I think this review is fair but I want to provide additional details here that will help the reader and future guests understand why this review is the only one that is less than 5 stars over the past 10 years. I'm the owner and I hired a company to repair the sliding doors (both glass and screen) to the deck, because I got a note the week before that it is hard to close the door (which means it's time to clean the tracks and perhaps replace the rollers) which is pretty routine in this area. So I took an immediate action, as I normally do, so the home can be perfect for my upcoming guests. As soon as the guests informed me of the cleanliness of the bathroom (which was the only part of the home that was not clean) I called the company I hired to fix the door and indeed the team were there the day before the guests arrived, and yes, one of their employees did use the bathroom and apparently did not leave it in perfect condition. They apologized and I made sure this can not happen again. I also know it is not a mistake by my cleaning lady because I had her for years and she's doing a terrific job, she is not one to miss a bathroom or anything. But things happen sometimes, and I apologized to the guests and also refunded them $50 of the cleaning fee. This was before I saw the review by the way, it was simply the right thing to do. I take pride in having a great cozy home that is clean and comfortable. My guests were super clean and friendly, and I rated them as such - top 5 stars, and again, this was done before I got to see their review of my home. Like I said, sometimes things slip and are not under my control but I try hard to make amend. I do hope to have my guests back and I will continue to do my best to provide the home in perfect shape, as all other reviews for this home highlight.
