Lost potential for sure! The home wasn’t ready at the 4:00 check-in time. Upon entry, The heat pump wasn’t cooling. While investigating, the date on the main return filter was 3 yrs ago!! One bedroom had a filter that looked the same, and the remaining bedrooms had no return filters at all! The “non advertised” refrigerator in the garage was nasty, and smelled of death. The water filter for the refrigerator in the kitchen had a light on and needed changing….and don’t even ask what was in the ice tray of the kitchen fridge!! There were 3 closet doors that would fall off when you tried to open them. Several light fixtures were missing bulbs. The gas bottle for the grill was empty. Also, 4 of the 6 chairs for outside dining table were ripped and useless. The pool had algae on the bottom and the pump was running but not circulating any water. The hot tub cover is caved in, allowing debris from the roof to enter…it was filthy. The filter looked like it hadn’t been changed in a couple yrs. When the pool guy came out, he just hosed the filter out and re-installed the same filter. The back yard is a total mess and looks nothing like the nice pictures advertised. Also found a 1-1/2” Cockroach crawling on one of the beds…. Picture is him after we helped him outside!