leave by the next day of arrival and he would refund us our money. So, now we have to spend a day of our vacation, to try and find lodging to accommodate all nine of us, and pack up everything? He also offered to at least refund us for one of the days if we were to stay. We opted to tuff it out, rather than waste a day of exploring Maine. The owner lives an entire map away, and does not have a property manager on site. I am still awaiting my deposit to be returned,as he is now in Maine and my deposit check sits in another state. Was told that I could cancel my check,$30 fee on my end,which he did not have with him and told that our claims were exaggerated. I have pictures to back up all claims. What a con artist!