Luxury defined! A weekend getaway to be remembered amongst friend's and family!
- english, mandarin, Japanese
Check-in: 6:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:21
We do no allow parties at all! We do, on occasion, allow for certain events to take place. Special pricing is required as is owner approval.
Smoking is allowed outside only! ABSOLUTELY NO SMOKING IN THE HOUSE!
Canceled bookings will not receive a refund
Nothing short of EPIC!!!!!!!
Having been a corporate event planner, I was simply AMAZED at how simply & easy everything was - from booking, to communicating with owner prior to arrival, the check in process, on-sight questions & assistance and check-out process.. Every aspect of my planning and stay was an absolutely AMAZING & PROFESSIONAL EXPERIENCE!!! I booked this property for our family reunion to celebrate my Aunt's 90th birthday!! All of us had such a spectacular time, that we didn't want it to ever END!!!!
PROPERTY - Pictures do not do this property any justice at all.. The moment my family and I arrived we were in complete awe!!!! It is a whole private oasis that is beautifully maintained & cared for.. The main house and casitas were extremely clean & well maintained. Every detail was executed to have an inviting and welcoming feeling that far exceeds what a typical hotel has to offer.. Kitchens were fully stocked with every appliance one would need!! An abundance of towels were at our disposal as we took full advantage of the pool & hot tubs! The lounge chairs and covered stops were fully utilized especially at night to relax as the landscape, pool, waterfalls, & fountains were all lit up!! Perfect atmosphere to unwind and relax!!!
SERVICE: Eric Higa was absolutely FABULOUS!!!! Eric ensured that EVERYTHING was fully functioning and was on top of any issues that arose!! His team was there almost instantly to ensure everything was in working order! Whenever I had a request, Eric was INSTANTLY on it!!! The kids completely appreciated the extra hours of watersliding and the adults including myself were happy to have late evening & early morning hot tub access!!!
OVERALL, everyone enjoyed themselves and we were all sad that our stay had to end!! All of us had such a memorable time and are very thankful that we had the perfect place to reconnect with one another for this joyous celebration.. The property & Eric helped set the tone for such an EPIC memorable weekend!!!
Less than 24 hours after checking out, my family was inquiring when we were going back because they LOVED our stay so much!!!! This is DEFINITELY a place I would recommend to anyone wanting a FABULOUS GETAWAY!!!! I myself, can't wait to return!!!!
Great stay. Massive property. Very private and secluded
Everything was as shown. HUGE property. 3 buildings on property. Privacy was awesome. Beautiful pool. Would stay here again.
Beautiful and perfect house
So where do I begin The house is big and amazing The pool is Beautiful The Home owner Is the coolest person in the world The Shuttle that he had was awesome There is nothing that I could say bad about the trip we had I would recommend it to everyone I know To stay in this house It's more than just a 5 star house There so many good memories that I had with my family In this home That I really going to remember forever
We enjoyed our stay and the host was great
The house from the outside looks beautiful but the inside was a mess. The Family gathering, eventfu
My experience was eventful, what was advertised was not what we received. The house rules was written on a paper towel, the jacuzzi had no jets and the owner stated that I can use the master bathroom jacuzzi if I wanted the effects of the jets. The owner stated they are suing the man that put in the jacuzzi due to the jets but the owner did not disclosed that when we check-in. When we called about the jets that’s when we were informed the jets weren’t working. The owner informed us that there were no jets in the jacuzzi. I was told the master house had plenty of plates and pots, they did not, we search the other Villas for pots but there were 4, we had to buy pots ourselves. The ones they had was rusted. In the main house there were 6 TVs and you could only watch 4 at a time, so your other guest could not watch TV. The DIRECTV man stated the plan they purchased did not allow all the TVs to be on at the same time, so the owner stated to use Netflix. The DIRECTV man stated that they needed to upgrade their plan. Also there was a parental block, so some shows you could not watch. The other villa’s TV also was not working properly so they had to watch Netflix. I paid $150 for an early check-in but it was not worth it. I rent luxury homes all the time, this was the first time I pick a lemon. Furthermore, the air conditioning could not cool all the rooms evenly. In order for my guest to get cool the master bedroom had to be at 50 degree, so we froze in the master room during the night. This was a disappointing experience, I hope you have a better one. 😔�😔�
It was unfortunate for us that you picked our house too. You complained from the second you arrived until the moment you were leaving.
Our property is phenomenal. Many guests (other than you, every other guest) has stayed and had ABSOLUTELY no issues. You're the first to complain, complain, complain. The problem: your complaints weren't even valid.
To be clear: the jacuzzi does have jets and does get hot. It doesn't have the blowing jets. It was a design flaw and you asked me if I was suing the builder of the pool and I didn't respond to you. You crafted the story you wrote in the review about me suing anyone. I
The DirectTV on property is one of the most comprehensive packages on the market. THERE ARE 17+ TVS ON THE PROPERTY. It's absurd to think that all TVs should be running and being used at the same time.
You paid $150 for early check in. You received an early check in.
There is over 1000 worth of pots and pans on property. I don't know why you had to go out and buy pots and pans.
This is a 6500 sqft, one acre, million dollar+ property.
One AC unit controls one portion of the home and other AC units control other portions. The house is designed that temperature unit is in the master bedroom for one side of the house. That's normal with central AC. Normal.
We knew from the beginning you were going to be problematic and so we offered you a full refund and to find another property, unfortunately, we didn't insist and so here we are.
We did not want your group on property and you are NEVER welcomed back.
This place was awesome! I would definitely recommend it!
My experience from day one with booking was very professional. I was confident that this place would be perfect for my father’s 80th birthday. There was a lot of amenities which was awesome. We all felt safe knowing the property could be secured. It was well worth the stay. My Family all had a wonderful blessed time there. I would definitely recommend this property